LTS QA

You are here because “88% of your customers may abandon your app because of bugs”. That’s why you may need one of the award-winning mobile app testing companies to cater quality assurance process and make sure your app is flawless.  

You might be overwhelmed by thousands of testing company names floating out there, so in this article, we will be listing out the top 12 mobile app testing vendors from different countries, with diverse competencies to help you pick the most suitable partner.

Let’s dive in! 

Top 12 Mobile App Testing Companies in 2024 

Let’s take a quick look at the list before zooming into the top 12 trusted mobile app service providers in 2024.

Company	Presence	Founded	Hourly rate	Employee	Core Services
Lotus Quality Assurance	Vietnam, Japan, US	2016	<$25/hr	300	Functional testing; Non-functional testing; Cloud mobile testing; iOS app testing; Android testing; Automated mobile app testing; Overall quality assurance;
Global App Testing	UK, Romania, Poland	2013	Undisclosed	50 – 200	Localized testing; Exploratory testing; Test case execution; Functional testing;
QA Source	US, India, Mexico	2022	$25 – $49/hr	900	Mobile app testing; Automation testing; API testing; Security testing; Localization testing; Blockchain testing;
QA Mentor	US, France, Ukraine	2010	< $25/hr	350+	Mobile app testing; iOS app testing; Android testing; Manual testing; Test automation; Test design on-demand;
ScienceSoft	US, Finland, UAE, Latvia	1989	$50 – $99/hr	250 – 999	QA outsourcing; Security testing; Usability testing; Test automation; Regression testing; Functional testing; Performance testing;
iBeta	US	1999	$50 – $99/hr	50 – 249	Functional testing; Performance testing; Accessibility testing; Automated testing; Manual testing; Localization testing
QualityLogic	US	1986	$25 – $49/hr	230	Accessibility testing; Automated testing; Biometrics testing; Performance testing; Load testing; Overall quality assurance;
Testmatick	US, Ukraine, Germany, India	2009	$25 – $49/hr	125	Functional testing; Automated testing; Usability Testing; UI testing; Multi-platform testing; Load testing; Exploratory testing;
DeviQA	Poland, UK, Germany, Ukraine, Slovakia	2010	$25 – $49/hr	200	Test automation; Agile testing; API testing; Performance testing; Usability testing; Functional testing; Mobile automation testing; Mobile app testing strategy;
Testlio	US, Estonia	2012	Undisclosed	220	Android app testing; iOS app testing; Localization testing; Payments testing; Regression testing;
ThinkSys	US, India, Israel	2012	Undisclosed	400	Mobile test automation; Mobile accessibility testing; Mobile app cloud testing; Mobile performance testing; Mobile compatibility testing; Mobile usability testing; Mobile functional testing; Mobile security testing;
Testbytes	India	2011	< $25/hr	50 – 249	Functional Testing; Usability Testing; Compatibility Testing; Installation Testing; Localization Testing; Performance testing; Security testing;

Detailed Review of Top 12 Mobile App Testing Companies

1. Lotus Quality Assurance (LQA)

LQA is a pioneering independent software testing company in Vietnam. Whatever mobile app testing services you need, LQA checks all the boxes. 

LQA provides end-to-end testing solutions, covering test strategy, execution, analysis, and detailed recommendations to improve your products’ quality. The team offers various mobile app testing services, ranging from function to performance validating, and from automated to manual testing across various software types and operating systems. 

LQA stands out with its domain-specialized QA solutions across various sectors like Healthcare, Automotive, Education, BFSI, Ecommerce, etc., guaranteeing industry-specific compliance and improved user experiences.

LQA is super flexible for any company size as they customize pricing and contract types upon request. You can augment your in-house team with individual test experts, hire a dedicated test team, or delegate a fix-priced test project to LQA. 

Find out the difference between manual testing vs. automated testing.

Company info:

• Headquarters: Vietnam
• Global presence: Japan, US
• Founded year: 2016
• Employees: 300
• Hourly rate: Less than $25/hr
• Minimum project size: $5,000
• Certificates: ISO 27001:2013, PMP, PSM, ISTQB.

Core mobile testing services: 

• Functional testing
• Non-functional testing
• Cloud mobile testing
• iOS app testing
• Android testing
• Automated mobile app testing
• Overall quality assurance

Best for: End-to-end test solutions; Domain-specialized QA solutions; Offshore test center in Vietnam. 

Highlighted clients: Golden Gate, Bao Viet, Incubit, LG, Infiniq, SQC Inc. 

Thinking of outsourcing quality assurance to Vietnam? Check out our insightful ebook, Vietnam’s IT Services Industry: Landscape, Challenges, Opportunities.

 

2. Global App Testing

Global App Testing is a crowdsourced QA company headquartered in the UK. 

Global App Testing provides crowd-testing services for web and mobile applications. The company leverages a professional crowd of 50,000+ testers in various countries to offer a wide range of mobile app testing solutions, helping customers solve any mobile app QA challenges. Their core competencies lay in functional testing and localized testing. 

Company info:

• Headquarters: London, UK
• Global presence: Romania, Poland
• Founded year: 2013
• Employees: 50 – 200
• Hourly rate: Undisclosed
• Minimum project size: Undisclosed
• Certificates: ISO 27001

Core mobile testing services: 

• Localized testing
• Exploratory testing
• Test case execution
• Functional testing

Best for: Localization testing.

Highlighted clients: Facebook, Instagram, iHeartMedia, P&G.

3. QA Source

QA Source is among the top mobile app testing companies in the United States.

QA Source is a mobile testing service provider company that offers nearshore and offshore QA services. With a proven track record, they provide comprehensive testing solutions to enhance app performance, security, and user satisfaction, empowering businesses to release mobile apps with confidence and premier user experience.

Company info:

• Headquarters: California, US
• Global presence: India, Mexico
• Founded year: 2002
• Employees: 900
• Hourly rate: $25 – $49/hr
• Minimum project size: $25,000
• Certificates: ISO 9001:2008

Core mobile testing services:  

• Mobile app testing
• Automation testing
• API testing
• Security testing
• Localization testing
• Blockchain testing

Best for: Automated testing.

Highlighted clients: SkillRoad, Fun Mobility, Italio, Techsmith, Looksmart.

You might wonder: Pros and Cons of Software QA Outsourcing

4. QA Mentor

QA Mentor is another choice when it comes to mobile application testing companies based out of the US. 

With a pool of 350 certified software testers, QA Mentor provides high-quality application testing services to ensure your bug-free and efficient mobile apps. During its operation, the company has supported 476 clients from startups to Fortune 500 organizations from 12 different countries.

Company info:

• Headquarters: New York, US
• Global presence: France, Ukraine
• Founded year: 2010 
• Employees: 350+ 
• Hourly rate: < $25/hr
• Minimum project size: $5,000
• Certificates: CMMI Level 3, ISO 27001:2013, ISO 9001:2015

Core mobile testing services: 

• Mobile app testing
• iOS app testing
• Android testing
• Manual testing
• Test automation
• Test design on-demand

Best for: End-to-end mobile test solutions. 

Highlighted clients: Evolv AI, Experian, BOSCH, Aetna, Citi, HSBC, Experian. 

5. ScienceSoft

ScienceSoft is a US-based software consulting and development company that encompasses premier QA mobile app testing services.

ScienceSoft arms businesses with full-scope testing solutions for mobile testing, with a special focus on test automation, to ensure bug-free, reliable, and fast applications. The company offers professional test services to various industries such as healthcare, manufacturing, retail, wholesale, logistics, etc.

Company info:

• Headquarters: Texas, US
• Global presence: Finland, UAE, Latvia
• Founded year: 1989
• Employees: 250 – 999 
• Hourly rate: $50 – $99/hr
• Minimum project size: $5,000
• Certificates: ISO 9001, ISTQB

Core mobile testing services: 

• QA outsourcing
• Security testing
• Usability testing
• Test automation
• Regression testing
• Functional testing
• Performance testing

Best for: Test automation; Healthcare app testing.

Highlighted clients: Chiron Health, GuideVision, RBC Royal Bank, Walmart, Nestle, Baxter, PerkinElmer.

You might want to distinguish Mobile app testing from Web app testing

6. iBeta Quality Assurance

iBeta Quality Assurance (iBeta) is a trusted QA partner that has been providing software testing services for global brands since 1999. 

iBeta offers on-demand QA services, covering mobile testing, functionality testing, performance testing, compatibility testing, acceptance testing, and code reviews. They distinguish themselves through their cutting-edge software testing labs, which enable custom test systems, multi-environment testing, and effective communication among testers throughout projects.

Company info:

• Headquarters: Colorado, US
• Global presence: none
• Founded year: 1999
• Employees: 50 – 249 
• Hourly rate: $50 – $99/hr
• Minimum project size: $5,000
• Certificates: FIDO Alliance accredited biometric test lab; ISO 17025

Core mobile testing services: 

• Functional testing 
• Performance testing
• Accessibility testing
• Automated testing
• Manual testing 
• Localization testing

Best for: Businesses want a highly customized test approach.

Highlighted clients: Vimeo, Payeye, Sumsub, Quiznos, Pitney Bowes, Express.

Cooperating with an external team from mobile app testing companies can be daunting due to some obstacles related to effective communication. Discover ways to master virtual workplace to bolster team productivity. 

7. QualityLogic

QualityLogic is one of the leading testing-as-a-service companies dedicated to serving businesses in the US.

QualityLogic equips IT businesses with a broad services range, encompassing software testing, digital accessibility, and smart energy testing services. The company brings flexibility, cost-competitiveness, and U.S. onshore expertise to the table to ensure the highest efficiency and optimized expenses for IT businesses. 

Company info:

• Headquarters: Idaho, US
• Global presence: none
• Founded year: 1986
• Employees: 230 
• Hourly rate: $25 – $49/hr
• Minimum project size: $5,000
• Certificates: Undisclosed

Core mobile testing services: 

• Accessibility testing
• Automated testing
• Biometrics testing
• Performance testing
• Load testing
• Overall quality assurance 

Best for: Businesses who require a highly customized test approach.

Highlighted clients: Vimeo, Payeye, Sumsub, Quiznos, Pitney Bowes, Express.

