Software Accessibility Testing Service
LQA's dedicated software accessibility testing services cover visual, motor, hearing and cognitive accessibility across all platforms, validated against WCAG, ADA, AODA, Section 508, EAA, BITV and other region-specific standard
Software Accessibility Testing Services
What is Software Accessibility Testing?
Software accessibility testing is the process of evaluating whether a digital product can be effectively used by people with visual, motor, hearing, or cognitive disabilities.
It evaluate features like keyboard-only navigation, screen reader compatibility, color constrast & visibility, alt text for images, captions & transcipts and form labeling. Unlike functional testing, accessibility testing answer "can everyone access this experience?"
Why Accessibility Testing Matters Now
People globally living with a disability
ADA digital accessibility lawsuits filed in 2023 alone
European Accessibility Act enforcement deadline
Of barriers caught by automation - manual testing finds the rest
Software Accessibility Testing Services
Web Accessibility Testing Service
We audit web applications and websites against WCAG 2.1 and 2.2 (Level A, AA, and AAA), using a combination of automated scanning and expert manual testing with real screen readers, keyboard-only navigation, and browser accessibility tools. Deliverable includes a prioritised audit report and VPAT documentation.
Mobile App Accessibility Testing
We validate iOS and Android apps against WCAG mobile criteria, Apple Human Interface Guidelines (HIG), and Android Accessibility Guidelines. Testing includes VoiceOver, TalkBack, Switch Control, and Voice Access across real devices — not simulators — covering touch target sizing, focus order, dynamic type, and gesture alternatives.
Desktop Software Accessibility Testing
Windows, macOS, and cross-platform apps face distinct accessibility challenges. We test keyboard navigation completeness, focus management, ARIA role implementation, NVDA and JAWS compatibility, high-contrast mode support, and Section 508 ICT compliance for enterprise and government software.
SaaS Platform Accessibility Testing
SaaS products serving enterprise clients and regulated industries face growing procurement accessibility requirements, including VPAT demands and EAA compliance. We provide end-to-end accessibility audits, Voluntary Product Accessibility Template (VPAT) documentation, and ongoing accessibility regression testing integrated into your release cycle.
Game Accessibility Testing
A specialist vertical within our accessibility practice. We test games across mobile, PC, and console against CVAA, Xbox Accessibility Guidelines (XAGs), Game Accessibility Guidelines (GAG), and PlayStation Accessibility standards, covering colorblind modes, subtitle quality, adaptive controller support, motor accessibility, and photosensitivity screening.
Accessibility Audit & VPAT Service
For organisations that need documented proof of compliance for procurement, legal, or certification purposes, we deliver comprehensive accessibility audits with severity-classified defect reports, remediation guidance, and fully-prepared Voluntary Product Accessibility Templates (VPATs) across WCAG 2.1/2.2 and Section 508 Revised criteria.
Accessibility Testing Across Every Software Vertical
eCommerce
ADA Title III, WCAG 2.1 AA — checkout flows, product pages, and account management.
Gaming
CVAA, XAG, GAG, and PlayStation Accessibility — mobile, PC, and console.
Finance & Banking
ADA, EAA, and WCAG 2.2 AA for digital banking, investment platforms, and insurance portals.
EdTech
Section 508 and AODA compliance for e-learning platforms, LMS, and student-facing web apps.
Government & Public Sector
Section 508, EN 301 549, and WCAG 2.1/2.2 AA mandatory compliance for federal and public digital services.
Healthcare
Section 508, HIPAA-adjacent UI concerns, and patient portal accessibility for all disability groups.
Telecommunications
CVAA mandatory compliance for communication software, VoIP, and carrier customer portals.
Automotive
In-vehicle HMI, companion apps, and dealer portals tested for WCAG and manufacturer-specific accessibility standards.
Software Accessibility Testing Services
Not sure which accessibility standards apply to your software?