8. TestMatick

With 219 mobile apps successfully tested, TestMatick is another capable mobile app testing partner to consider. 

With 125 amazing software testers well-versed in mobile technology intricacies and common issues of mobile software, TestMatick provides premier application testing services to 68 clients worldwide. TestMatick’s professionals confirm the quality of Android/iOS apps and validate the normal operation of any mobile app within the best timeframe and budget. They also provide free 20-hour software testing pilots for potential long-term customers.

Company info:

• Headquarters: New York, US
• Global presence: Ukraine, Germany, India
• Founded year: 2009
• Employees: 125+ 
• Hourly rate: $25 – $49/hr
• Minimum project size: $5,000
• Certificates: ISTQB

Core mobile testing services: 

• Functional testing
• Automated testing
• Usability Testing
• UI testing
• Multi-platform testing
• Load testing
• Exploratory testing

Best for: Test automation.

Highlighted clients: Improbable, Hubrick, Dahmakan, Weetrush, Samanage, Veracloud.

9. DeviQA

DeviQA is a reputable Poland-based QA and testing services provider that has been in the market for over 12 years. 

Founded in 2012, DeviQA is renowned for its team of seasoned testers who are familiar with common mobile app issues and popular mobile app testing tools, such as Appium and Ranorex. According to client reviews, DeviQA is proactively in charge of executing tests, supporting clients in fixing bugs, developing new features, and managing user reviews. Their core competence lies in automated testing.

Delve into mobile app testing tools!

Company info:

• Headquarters: Poland
• Global presence: UK, Germany, Ukraine, Slovakia
• Founded year: 2010
• Employees: 200+ 
• Hourly rate: $25 – $49/hr
• Minimum project size: Undisclosed
• Certificates: ISO 9001:2015, ISO 27001:2013

Core mobile testing services: 

• Test automation
• Agile testing
• API testing
• Performance testing
• Usability testing
• Functional testing 
• Mobile automation testing
• Mobile app testing strategy

Best for: Mobile app automated testing 

Highlighted clients: Solebit, CYDEF, Descript, WiserBrand, QIMA, SimpliField, Impaktsoft Projekt S.R.L. 

10. Testlio 

Testlio is well known for its crowdsourced testing solutions, honored among the top software testing companies on G2. 

Testlio empowers innovative engineering teams to test smarter and deliver exceptional software testing value. Besides 200+ full-time employees, the company leverages a network of thousands of freelancers to serve global clients across quality assurance, localization, performance testing, and more. 

Their clients are spread globally, mostly in AMER, EMEA, and APAC.

Company info:

• Headquarters: Texas, US
• Global presence: Estonia
• Founded year: 2012
• Employees: 220+
• Hourly rate: Undisclosed
• Minimum project size: $75,000+
• Certificates: Undisclosed

Core mobile testing services: 

• Android app testing
• iOS app testing
• Localization testing
• Payments testing
• Regression testing

Best for: Localization testing; Scalable test solutions.

Highlighted clients: Clari, Fox, Hallmark, HBO, Meetup, Monday.com, Paramount, RedBull.

This will help you: Cost Optimization Checklist in IT Outsourcing

11. ThinkSys

ThinkSys has become a popular name for its end-to-end testing services, from start to finish.

ThinkSys gives clients a leg up in delivering high-performing mobile applications with its excellent quality assurance services. Their QA testers implement an end-to-end testing process of your mobile application to ensure bug-free and efficient apps that captivate and delight users. They test different types of mobile apps, including native apps, cross-platform apps, and mobile web apps.

Company info:

• Headquarters: California, US
• Global presence: India, Israel
• Founded year: 2012
• Employees: 400+
• Hourly rate: Undisclosed
• Minimum project size: Undisclosed
• Certificates: ISO/IEC 27001:2013, CMMI Maturity Level 3

Core mobile testing services: 

• Mobile test automation
• Mobile accessibility testing
• Mobile app cloud testing
• Mobile performance testing
• Mobile compatibility testing
• Mobile usability testing
• Mobile functional testing
• Mobile security testing 

Highlighted clients: Servicemesh, ProActive, Roto-Rooter, Nowvel, Bond University.

12. Testbytes

Testbytes is among the outstanding mobile app testing companies in India with comprehensive testing and quality assurance solutions. 

 With the advantage of low expenses in India, Testbytes provides software testing and QA consulting services at a reasonable cost. Testbytes mobile app testing services can assure you a wide range of mobile devices to test your app in real-life scenarios, extensive test coverage to trace out bugs, and detailed reports regarding app issues. 

Company info:

• Headquarters: India
• Global presence: None
• Founded year: 2011
• Employees: 50 – 249
• Hourly rate: < $25/hr
• Minimum project size: $10,000
• Certificates: ISTQB, CSTE, CSQA, and Automation Tools.

Core mobile testing services: 

• Functional Testing
• Usability Testing
• Compatibility Testing
• Installation Testing
• Localization Testing
• Performance testing
• Security testing

Best for: Offshore test center in India.

Highlighted clients: Avalara, aVeda, Loop Health, Techno Alliance, Staffion, WallaZoom.

Tips for Choosing The Right Mobile App Testing Companies

We’ve given you the list of the top 12 mobile application testing companies and perhaps you’re wondering how to select the best match vendor. Don’t worry as we’ve got you covered. Here come the top deciding factors for picking the right one.

Service range 

First and foremost, your mobile app QA vendor should have all the capabilities that comprehensively cover the quality assurance of your mobile app. To figure out the needed skills and tools, don’t underestimate the project’s exploratory phase. 

At the same time, you can require your vendor to hand you some sample test cases for given functionality or pilots in a specific period to validate their capabilities. 

Service coverage 

Pointing out the problem of your mobile app is not enough. Your vendor should be able to consult you with the most beneficial test approach, provide bug analysis, reports & fix recommendations, plus overall quality recommendations to improve your product.

Relevant experience 

Executing a testing project for unfamiliar domains or industries may pose severe problems along the way. Therefore, your chosen mobile app testing partner should have experience with similar implementation. To check your vendor’s portfolio, you can ask them directly, explore their website, or check out their profile on popular review platforms like Clutch.

Pricing models 

When seeking testing services, you need to ensure that the pricing model fits your budget plan. There are two common pricing models in IT outsourcing: Fixed-price and T&M. In any case, your vendor should create a detailed project estimate that covers all costs and payment details. 

Customer service 

Delivering a quick response is a requisition to a quality service provider. There will be times when you need such urgent responses that getting timely support is priceless. At LQA, there is always a PiC available for our customers before, during, and following a project. As a result, many clients said that our fast responses are impressive, and are what make us stand out. 

Final Thoughts on Mobile App Testing Companies

We’ve gone through a detailed review of the top 12 mobile app testing companies. Each company may have its specialized offerings, hence will suit you on different levels, but all can ensure your app is flawless. 

Need expert consultation for your next mobile app testing projects? Talk to our QA experts now! 

Frequently Asked Questions about Mobile App Testing Companies

Vietnam has become the silicon valley in Southeast Asia. According to a report from Gartner in 2016, Vietnam technology industry is in the top 5 destinations for IT Outsourcing due to the low labor cost and high IT skills. If you are looking for the top IT outsourcing companies in Vietnam, this article will be helpful to you.

Criteria for the list comprise:

• Considerable years of experience (>5 years);
• Prestigious industry awards and certification;
• Verified client reviews;
• Large-scale IT talent pool (From 100 employees);
• Diverse domains and technology expertise.

Looking for a comprehensive guide to Vietnam’s IT service industry and outsourcing in Vietnam? Explore details in our Ebook Vietnam’s IT Services Industry: Landscape, Challenges, Opportunities.

 

 

List of Top IT Outsourcing Companies in Vietnam

Let’s take a quick look at the list before zooming into the top 12 trusted IT partners in Vietnam in 2023.

• FPT Software Co., Ltd 
• LTS Group
• Lotus Quality Assurance (LQA)
• TMA Solution
• Harvey Nash Vietnam Co., Ltd. (NashTech Vietnam)
• CMC Global
• KMS Technology Vietnam Co.
• AgileTech Vietnam
• Fujinet Systems JSC.
• Rikkeisoft Corporation
• NTQ Solution
• VNEXT Holdings JSC

You might concern: Pros and Cons of IT outsourcing in Vietnam

Detailed Review of Top IT Outsourcing Companies in Vietnam

Based on public information, here comes a comparison of the companies in the list by four criteria: Number of employees, Project Size, Average cost per hour, and service areas they provide. 

We hope that you can find the most suitable software outsourcing companies in Vietnam from this information:

	Number of employees	Project Size	Average cost per hour	Services Areas
FPT Software Co., Ltd	25,000	$5,000+	From $25/hr	– IT consultancy – Digital transformation – Product engineering – IT management – IT services
LTS Group	400+	$5,000+	< $25/hr	– Custom software development – Software quality assurance – AI development and data training – Business process solutions – Robotic process automation (RPA)
Lotus Quality Assurance (LQA)	100+	$5,000+	< $25/hr	– Mobile app testing – Web app testing – Embedded testing – Automotive testing
TMA Solution	4,000	$50,000+	Undisclosed	– Custom software development – Software quality assurance – Digital transformation – Innovation as a service
MOR Software	400+	Undisclosed	From $20/hr	– Web/mobile app development – Salesforce Consulting & Development – Automotive & Embedded – AI & Blockchain Development
Harvey Nash Vietnam Co., Ltd. (NashTech Vietnam)	1900	$5,000+	$50 – $99/hr	– Custom software engineering – Software quality assurance – Business process solutions – Data, analytics, and AI – IT consultancy
CMC Global	1,500	$5,000+	< $25/hr	– IT outsourcing – Digital transformation – Technology solutions
KMS Technology Vietnam Co.	1,000	Undisclosed	Undisclosed	– Custom software development – Software quality assurance – Enterprise app modernization – Application management & support – Data science
AgileTech Vietnam	50 – 249	Undisclosed	$25 – $49/hr	– Website/ Mobile app development – AI/Big Data Services – Blockchain Services – Testing Services – Digital Transformation – Dedicated Team
FUJINET Systems JSC.	800	Undisclosed	Undisclosed	– Software development – System integration  – Research and development
RIKKEISOFT Corporation	1,500	$10,000+	$25 – 49/hr	– Custom software development  – Software quality assurance – Business process management – UI/UX design – Digital solutions
NTQ Solution JSC.	1,000	$25,000+	< $25/hr	– Business technology consulting  – Software development  – Software maintenance

Now we will dig into the top 12 leading software outsourcing companies in Vietnam.

1. FPT Software

If you are seeking big tech companies in Vietnam, FPT Software is the first name to consider.

FPT Software is a leading IT outsourcing company in Vietnam. It is a member of FPT Corporation – one of the top Vietnamese ICT Groups in Asia. FPT Software is now a trusted technology, IT services, and digital transformation company with 1000+ clients, 71 offices worldwide, and 27,000+ skillful employees qualified with CMMI Level 5 & ISO 27001:2013. 

FPT Software as one of the top IT outsourcing companies in Vietnam

 

• Headquarters: Vietnam
• Global presence: 28 countries and territories
• Founded year: 1999
• Employees: 27,000+
• Hourly rate: From $25/hr
• Certificates: CMMI Level 5, ISO 27001:2013, ISO 9001:2015, ASPICE Level 3, etc.
• Highlighted clients: Hitachi, Neopost, RWE, Schaeffler, AT&T, Airbus, Microsoft, Bayer, Panasonic.

Core services: 

• IT strategic consultancy
• Digital transformation
• Product engineering
• IT management
• IT services

Focused market:  

• Japan, the U.S., Europe (EU), Asia-pacific (APAC)

Outstanding achievements:

• Top 10 digital infrastructure and information security companies in Vietnam (VINASA, 2021).
• Being recognized in cloud migration and managed service partners (Forrester, 2022).
• Awards for innovation in eCommerce and Construction (Asia-Pacific Stevie awards, 2022).
• Awards for innovative information technology and cyber security providers (Information Technology World Awards, 2022)

2. LTS Group

Are you looking for a dedicated Vietnamese IT outsourcing partner with comprehensive service coverage? LTS Group will be the cream of the crop!

LTS Group is a global IT services & solutions provider headquartered in Vietnam – a rising tech hub of Asia – with two branches in Japan and the U.S. With a pool of 300 talented developers and testers owning experience in diverse domains, LTS Group delivers a full range of IT outsourcing services to clients in 11 countries at a customer satisfaction score of 96%. 

 

Company info:

• Headquarters: Vietnam
• Global presence: Japan, the U.S.
• Founded year: 2016
• Employees: 400+
• Hourly rate: Less than $25/hr
• Certificates: ISO 27001:2013, PMP, PSM, ISTQB (International Software Testing Qualifications Board), UI Path, Automation Anywhere, etc.
• Highlighted clients: Qualcomm, Panasonic, SK Telecom, CJ Entertainment, LG Electronics, Toshiba.

Core services: 

• Custom software development
• Offshore development center
• Web/mobile app development
• Software quality assurance & testing
• Business process solutions
• Robotic process automation (RPA)
• Enterprise resources planning (ERP) solutions

Focused market:  

• Japan, South Korea, US, UK, APAC.

Outstanding achievements:

• Sao Khue Award for excellent AI Data Annotation services (VINASA, 2021).
• Top-reviewed web & mobile app developers in Vietnam (The Manifest, 2022).
• Top IT outsourcing companies in Vietnam (Clutch, 2020 – 2021).
• Top BPO companies (Goodfirms, 2020).
• Top 3 software developers in Japan (Clutch, 2022).

 

Seeking a reliable Software Development partner in Vietnam? Choose LTS Group – One-stop ITO destination for worldwide businesses with a free 2-week pilot available.

 

3. Lotus Quality Assurance (LQA)

In case you are seeking the top software testing company in Vietnam, LQA is definitely the leading provider.

LQA is the 1st independent software testing company in Vietnam with 7 years of hands-on experience in software testing. LQA offers a range of testing services and uses both manual and automated methods to identify and report any bugs or issues. In addition, their QA engineers also provide detailed feedback and recommendations to help you improve the overall quality of your products.

Company info:

• Headquarters: Vietnam
• Global presence: Japan
• Founded year: 2016
• Employees: 100+
• Hourly rate: Less than $25/hr
• Certificates: ISO 27001:2013, PMP, PSM, ISTQB Foundation & Advance.
• Highlighted clients: Golden Gate, Bao Viet, Incubit, LG, Infiniq, SQC Inc.

Core services: 

• Mobile app testing
• Web app testing
• Embedded testing
• Automotive testing

Focused market:  

• Japan, South Korea, US, APAC.

Outstanding achievements:

• Sao Khue Award for excellent Software Testing services (VINASA, 2022). 
• Top 3 software testing companies in Vietnam (Clutch, 2021-2022). 

4. TMA Solutions

Among the innovation and digital transformation companies in Vietnam, TMA Solutions stands out as the primary choice.

TMA Solutions was established in 1997 to provide quality software outsourcing services to companies worldwide. The company is now one of the best Vietnamese partners for innovation and digital transformation with 4,000 IT engineers. Their 4.0 technology capabilities include Big Data & Analytics, AI/ML, RPA, IoT, Cloud and DevOps. 

Company info: 

• Headquarters: Vietnam 
• Global presence: Germany, Japan, USA, Canada, Singapore and Australia
• Founded year: 1997 
• Employees: 4,000 
• Hourly rate: Undisclosed
• Certificates: ISO/IEC 27001:2005, ISO 9000:2001, CMMi Level 5, TL 9000.
• Highlighted clients: NTT Data Wave, Likewize, Ribbon Communications, Avaya.

Core services: 

• Custom software development
• Software testing
• Digital transformation
• Innovation as a service

Focused market: 

• North America, Europe, Asia, Australia, Vietnam

Outstanding achievements:

• Top 15 global companies with “Offshore Software Outsourcing Best Practices” (Aberdeen Group, 2002).
• Gold medal for Software Export and Top ICT Companies (HCMC Computer Associations, 2004-2014).
• Top 10 Software and IT Services Outsourcing companies in Vietnam (VINASA, 2022).

5. MOR

When looking for the top IT outsourcing companies in Vietnam, MOR Software is nominated.

MOR Software was founded in 2016 with the mission of bringing Vietnamese services worldwide. As an enterprise providing software development services with international standards, MOR Software quickly affirms its quality in both domestic and international markets. Currently, MOR presents as a platinum ISTQB partner, and Salesforce global strategic partner.

Company info: 

• Headquarters: Vietnam 
• Global presence: US, Japan, Korea
• Founded year: 2016
• Employees: 400+ 
• Hourly rate: From $20/hour 
• Certificates: ISTQB Platinum partner, Salesforces Global Strategic partner, ISO 9001, ISO27001-2013, PMP, PSM, IELTS…
• Highlighted clients: Dentsu Redder, Datt JP, Novalearn, TPL&D, Cydas…

Core services: 

• Web/mobile app development
• Salesforce Consulting & Development
• Automotive & Embedded
• AI & Blockchain Development

Focused market: 

• USA, Europe, Japan, South Korea, Hong Kong, Vietnam and Southeast Asia.

Outstanding achievements:

• Top 10 Vietnam ICT Companies (VINASA, 2021).
• Sao Khue awards in software development services (VINASA, 2020).
• Top-reviewed IT Company in Vietnam (The Manifest, 2022)

Thinking of software outsourcing in Vietnam? Check out our insightful ebook, Vietnam’s IT Services Industry: Landscape, Challenges, Opportunities.

 

6. NashTech Vietnam 

When looking for the top digital transformation companies in Vietnam, NashTech is another popular choice.

Harvey Nash Vietnam Co., Ltd. (NashTech Vietnam) is a notable digital transformation company in Vietnam. The company is  a member of Nash Squared with headquarters in the UK and has had  20 years of operating in Vietnam. NashTech provides bespoke software development, technology advisory services, and business process solutions to businesses around the world.

 

Company info: 

• Headquarters: UK 
• Global presence: UK, EU, APAC, North America 
• Founded year: 1998 
• Employees: 1900 
• Hourly rate: $50 – $99/hr 
• Certificates: Microsoft Gold Partner, ISO 9001, ISO27001-2013, CMMI-DEV V2.0 Maturity Level 5,  etc. 
• Highlighted clients: Ford, Atlanta, CHI, LG, Hitachi Capital (UK), Honda (UK), T-Mobile. 

Core services: 

• Custom software engineering
• Quality assurance and testing
• Business process solutions (BPS)
• Data, analytics, and AI
• Technology advisory

Focused market: 

• UK, USA, Europe, Australia, Japan, Vietnam and Southeast Asia.

Outstanding achievements:

• Top 10 digital transformation services and solutions companies in Vietnam (VINASA, 2022).
• Sao Khue awards in software development services (VINASA, 2020).
• One of the best employers of choice in Vietnam (Anphabe JSC, 2020).

7. CMC Global 

When looking for the top IT outsourcing companies in Vietnam, CMC Global emerges among the top choices. 

CMC Global, among the top IT outsourcing service providers in Vietnam outsourcing industry, is a major division of CMC Corporation – a Vietnamese high-tech conglomerate founded in 1993 with a current workforce of over 2,500 people. With more than 1,500 experienced employees, CMC Global provides a wide range of software development services that can be highly customized to customers’ needs. 

Company info: 

• Headquarters: Vietnam 
• Global presence: Singapore, Japan
• Founded year: 2016 
• Employees: 1500 
• Hourly rate: < $25/hr 
• Certificates: ISO 27001:2013, ISO 9001:2015, CMMi Level 3, AWS Cloud.
• Highlighted clients: Samsung SDS, Panasonic, Honda, Bosch, TIME.com, Approxima. 

Core services: 

• IT services
• Digital transformation
• Technology solutions

Focused market: 

• EU, Korea, Japan, Singapore

Outstanding achievements:

• The Best Company to Work for in Asia 2020 (HR Asia Magazine, 2020).
• Sao Khue Awards for excellence in the IT Outsourcing Service category (VINASA, 2019-2022).

8. KMS Technology Vietnam Co. 

For those in search of prominent HealthTech vendors in Vietnam, KSM Technology should be the initial company to examine. 