Our accessibility QA architects will map the relevant compliance requirements to your product type, distribution territory, and user base at no charge.
Our Methodology
Automated Accessibility Testing
We deploy axe-core, WAVE, Lighthouse, and Deque tools integrated into your CI/CD pipeline to continuously scan for detectable WCAG violations on every build, catching regressions before they reach users.
Keyboard Accessibility Testing
We verify every interaction, modal, dropdown, form, and data table is fully operable via keyboard alone, including visible focus indicators, logical tab order, keyboard traps, and skip navigation links.
VPAT & Compliance Documentation
We produce fully-prepared Voluntary Product Accessibility Templates and accessibility conformance reports that satisfy enterprise procurement, government contract requirements, and EAA documentation obligations.
Screen Reader Testing
Expert testers validate your software using NVDA, JAWS, VoiceOver (macOS/iOS), TalkBack (Android), and Microsoft Narrator; testing reading order, focus management, ARIA label accuracy, and dynamic content announcements.
Visual & Colour Accessibility Testing
We test colour contrast ratios against WCAG 1.4.3 and 1.4.11, validate colourblind-safe design across protanopia/deuteranopia/tritanopia profiles, and verify text resizing, spacing, and reflow compliance up to 400% zoom.
LQA's Automated Testing Service Process
Requirement Analysis
LQA's experts gather and analyze your requirements to custom a best-suited software testing lifecycle and come up with pragmatic approaches.
Test Planning
Once IT experts finish planning
and analyzing your requirements,
they clearly determine test plan
strategy along with resources, test
environment, test limitations and
the testing schedule.
Test Case Development
Based on the test plan, IT experts
create, verify and rework the test
cases and test scripts.
Test Environment Setup
IT experts determine the software
and hardware conditions in which
the IT product is tested. In case
the development team has
already decided on the test
environment, testers will proceed
readiness check or smoke testing.
Test Execution
With over 6-year experience in
quality assurance, our testers
ensure utmost quality by
executing & maintaining test
scripts and reporting bugs.
Test Cycle Closure
After finishing the testing process,
our QA team reports and
discusses test completion, test
completion matrixes, test results
to avoid bottlenecks for the next
test cycles.
What Our Clients Say About LQA
Why Choose Our Software Accessibility Testing Solutions
Years of Practice
Vietnam's first independent QA firm since 2018. We've delivered accessibility audits across web, mobile, desktop, SaaS, and game software for clients from startups to enterprise.
97% Client Satisfaction
97% satisfaction score. 100% defect detection rate on agreed test matrices. Average 30% reduction in testing cost and 15% faster time to market across accessibility engagements.
Real Assistive Technology Lab
We test with NVDA, JAWS, VoiceOver, TalkBack, Switch Control, and keyboard-only rigs — not automated scanners alone. Manual testing finds the 60–70% of barriers that automation misses.
Custom Audit Per Product
Every engagement receives a bespoke test matrix calibrated to your software type, user demographics, and compliance obligations, not a generic checklist applied to every client.
Cost-effective for Any Scale
Vietnam-based delivery provides world-class accessibility QA expertise at significantly lower cost than comparable Western agencies, without compromising audit rigour or report quality.
Frequently Asked Questions About Software Accessibility Testing
A range of website application testing tools is employed for both manual and automated testing, encompassing both open-source and paid options. These tools can be categorized into four main types: static, dynamic, security, and performance analysis. Among the frequently used tools are Selenium, Cypress, and Appium for automation, JMeter for performance testing, and CrossBrowser for ensuring browser compatibility.
Web application testing is essential for detecting bugs at various stages, including before a release and during regular operations. It plays a critical role in ensuring your web application meets its functional, performance, and security standards, ultimately improving software quality and user satisfaction.
An example of test automation is using Selenium, a popular tool, to automate the testing of a web application. For instance, automating the testing of login functionality to ensure it works across different scenarios and users.