KMS Technology is a US and Vietnam-based technology service company with software development, testing and IT consultancy as their focus. In 2021, KMS Technology expands its business direction to focus on providing software services in the Healthcare industry. The company employs a customer-centric approach, meaning that their process, their work and their operation are aligned with those of their clients. 

 

Company info: 

• Headquarters: US
• Global presence: US, Vietnam
• Founded year: 2009
• Employees: 1000 
• Hourly rate: Undisclosed
• Certificates: ISO 27001
• Highlighted clients: Sandata, Ceterus, ERT, Resicap, ThermoFisher.

Core services: 

• Custom software development
• Software quality assurance
• Enterprise app modernization
• Application management & support
• Data science

Focused market: 

• US and North America

Outstanding achievements: 

• Sao Khue Award (VINASA, 2011-2014, 2016-2021) 
• Top 10 Software and IT Services Outsourcing companies in Vietnam (VINASA, 2020) 
• Vietnam 100 Best Places to Work (Anphabe and Nielsen Vietnam) 

9. AgileTech

Are you looking for a quality IT outsourcing provider in Vietnam with a strong focus on serving small businesses? AgileTech will be a no-brainer choice.

AgileTech is an IT outsourcing company specializing in website/mobile apps, blockchain services, AI – big data services. Since founded in 2015, they have accomplished more than 300 projects for customers from more than 10 countries. The company has experience across a wide range of industries, spanning IT, Medical, Real estate, eCommerce, etc. with a strong focus on startups and small-sized business clients.

 

Company info: 

• Headquarters: Vietnam
• Global presence: none
• Founded year: 2015
• Employees: 50 – 249
• Hourly rate: $25 – $49/hr
• Certificates: 1st Prize Startup Weekend Hanoi 2013, Product Owner Certificate
• Highlighted clients: Be, Jupviec, Luxstay, MCBooks, Clingme, AI News, AloSong.

Core services: 

• Website/ Mobile app development
• AI/Big Data Services
• Blockchain Services
• Testing Services
• Digital Transformation
• Dedicated Team

Focused market:

• US, UK, Australia, Singapore, Germany, APAC

Outstanding achievements:

• Top software development company (Goodfirms, 2020)
• Top mobile app developers (Clutch, 2020)
• Top app development company in Vietnam (AppFutura, 2020)
• Top-rated software development company (Softwareworld, 2020)

10. FUJINET Systems JSC.

Talking about Vietnamese IT vendors with a significant focus on the Japanese market, Fujinet Systems is another worth-noticed company. 

FUJINET Systems JSC. builds its reputation in the Vietnam offshoring industry based on high quality, delivery compliance, competitive price and many more. By gathering a team of elite IT engineers, plus the world standard CMMI Level 3 software development process, they can deliver top-notch services with the help of diligent and expert staff. After 20 years of operation, they have delivered more than 2500 projects to the Japanese market. 

Company info: 

• Headquarters: Vietnam
• Global presence: Japan
• Founded year: 2000
• Employees: 800
• Hourly rate: Undisclosed
• Certificates: ISO 27001:2013, CMMI level 3
• Highlighted clients: Uchida, Hitachi, DNP, VINX, Mitsubishi Electric.

Core services: 

• Software development
• System integration 
• Research and development 

Focused market: 

• Japan

Outstanding achievements:

• Top 50 IT Outsourcing companies in Vietnam (VINASA, 2018).
• Top 10 Software and IT Services Outsourcing companies in Vietnam (VINASA, 2022).

Also check out: Ultimate Guide for Managing IT Outsourcing Projects

11. Rikkeisoft Corporation

Rikkeisoft Corporation is another name among the top IT outsourcing services company in Vietnam in 2023. 

In the 11 years since its foundation in 2012, Rikkeisoft Corporation has successfully delivered numerous projects for global clients. As for 4.0 technology embracement, the company focuses on researching and developing AI, IoT, VR/AR, Blockchain, Cloud, etc. They are committed to becoming a leading enterprise within the region and reaching the milestone of 10,000 employees by 2025. 

Company info: 

 

 

• Headquarters: Vietnam
• Global presence: Japan, US
• Founded year: 2012
• Employees: 1,500+
• Hourly rate: $25 – 49/hr
• Certificate: ISO 9001:2008; ISO/IEC 27001:2013.
• Highlighted clients: Viettel, VNPT, Vingroup, Masan Consumer, AEON Mall.

Core services: 

• Custom software development 
• Software quality assurance
• Business process management
• UI/UX design
• Digital solutions

Focused market: 

• Vietnam, Japan, Europe, US

Outstanding achievements:

• Top IT consultants in Vietnam (Clutch, 2022)
• Top IT consultants in Japan (Clutch, 2022)
• Top 10 Software and IT Services Outsourcing companies in Vietnam (VINASA, 2022).

12. NTQ Solution JSC.

One more option for digital transformation partner consideration when outsourcing to Vietnam –  NTQ Solution.

Founded in 2011, NTQ Solution has made great strides from a team of 5 founder members to nearly 850 employees in 2022. As an outstanding player among Vietnam IT companies,  NTQ Solution focuses on researching and applying the most advanced technologies, namely Blockchain, AI, Machine Learning, Big Data, Cloud, VR/AR, Low code, and Agile to help customers realize digital transformation faster and more efficiently. 

Company info: 

• Headquarters: Vietnam
• Global presence: Japan, South Korea, Hong Kong
• Founded year: 2011
• Employees: 1,000 
• Hourly rate: Less than $25/hr
• Certificate: PMP, CCBA, AWS, ISTQB, OCA, etc.
• Highlighted clients: Softbank, Nojima, Fujisoft, Systena, Uniadex.

Core services: 

• Business technology consulting 
• Software development 
• Software maintenance

Focused market: 

• Japan, Korea, Hong Kong, EU, US 

Outstanding achievements: 

• Top 10 Software and IT Services Outsourcing companies in Vietnam (VINASA, 2022). 
• Sao Khue award for Software Outsourcing service (VINASA, 2021). 

How to Choose the Best-suited IT Outsourcing Company in Vietnam?

As of August 2023, Vietnam has nearly 10,000 IT service companies serving domestic and global markets. So, how to choose the right one? Below is LQA’s recommended vendor selection process for you.

 

Prepare Upfront

• Your project’s ideas, long-term vision, and long-term goals (must-have)
• Your budget and timeframe (should-have)
• Your technical requirements (optional)

Source Vendor

• Listing directories: Clutch, Goodfirms, etc.
• Industry reference: Your friends, partners, or official industry associations like VINASA and VNITO Alliance, etc.
• Industry publications: Vietnam’s Top 10 ICT Companies, Vietnam’s Sao Khue Awarded Companies, etc.
• Online search: Top software vendor in Vietnam, etc.

Assess Vendor’s Suitability

• Credibility: Company history and environment; Client testimonials and reviews; etc.
• Ability: Relevant development portfolio; Consulting capability; Technology stacks; Software development methodology; etc.
• Compatibility: Understanding your requirements; Responsiveness; Communication & reporting methods; Budget & Timeline guarantee; Adherence to QA & security standards.

Interview Vendor

• Discuss and evaluate their solutions and estimations for your project
• Interview team members

With the above streamlined 4-step process of Vietnamese software vendor selection, you can select the best suitable and trustworthy partner for your next outsourced project.

If you are complete novice in outsourcing, checkout the full checklist to optimize cost and take full advantage of external teams. 

Frequently Asked Questions about IT Outsourcing Companies in Vietnam

1. Is Vietnam a tech hub?

Yes, Vietnam is a tech hub located in Southeast Asia. 

Vietnam’s tech scene has been facilitated by a well-invested tech educational system, over 67,000 IT companies, over 1 million ICT workers, and regional digital resonance from Southeast Asia and Asia-Pacific – two hot markets for tech startups. In 2022, the revenue of Vietnam’s ICT sector hit US$148 billion, showing an increase of 8.7% year on year.

2. How many IT companies are there in Vietnam?

As of August 2023, there are 67,365 IT companies in Vietnam, including 9,822 IT services companies. 

Data source: Vietnam’s Ministry of Information and Communication (MIC).

3. Is Vietnam good for outsourcing?

Yes, Vietnam is an exceptional country for outsourcing. With a large IT talent pool, competitive IT services costs, well-invested IT infrastructure, and a favorable business environment, Vietnam helps businesses to outsource effectively. 

Here are some highlighted recognitions that Vietnam has gained: 

• Top 6 countries by Global Services Location Index (Kearney, 2021).
• Top 29 countries by Open For Business (U.S. News, 2023)
• Top 1 Digital Riser in East Asia and the Pacific region (European Center for Digital Competitiveness, 2021)

4. What companies outsource to Vietnam?

The most highlighted companies outsourcing to Vietnam include: 

• • US: Qualcomm, Microsoft, Google, Intel, etc.
  • EU: Airbus, Discovery, Unilever Networks Europe, Continental, etc.

• South Korea: LG, Samsung, Shinhan Bank, SmileGate, LG Electronics, Ricoh, etc.
• Japan: Uchida, Hitachi, DNP, VINX, Mitsubishi Electric, NTT Data, Toshiba, etc.
• Southeast Asia: URC, Central Group, Friso, etc.

5. What is the tech city in Vietnam?

As of 2023, 3 major tech cities are driving Vietnam’s IT Sector including:

• Ho Chi Minh City (28,000 ICT companies)
• Hanoi (17,900 ICT companies)
• Da Nang (2,500 ICT companies).

Final Notes

Vietnam has the potential to maintain its position as an exceptional outsourcing destination in Asia. Although the aforementioned top 12 IT outsourcing companies in Vietnam have their benefits and limits, they still have an outstanding portfolio and can be your trusted partner. 

Need to outsource an IT project? Contact Lotus Quality Assurance’s expert and let us know what we can help you with!

 

 

 

Are you seeking the top IT outsourcing countries to optimize your outsourcing project?

IT Outsourcing has been offering many benefits to scale a business and earn a competitive edge in the public. With the idea to implement IT Outsourcing, the outcome of your project relies significantly on where you want to hire. So, join LQA to explore the list of the Top IT outsourcing countries based on cost, labor, technology, and other important factors to facilitate an effective IT outsourcing service.

Best IT Outsourcing Countries in 2023

1. Vietnam – The Next “Silicon Valley” in Southeast Asia

Since the rise of IT outsourcing services about 15 years ago, Vietnam software outsourcing has always been a hidden gem for businesses to apply technology. In fact, in recent years, Vietnam has proven its capabilities as Japan’s second-largest partner in terms of software development and service outsourcing from 2014 to the present.

If you are about to build software that streamlines business management or boosts productivity, check out Software Development 101 – A Complete Guide For Stakeholders to dig deeper into the whole process. And because you are seeking the top IT outsourcing countries, we bet our Comprehensive Guide On Offshore Software Development will be the next thing you should dig into.

The labor costs in Vietnam are 90% less than in the U.S., hence more funds for development and less budget spent on hiring ICT companies.

For example, the price to hire an offshore software developer in Vietnam ranges from $10-$25/hour, while in China it is $18-$50/hour (for junior level). Other countries in Southeast Asia have a higher salary base, with Thailand’s average salary ranging from $13-$40/hour, Philippines’ is $17.5-$42.5/hour.

According to MarketsInsider, Vietnam is ranked 5th in the “Best Countries to Outsource to in the World in 2019” list. Moreover, Overall, companies in Vietnam have an IT-related turnover rate of less than 5%, whereas, in many other countries, such as India, this turnover rate can be 10% or even higher.

 

2. India – Leading the IT Outsourcing Countries in Asia

The outsourcing industry in India is one of the most sought-after by the world’s biggest brands. Thanks to many beneficial features, India is leading the IT Outsourcing Countries in Asia with the highest number in revenue and growth in the past few years. These features include:

• Large talent pool with high competency: The country has a population of over 1.2 billion people and around 3.1 million graduates are added to the workforce each year. Besides the well-trained workforce, India also has a large population that can speak English fluently, making communication in IT Outsourcing much easier.
• Reasonable price: According to PayScale, the average annual salary for a software developer in India is 523,785 INR (around $6,835), which is much lower than that of the US or the UK. With such a price, businesses can get IT services with equivalent or even higher quality.
• Infrastructure and technology: India can offer state-of-the-art telecom, ISP, and cellular network. Plus, top IT outsourcing companies in India can also do customized solutions for various applications.
• Supportive government: India has a stable pro-IT government whose policies on the economy, GDP growth, tax-related and other benefits have helped attract businesses to outsource their IT functions in India.

 

3. Brazil – Leader Among the Top IT Outsourcing Countries in Latin America

Brazil is considered in the top #13 on the top software outsourcing countries worldwide and the #1 IT outsourcing countries in Latin America. Brazillian software developers got a score of 71.3 % on HackerRank evaluations and the country also ranks 5th on the 2021 Global Service Location Index by Kearney report.

At the same time, Brazil has an impressive IT infrastructure with 90 technology parks and a high density of research centers and tech companies. The government also offers tax incentives to enterprises working on technology innovation, contributing to better IT infrastructure and lower costs for software projects.

As of 2021, Brazil had around 470,000 software developers with an average developer hourly rate ranging from $25 to $80.

 

4. Poland – High-Quality IT Outsourcing Countries

The next one is Poland – another popular destination for businesses that are looking for IT Outsourcing countries. This country has many similarities with Ukraine in terms of cultural traits, and the average salary for IT workers.

What makes Poland stand out as one of the best outsourcing countries is the high quality of its services and highly-competent technical staff. With nearly 430,000 IT specialists on the market, Poland has the most prominent IT expert pool in the Central and Eastern Europe region. With that quantity comes high quality. Poland consistently ranks as one of the top three countries with the world’s best programmers.

Another plus point of Poland is that Polish IT service providers must comply with the strict cybersecurity and data protection measures mandated by the country’s EU membership. According to the Global Cybersecurity Exposure Index, Poland is a low-exposure risk country. It ranks 16th in Europe and 22nd in the world — better than China, Israel, or Mexico.

 

5. The Philippines – Budget-Friendly IT Outsourcing Country

Manila – the capital city of The Philippines is the only non-Indian city to make the top 7 of the Tholons International Top 100 IT Outsourcing countries. This shows excellent potential for any business that is looking for IT Outsourcing countries in Asia.

The number one reason for businesses to choose the Philippines is the competitive costs. Besides the advantage of a low-cost labor force, The Philippines can also offer favorable governmental policies for foreign investors and ICT services in general. To be more specific, BPO services are highlighted as one of the 10 high-potential and priority development areas of The Philippines.

The Philippines’ government also offers tax and non-tax incentives which can help you save from 8 – 10% of the cost. Moreover, The Philippines has created regional ICT councils and a National ICT road map for the whole country to follow. When entering the market, you will be assisted and supported by the official authorities.

 

6. The US – The World-leader Among the Top IT Outsourcing Countries in the World

Even though the USA is not the major player in the global map of IT Outsourcing Countries in terms of cost, it is famous for top-notch quality for many kinds of services.

For many years, the U.S. has always been one of the leading places for the most ground-breaking technologies. The application of the latest technologies in the U.S. is the most advanced. Unconsciously, the work quality in the U.S. is the standard for every other country to follow as this country has a high level of professionalism.

Also, the US is the home to many best IT Outsourcing companies in the world, namely Bottle Rocket, Accenture, KitelyTech, etc. These companies have already made their names in the global IT outsourcing market, and are trusted destinations for business from all around the world.

 

7. Argentina – Preferred destination to outsource software developers

In Coursera’s Global Skills Index Report 2020, Argentina ranked 22nd in global data science skills rating that included such technologies as Python, SQL, R, TensorFlow, Cloud APIs, NLP, and others. But among Latin American IT outsourcing countries, it was the first. In 2020, Argentina got a remarkable first place in the global ranking in technology.

As Argentina is on the same continent as the US and Canada, Argentina becomes a preferred destination to outsource software developers from, in comparison to India and other Asian countries, the time zones of which may differ from the US by about 12 hours.

Because of the one-hour time difference between Argentina and the US, the response time becomes shorter, any queries or errors can be resolved swiftly and projects can be completed faster. Thus, the time zone is a definite advantage that is attractive for US-based companies to hire remote development teams from Argentina.

 

8. Belarus – A Star Among the Most Popular IT Outsourcing Countries

Belarus is one of the best countries to outsource to that can be reliable for businesses. Belarus’ software development industry might not be impressive as other neighboring countries like Ukraine and Poland. Yet, the nation has proved itself a beneficial destination among the top IT outsourcing countries in which it can provide a great pool of tech talents, competitive development wages, and mature infrastructure.

The number of IT specialists in Belarus is over 56,000 specialists. It is a modest number compared to neighboring countries. However, with the modern education system combined with its top-tier tech universities, Belarus is generating over 5000 graduates every year. It is the reason for growing not only the quantity but also the quality of the software developers. Besides the technical expertise, excellent language communication skills can be a plus for software engineers in this country.

Bulgaria provides a qualified IT workforce that can help you scale up your business at an affordable price. The offshore software development rates will come to around 32-45$. The popular technology stacks are JavaScript, React, PHP, Java, SQL, and Python.

With the above list of the top countries for outsourcing, Lotus QA hopes you can find a suitable destination to hire a professional technical team.

 

 

Looking for Top Software Outsourcing Countries?

We hope to provide you with some helpful information via the list of the top 8 best countries for outsourcing.

The IT Outsourcing market in 2023 faces new challenges including competition for talent, tech layoffs, and the global economic recession. With that context, the needs of businesses when using IT outsourcing have also changed.

According to Deloitte’s Global Outsourcing Survey 2022, organizations are turning to outsourcing to fill human resources and technical gaps, drive value, and provide end-to-end solutions. This strongly affects how enterprises choose their IT vendors.

If you want to update the latest trends in IT Outsourcing, and how businesses can get the most benefits when deciding to outsource their IT projects/ departments, check out our IT Outsourcing Ultimate Guide: Definition, Types & Models, And Trends To Look Out for in 2023.

If you are considering Vietnam and need practical advice on optimizing your outsourcing project, we are eager to help. LQA is the first independent software testing company in Vietnam and also a member of LTS Group – an end-to-end IT solutions and services provider headquartered in Vietnam.

We have experience with IT services in many domains such as retail, food and beverage, healthcare, etc., making us one trustworthy and professional service provider for businesses wanting to implement IT outsourcing. When working with us, you will get access to:

• High Security: LQA not only follows stringent procedures of ISO 27000:01 for optimal security and international standardized process but also flexibly adapts to clients’ requirements
• Quality Human Resource: we ensure staff competency through strict rounds of interviews, on-job orientations, and continuous learning & development for the most suitable QA staff.
• Flexibility: We provide different working models to allow clients to choose or change the plan at any time.

Contact us for more support with:

• Website: https://www.lotus-qa.com/
• Tel: (+84) 24-6660-7474
• Fanpage: https://www.facebook.com/LotusQualityAssurance

 

Our Clients Also Ask

Quality assurance (QA) is always of paramount importance to any IT business as it can make or break an IT product or service. That’s why millions of IT firms outsource software testing to top software testing companies to ensure the highest caliber for their web apps, mobile apps, and electronic devices.

Among a handful of software testing companies, we have delved deep, synthesized, and analyzed data to shortlist the top 10 trusted testing partners for businesses in all industries to pick and choose.

• Criteria for this list boil down to:
• Considerable years of experience (>5 years);
• Prestigious awards and global certification in testing;
• Verified client reviews (>4.7 average scores);
• Large-scale IT talent pool (>90 employees);
• Diverse domains, and technology expertise.

Let’s zoom in on juggernauts in software testing and honest reviews of their service!

Top 10 Software Testing Companies

1. Lotus Quality Assurance

Lotus Quality Assurance is the first independent Software Testing Company in Vietnam. Currently, we have subsidiaries in Japan & the United States to completely fulfill clients’ demands for quality assurance of diverse domains regardless of geographical distance.

During the years of operation, LQA has developed experience in industry specialization to best support our client’s growth. Thanks to the relentless efforts of our passionate and talented team throughout the years, we have earned trust from clients in the most demanding markets of the USA, Japan, Korea, and more.

Besides, belonging to LTS Group’s solution ecosystem, LQA can also provide software development services, becoming a one-stop destination for businesses when looking for technology or digital transformation solution.

• Headquarters: Vietnam.
• Founded year: 2016
• Employees: 300+
• Hourly rate: <25$ / hr
• Core Services: SW/HW integration testing, Mobile Application Testing, Automation Testing, Web Application Testing, Embedded Software Testing, Quality Assurance Consultation, QA Staff hiring, etc.
• Key Clients: TOSHIBA, Panasonic, Sk Telecom, LG Electronics, MB Bank, Infiniq, SQC, Perxtech, Verb Data, Ascentis, Qualcomm, Kick ID, etc.

• Rankings and International Certifications:

1. Top Vietnam IT Outsourcing Service in 2021 (Sao Khue Award – the most reliable and prestigious assessment program of Vietnam in the field of software and IT services)
2. ISTQB Silver Partner
3. #1 Software Testing Company In Vietnam recognized by Clutch

2. DeviQA

DeviQA is one of the well-known software testing outsourcing companies that collaborate with large enterprises and SMEs across diverse domains. Whether you need to set up a QA team from scratch, optimize an existing QA process, or scale up an in-house team, DeviQA is a global leader in Quality Assurance to go for.

• Headquarters: Poland
• Founded year: 2010
• Employees: 200+
• Hourly rate: $25 – $49 / hr
• Core Services: QA outsourcing, QA consulting, automation testing, manual testing, performance testing, functional testing, full cycle testing, mobile app testing, web app testing, API testing, etc
• Key Clients: Mimecast, Biznessapps, Sprinklr, WeHeartIt, SoftNas, UBTteam, Connexient, SimplePractise, etc
• Rankings and International Certifications:

1. ISO 9001:2015
2. ISO 20000:2018
3. ISO 27001:2013
4. Top Company for Software Testing in 2022 recognized by Clutch
5. Top 1000 Companies Global in 2022 recognized by Clutch
6. Leading Testing Providers in 2021 recognized by Software Testing News
7. Top QA & Software Testing Companies in 2020 recognized by techreviewer.co

3. QualityLogic

QualityLogic is a well-established and fast-growing software testing company. With over 30 years of experience in the QA industry, they yield seasoned testing experts for myriad companies working in multiple domains. QualityLogic supports businesses with QA processes and proven QA solutions.

• Headquarters: Idaho, USA.
• Founded year: 1986
• Employees: 51 – 200
• Hourly rate: $25 – $49 / hr
• Core Services: Mobile App Testing, Web App Testing, API Testing, etc.
• Key Clients: Verizon Wireless, Cisco, OpenADR, Hawaiian Electric, etc.
• Rankings and International Certifications:

1. Top Software Testing Company in 2023 recognized by Clutch
2. Top Software Testing Company in the United States (2023) identified by Clutch

4. QAMentor

QA Mentor is an award-winning software testing company headquartered in New York with 15 offices worldwide. Serving 437 clients from startups to Fortune 500 organizations in 28 countries and nine industries, QAMentor is a reliable partner when it comes to software testing services.

• Headquarters: New York, USA.
• Founded year: 2010
• Employees: 313
• Hourly rate: <$25/ hr
• Core Services: Mobile Testing, Functional Testing, Automation Testing, Compatibility Testing, Load/Stress/Performance Testing, Security/Penetration Testing, Crowdsourced Testing, Regression Testing, Migration Testing, Database Testing, API Testing, AI Testing, Internet of Things Testing, Big Data Testing.
• Key Clients: HSBC, Citi, Experian, Amazon, Zyto, BrainMatch, ChefMod, ITCInfotech, etc.
• Rankings and International Certifications:

1. CMMI Level 3 SVC + SSD v1.3 appraised;
2. ISO 27001:2013, ISO 9001:2015, and ISO 20000-1 certified;
3. 102 Industry Awards

5. A1QA

A1QA provides Software QA and Testing Services to critical players in the global market including Fortune 500 companies. The global presence gives A1QA an opportunity to deliver QA services in any time zone and comply with any project requirements.

• Headquarters: Colorado, USA.
• Founded year: 2003
• Employees: 1100+
• Hourly rate: $25 – $49 / hr
• Core Services: Full-cycle testing, Consulting, Web Applications, Automation, etc.
  Key Clients: Adidas, QIWI, Pearson, Kaspersky, InterCall, Equisys, ForexClub, etc.
• Rankings and International Certifications:

1. ISO 9001:2015
2. ISO 27001:2013
3. Agile certifications: PMI – ACP (Agile Certified Practioner)
4. PMP certification (Project Management Professional)
5. IAOP Global Outsourcing 100 in 2023 recognized by Forrester
6. Leading Testing Providers 2023 recognized by Software Testing News
7. Globee Awards Gold Winner (IT World Awards Information Technology Cyber Security)
8. Top Software Testing Companies recognized by Goodfirm

6. QASource

QASource is one of the renowned software testing companies in the USA providing QA services for over 23 years to industries like Cyber Security, Legal, Healthcare, Finance, Retail, Startup, etc. On-time delivery and customized solution are what make QASource a chosen partner for businesses of all kinds and sizes to manage the quality of their software products while keeping cost efficiency.

• Headquarters: USA.
• Founded year: 2002
• Employees: 1400+
• Hourly rate: $25 – $49 / hr
• Core Services: Automation Testing, Manual Testing, API Testing, Mobile QA, Security Testing, Performance Testing, QA Analysis, Salesforce Testing, etc..
• Key Clients: eBay, Ford, TechSmith, IBM, Facebook, etc.
• Rankings and International Certifications:

1. Top Software Testing Company in 2023 recognized by Clutch
2. ISO 9001:2015
3. ElectronicsForYou #1 Software Testing Company

7. ImpactQA

ImpactQA is regarded as one of the giants in software testing and QA consulting. They serve businesses of all sizes, from startups, and SMEs, to Fortune 500 companies across multiple domains including healthcare, e-learning, eCommerce, media, logistics, real estate, etc.

• Headquarters: USA.
• Founded year: 2011
• Employees: 250+
• Hourly rate: $25 – $49 / hr
• Core Services: automation testing, functional testing, mobile app testing, security testing, IoT testing, performance testing.
• Key Clients: Panasonic, Starbucks Coffee, Deloitte, KFC, National Geographic Learning, KPMG, Honda, etc.
• Rankings and International Certifications:

1. Managed Cybersecurity Service Provider of the Year (2022) recognized by The Cybersecurity Vision & Innovation Summit & Awards
2. Top Software Testing Companies in 2020 recognized by Clutch
3. Top Independent Software Testing Company recognized by Manifest

8. AppSierra

AppSierra is known as a fast-growing company in QA services providing software testing solutions to businesses of all sizes and across various domains. From microservices testing, blockchain testing, IoT testing, and Big Data testing, to CRM testing – all of these are within the coverage of AppSierra capabilities.

• Headquarters: Vietnam.
• Founded year: 2015
• Employees: 150+
• Hourly rate: $25 – $49 / hr
• Core Services: compatibility testing, functional testing, performance testing, automation testing, usability testing, localization testing, QA engineering, etc.
• Key Clients: Swiggy, Barcode Inc, Stax by Fattmerchant, Rocketium, Avora, Ubibot, MoneyView, Leap Finance, EnthusiastGaming, etc.
• Rankings and International Certifications:

1. TOP 100 Software Testing Companies in the UK recognized by Manifest
2. Top Software Testing Company in 2021, 2022, and 2023 recognized by Clutch

9. QA Madness

QA Madness is a leading independent software testing company from Poland. They help businesses unleash high-quality software products by creating custom-testing solutions and plans tailored to your project requirements.

• Headquarters: Poland.
• Founded year: 2013
• Employees: 50 – 249
• Hourly rate: <$25 / hr
• Core Services: Functional Testing, GUI Testing, Regression Testing, Acceptance Testing, Compatibility Testing, Load Testing, Integration Testing, Localization Testing, QA Audit & Consulting, etc.
• Key Clients: Orderly, Varis, Vaimo, DotcomWeavers, Lunaphore, Solarflare studio, Fishermen Labs, Naduvi, Rock Paper Reality, Acumen Commercial Insights, etc.
• Rankings and International Certifications:

1. ISTQB® Partner Program Silver Member
2. 1 On G2 “Best Testing and QA Providers” List

10. PFLB

Headquartered in Silicon Valley, PFLB is a provider of premier load and performance testing services for enterprises in all industries. They help businesses test their applications’ performance, resolve bottleneck localization, and craft performance optimization guidelines.

• Headquarters: USA.
• Founded year: 2008
• Employees: 50 – 249
• Hourly rate: $50 – $99 / hr
• Core Services: Performance Testing, Website Performance, Mobile Application Performance, Enterprise System Performance, IVR & Contact Centers Performance, etc.
• Key Clients: Samsung, Tinder, Moody’s, Udacity, KFC, SolwarWinds, RiptLabs, Raiffeisen Bank, etc.
• Rankings and International Certifications:

1. The European Software Testing Awards Finalist 2019
2. Top Testing Services Companies recognized by Goodfirms
3. Top QA and Software Testing Companies in 2022 recognized by techreviewer.co
4. Top BPO Companies in 2021 recognized by Clutch

How to Choose the Best-fit Quality Assurance Company?

Before choosing any vendor, you have to define a clear requirement first. Clearly identifying the testing types needed for your projects, working scope, timelines, and any technologies or framework involved is essential. This first step will allow you to easily assess if the outsourcing vendor meets your needs.

When choosing an outsourcing software testing provider, decision-makers should consider several fundamental requirements. In order to help you make an informed decision, we have created a list of key considerations:

• Experience and Expertise: When choosing a provider, it is crucial to select one with a proven track record and relevant experience in executing successful testing cases, preferably in your domain. In addition, it is necessary to thoroughly review their industry knowledge, industry awards, and certifications.
• Privacy and Confidentiality: Security is a considerable concern when outsourcing IT projects to an external testing vendor. Therefore, you have to ensure that your outsourcing vendor has strict protection policies, confidentiality agreements, and any relevant certifications (e.g., ISO 27001) to protect your sensitive data and information.
• Communication and Collaboration: Effective communication between your in-house team and outsourced software testing vendor is the key to every outsourcing project’s success. Hence, you have to ensure that your vendor has the ability to provide regular updates and reports while delivering transparent and responsive communication channels.
• Staff Testing Skills and Certifications: When evaluating a potential outsource software testing team, it is imperative to assess the qualifications and skills of its members through their certifications, training, and experience. Furthermore, you must ensure that the team possesses the expertise needed to handle your project’s specific requirements.
• Scalability and Flexibility: Given the importance of flexibility in a software testing services provider, you should consider if they can adjust their testing efforts and necessary resources (staff, infrastructure, etc.) based on your project’s needs. It is crucial that you evaluate their ability to accommodate changing requirements, timelines, or project scope.
• Cost-effectiveness: Even though cost shouldn’t be the deciding factor, it’s important to make sure “you get what you paid for”. Therefore, make sure you’ve compared the cost to the value they provide, including their expertise, quality, and continual support.

LQA’s Tailored Testing Services for IT Businesses

Among so many good choices, which companies are best for testing? We understand the challenges that you, as decision-makers have to face, in how to balance between quality and cost-efficiency. That’s why LQA works hard not to deliver mediocre off-the-shelf services like thousands of independent software testing companies. We aim to deliver a customized software QA solution package for your business’s requirements. We stand out by:

Industry specialization

LQA can fulfill your requirements and exceed your client’s expectations in a time-efficiency way with our experience in industry specialization.

Being the first independent software testing in Vietnam, we have more than 7 years of experience in being a reliable safeguard to detect all software bugs and issues before being delivered to the market.

Our QA solutions and processes have been proven by international and prestigious awards and certifications in software testing including ISTQB (International Software Testing Qualifications Board), PMP (Project Management Professional), and ISO.

Cost-effectiveness

LQA offers IT experts who can efficiently handle tasks while assuring your optimized budget by taking advantage of the cost gaps in the Vietnam outsourcing market:

• Lower labor costs compared to many Western countries enable businesses to access high-quality quality assurance engineers at more affordable rates (only around $12,000 to $18,000 per year)
• Lower cost of living and operating a business in Vietnam than many other developed countries allow businesses to reduce overhead expenses (infrastructure, equipment, training, and hiring, etc)

Favorable location

We can ensure timely project delivery thanks to Vietnam’s stable socio-economic status and supportive policies:

• The Vietnamese government has been proactively promoting and supporting the IT industry through The National Digital Transformation Programme 2020–2025
• Vietnam’s tax incentives indirectly help foreign businesses reduce costs for IT outsourcing projects. Science, and technology businesses in Vietnam are eligible for a 4-year tax exemption and a 50% reduction in corporate income tax for the following 9 years. Additionally, software projects are eligible for VAT exemption, including outsourced software projects in Vietnam.

Compliance with TCoE

TCoE (Testing Center of Excellence) is a framework to optimize strategic assets such as processes, resources, and technologies. ​LQA’s commitment to TCoE compliance empowers us to provide your testing project with a seamless blend of top-notch resources and methodologies, assuring exceptional results and satisfaction.

An abundant IT talent pool

You can accelerate time to market by leveraging our vast pool of on-demand enthusiastic testers, including:

• 50% of QA engineers for Mobile and Web app testing
• 18% of QA engineers for Automation Winform, Automation Web UI, Automation API, Performance, and Pen Test
• 20% of QA engineers for Automotive and Embedded IOT test
• 12% of QA engineers for Mobile & Web Game testing

Furthermore, the skills and qualifications of our 150 highly-skilled software testing engineers are proven by prestigious international certifications such as ISTQB, PMI, PSM, etc. In addition to that, our software testing engineers are constantly learning and honing their technical skills on a daily basis.

Language competence

Language ability is a fundamental aspect of our testing process, as effective communication is critical for successful collaboration. Our software testers are not only fluent in your language but also open to adapting to your country’s cultural context to deliver exceptional collaboration.

Advanced Technology

By leveraging leading-edge testing devices, tools, and frameworks, our team ensures your software runs smoothly, ensuring a flawless user experience and a competitive edge in the market. With our advanced and diverse technological solutions, you can be confident in detecting all the possible bugs and issues promptly before your users do.

The Brand You Trust, Trust Us

When it comes to reliability, our track record speaks for itself. Big names such as TOSHIBA, Panasonic, Sk Telecom, LG Electronics, MB Bank, Infiniq, SQC, Perxtech, Verb Data, Ascentis, Qualcomm, Kick ID, and many more have placed their faith in our solutions.

Our Clients Also Asked Us

The Bottom Line

Software Quality Assurance (SQA) is an essential phase in every software life cycle. It helps prevent bugs, decreases development costs, and enhances performance. Many companies choose to outsource to external software testing companies, while others choose to set up their own in-house quality assurance department.

Software QA Outsourcing has its own pros and cons. However, setting up an in-house software quality testing team can present much more challenges such as costly infrastructure and resources, time-consuming recruiting and training processes, limited expertise, and scalability. That’s why many global companies now prefer outsourcing their software testing to an external vendor.

Searching for a reliable and suitable vendor of software testing services requires considerable effort and time as IT businesses are supposed to investigate vendors’ expertise, language proficiency, cultural compatibility, time zone differences, and pricing. Each provider has their advantages and disadvantages, therefore, before IT firms make the final call, dig deep into the project’s requirements to pick the right partner.

Should you have any further inquiries regarding software testing, please drop LQA a line to find the best answers.

Offshore Testing Center is an outsourcing testing company that supplies you all the infrastructure, support, human resources and equipment necessary to remotely run an entire software testing team, but located in another country where it has much lower living standards.

>> Learn more about Market Insights – Why IT Outsourcing To Vietnam?

7 REASONS WHY YOU SHOULD SET UP OFFSHORE TESTING CENTER

• Time Efficiency: Take advantage of time zone differences to optimize 24 hours of work. OQAC as an “extended arm” helps to shorten life cycle but improved quality.
• Team Scalability: To meet the everchanging demand of HR, OQAC can apply different engagement models with flexibility.
• Cost Saving: Thanks to geographical pricing, OQAC ensure highly skilled employees while reducing operating expenses.
• Focus on Core Competencies: In-house QA team can focus on strategic business tasks, unbothered of the trivial ones.
• High Quality: An OQAC allows you to access to a larger pool of IT talents, diversify skill sets, eliminate the burden of staff shortage.
• No Bias: Eliminating the trails of in-house testers and approaching fresh perspectives from OQAC to get the most objective and accurate quality assessment
• Quick team ramp-up: OQAC allows businesses to set up on-demand teams flexibly, quick team ramp-up or ramp-down anytime.

The specific and practical case studies below will demonstrate 7 benefits that Offshore Testing Center brings to businesses.

Offshore Testing Center Case Study 1: A well-being measurement instrument save 50% test effort and speed up time to market with Automation testing

Client’s Description

The client has the definitive well-being measurement instrument, and they use it to help their clients understand the opportunities for improvement in the populations across five key well-being elements: purpose, social, financial, community, and physical. 

They apply comprehensive, highly configurable Well-Being Improvement Solutions to keep people healthy, mitigate lifestyle risks and optimize care.

Business Need

They deliver 3-month releases and they are doing testing manually. They need to apply automation to reduce time to market and reduce test effort.

Challenges

The system is complicated, including Embrace (desktop app), Well Being Portal (web app), Well Being Plus (mobile app), Data Warehouse, and Web services. The automation solution must do End-2-End Test.

LQA’s Offshore Testing Center Solutions

• Provide the set of tools for each component: Ranorex for the desktop app; Selenium for the web app with multiple browsers; ETL Validation for ETL Testing.
• Use CI – Jenkins to integrate tests to automate End-2-End tests.

Test Result:

• Automated test cases: 36
• Bugs detected: 92
• Regression runs: 2000

Offshore Testing Center Case Study 2: Leading restaurant chain model in Vietnam maximized end-to-end test flow and achieved 30% faster time to market

Client’s Description

• The client is the pioneer and the leading restaurant chain model in Vietnam.
• They currently own more than 21 brands and nearly 400 restaurants, serving 17 million customers annually, and is still expanding.

Business Need

• They have approximately 20 applications and each has 5-6 releases per year. The demand for testing hence is huge, which makes their current QA team struggle to handle it.
• They need to apply UI automation testing for their mobile and web applications. Additionally, they require APIs for backend testing to reduce the time to market and test effort, as well as increase quality.

Challenges

• End-2-end test flow is complicated. It requires actions on various platforms.
• The data test is huge for the API test, making it hard for the current manual test to cover.

LQA’s Offshore Testing Center Solutions

• Build automation framework for both mobile testing and web testing.
• Develop API test program (using Java), support data-driven to test with a huge dataset.
• Java, Maven, TestNG, Appium (to support mobile), and Selenium (to support Web applications) are used.

Test Result:

• Test cases: 71
• Bugs detected: 3
• Regression runs: 10
• The time for executing a regression cycle has been reduced from 7 days/week to 4 days/week.

Offshore Testing Center Case Study 3: Big Insurance Company in Vietnam Achieved 30% Faster time to market 

Client’s Description

The client is a big insurance company in Vietnam. They have a wide relationship with other insurance groups such as AIG, AXA, Amlin, Munich Re, Swiss Re, Hannover Re, Lloyd’s, Atrium Space, Catlin, ACE, Hiscox, SCOR, SpaceCo, Watkins… They work in areas of Insurance, Life, Securities, Funds, Banks, and Invest.

Business Need

The client maintains more than 40 applications and 30 services but they did not have enough effort to run regression testing for new changes.

Challenges

We have to increase testing coverage by automation testing and continuously integrating with the development environment which can make it easy to see test results for each deployment.

LQA’s Offshore Testing Center Solutions

• Do POC and assessment with the current system.
• Propose a solution to automate testing for web, and mobile applications.
• Implement automation testing for systems.

Test Result:

• Test cases: 41
• Regression runs: 27
• Time for executing a regression cycle: for one app, it is reduced from 2 hours to 45’; for another app, it is reduced from 1.5 hours to 13’.

Offshore Testing Center Case Study 4: A Marketing and Loyalty Platform achieves 40% faster time to market 

Client’s Description

The Marketing Analytics module acts as a real-time universal cockpit, allowing you to review and manage the performance of your loyalty programs, membership tiers, rewards, and merchants.

Loyalty Management gives large companies the ability to connect with customers on a more intimate level. Small businesses have the advantage of being able to micromanage relationships and truly get to know their consumers — one by one, person to person. They can personalize service based on a customer’s likes, dislikes, and behavior.

Business Need

• Optimize testing effort by automation test.
• Programming language: JavaScript
• Automation Framework: Cypress, Mocha
• Process: Agile

Challenges

• End-2-end test flow is complicated.
• The data test is huge for the API test, making it hard for the current manual test to cover.

LQA’s Offshore Testing Center Solutions

• Build automation framework for web testing.
• Develop API test program (using JavaScript), support data-driven to test with a huge data set.

Test Result:

• Test cases (updating): 250
• Bugs Detected: 15
• The time for executing a regression cycle has been reduced from 7 days/week to 3 days/week

Offshore Testing Center Case Study 5: A Mobile Game App maximize test coverage with 2000 test cases and more than 1 million actual users 

Client’s Description

• The client has over 45 free multiplayer games.
• Public rooms/Private rooms/Tournaments are created to allow many people to play games together. Also, users can chat, create rooms, create groups, create impress profiles, participate in tournaments or buy gifts/IAPs.
• Millions of players are enjoying games and creating lasting friendships daily.

Business Need

• Thoroughly testing all scenarios of all games
• Ensure that the system is always stable
• Ensure that the system is compatible with multiple types of devices

Challenges

• The client has more than 1 million actual users from many countries around the world, so we must resolve the huge request number every time.
• Maintaining a stable server all the time and diversifying with many devices is also one of the big difficulties.
• The client has a lot of scenarios with each game to be thoroughly tested.

LQA’s Offshore Testing Center Solutions

• Cross-testing with multiple devices to minimize bugs associated with specific devices. Also, the client created an environment called Unrelease Production. It is linked with real user data to help QA easily manage quality in a real environment.
• Testing types: Functional & Non-functional testing, Cross testing

Test Result:

• Test cases: 2000+
• Bug found & verified: 500+

Why Choose Lotus Quality Assurance Solutions?

We, at Lotus QA, are just a contact form away:

Website: lotus-qa.com/

Tel: (+84) 24-6660-7474

Fanpage: https://www.linkedin.com/company/lqa//

Software Quality Assurance (SQA) is an important part of the entire software development life cycle. Through the testing phase, software defects can be identified early and remedied before final product delivery.

Why Software Quality Assurance is a MUST in every software development life cycle?

Software bugs can cause serious loss of money and people. Starbucks was forced to close about 60% of its stores in the United States and Canada, even serving free coffee because it was unable to process the transaction due to a software bug in its POS system. In 1994, China Airlines Airbus A300 crashed due to a software error, killing 264 people.

The examples above show that businesses can save up to millions per year, minimizing serious problems if they have a reliable and strict testing process. Besides, a software that is error-free and undergoes many rigorous quality checks will easily win the trust and satisfaction of customers; bring efficiency in both cost, security, as well as sustainable development.

>> Learn more about Software Testing And 8 Common Questions

What are the challenges and difficulties of building a software quality assurance process?

However, enterprises will face many challenges to be able to build an optimal testing team and a strict quality management process such as:

• High initial investment cost for human resources: According to Payscale, based on the latest updates on Jan 04 2022, the average salary for a Software Tester is $56,468. However, the investment cost for a Software Tester Engineer does not just stop at salary, but also includes the cost of recruitment, training and other employee benefits.
• High initial investment cost for testing tools: Besides the investment in human resources, businesses will have to prepare a budget for both facilities and testing tools. It can be the cost of investing in machinery, testing tools, and even in different testing environments.
• Bias in Software Testing: How Do Testers Miss Bugs? When the testers implement any test case, they might be influenced by their own biases – framing thoughts and judgments based on their previous experiences such as where there would be potential defects, the history of the program, who is developing it and what might be their common mistakes,…

The following infographic will give you the deepest knowledge about SQA to help you overcome these challenges more easily.

To Know Deeply About Software Quality Assurance Infographic

 

>> You can find a more specific comparison between Manual Testing and Automation Testing in this infographic.

Final Thoughts 

With a profound and specific infographic above, LTS hopes to help you understand more about this field and find the best solution to optimize your business’ QA process and speed up time to market. If you are still struggling and need further professional advice, our experts can help!

 

We, at Lotus QA, are just a contact form away:

Website: lotus-qa.com/

Tel: (+84) 24-6660-7474

Fanpage: https://www.linkedin.com/company/lqa//

Software testing is an important part of the entire software development life cycle. Through the testing phase, software defects can be identified early and remedied before final product delivery. Therefore, many software development companies focus on building strict testing processes and investing in in-house testing teams. This article will help you unlock the most common problems before diving in.

1. Why Software Testing is a MUST in every software development life cycle?

Software bugs can cause serious loss of money and people. Starbucks was forced to close about 60% of its stores in the United States and Canada, even serving free coffee because it was unable to process the transaction due to a software bug in its POS system. In 1994, China Airlines Airbus A300 crashed due to a software error, killing 264 people.

The examples above show that businesses can save up to millions per year, minimizing serious problems if they have a reliable and strict testing process. Besides, a software that is error-free and undergoes many rigorous quality checks will easily win the trust and satisfaction of customers; bring efficiency in both cost, security, as well as sustainable development.

 

2. How many types of Software testing?

Based on different criteria, we can classify Testing in many ways including:

a. According to test levels

• Unit testing: the process of testing corrections on an individual unit or component to assure that they work properly on their own. Unit testing is important because it enables us to find more defects at the unit test level, reduce wasted tests, and speed up testing strategies.
• Integration tests: a level of software testing where two or more modules of an application are logically grouped and tested as a whole. The focus of this type is to search for the defect in communication, interface, and data flow among modules. A top-down or Bottom-up approach is used while integrating modules into the whole system. This type of testing is done by integrating modules of a system or between systems.
• System Testing: a level of software testing that validates the complete and fully integrated software product. The purpose is to evaluate the end-to-end system specifications. Usually, the software is only one element of a larger computer-based system. Ultimately, the software is interfaced with other software/hardware systems. System Testing is defined as a series of different tests whose sole purpose is to exercise the full computer-based system.
• Acceptance testing: ensures that the end-user (customers) can achieve the goals set in the business requirements, which determines whether the software is acceptable for delivery or not. It is also known as user acceptance testing (UAT). Acceptance testing is a type of testing where the client/business/customer test the software with real-time business scenarios. The client accepts the software only when all the features and functionalities work as expected. This is the last phase of testing, after which the software goes into production. This is also called User Acceptance Testing (UAT).

b. According to test types

• Functional testing: a type of testing which verifies that each function of the software application operates in conformance with the requirement specification.
• Non-functional testing: a type of testing to check non-functional aspects (performance, usability, reliability, etc.) of a software application.

c. According to test methods

• Automation testing: a testing technique utilizing tools and test scripts to automate testing efforts. In other words, specified and customized tools are implemented in the testing process instead of solely manual forces.
• Manual testing: the technique in which a tester/a QA executes the whole testing process manually, from writing test cases to implementing them. In manual testing, QA analysts carry out tests one-by-one in an individual manner to find bugs, glitches and key feature issues prior to the software application’s launch. As part of this process, test cases and summary error reports are developed without any automation tools.

 

3. Is Automation Testing the most popular and why?

Manual Testing has been the most popular method of the quality assurance process in general, yet it exposes some limitations that cause many businesses to become testing-ineffective.

Up until now, automated testing is considered a more innovative technique to boost the effectiveness, test coverage, and test execution speed in software testing. With this new “approach”, the testing process is expected to yield more test cases in a shorter amount of time and expand test coverage.

While it does not entirely exclude manual touch within the process, automation testing is a favorable solution for its cost-efficiency and limited human intervention. To put it in other words, automation testing requires manual efforts to make automation testing possible.

The 8 promising prospects of Automation Testing include:

•  High yield of ROI

• Consistent regression testing
• Broad test coverage
• Accuracy and Reliability
• Faster pace
• Developers and Testers unburdened

• Reduce Human Intervention
• Records of measure quality metrics

>> Learn more about From Manual to Automation Testing: Why Even Bother?

 

4. Manual Testing vs. Automation Testing comparison, and when to use each method?

Manual testing is the traditional and fundamental test method in software testing. We often use the manual method to test new products or when we don’t have a clear understanding of the products or when the systems haven’t become stable yet.

Automation testing is considered a high-tech test method in comparison to manual one. We often use this test method to reduce resources and time consumed for testing a system that is stably functioning and we already clearly know about it.

You can find a more specific comparison between Manual Testing and Automation Testing in this infographic.

 

The answer of whether you should choose automation testing or manual testing depends on your situation.

Choose manual test if:

• Your product is new and you don’t have experience with this kind of product before.
• The AUT (Application under test) changes frequently.
• You have a limited budget.
• You want to ensure user-friendliness in the product.

• You want to handle complex test cases.
• Your team doesn’t have the tech ability (for any reason) to set up and maintain automation.

And choose automation test if:

• There are repetitive tasks in a stable-functioning system and you want to reduce these tasks.
• When your system has frequent releases and you want to decrease test cycle time to speed up the processes.

• You have a great budget for building automation testing.
• You consider the test ability is needed in a long-term period.
• You want better transparency of testing activities. Statistics and graphs about the test process, performance, and error rates are explicitly indicated.

> Learn more about Which is the cost-effective solution for your firm?

 

5. Automotive test vs Automation test: Aren’t they the same?

Many people still misunderstand that Automotive testing is Automation testing. Therefore, to better understand Automotive testing, let’s distinguish those two concepts:

Automation testing – is a software testing method with an automated nature, precisely, the Tester only needs to write a piece of code or use some tools such as Selenium, Test Complete, and JMeter,… to run all the stages automatically, including entering information, clicking, checking results, comparing actual results with hypothetical results, etc., without having to perform manual operations over and over again.

Automotive testing – is the testing of embedded software written for embedded systems. Specifically, embedded software is software that is pre-installed by the device manufacturer into a product and that is utilized immediately with the electronic device without the need for the user or third-party installation. An Embedded system is a combination of hardware and software and here the software is embedded in the hardware.

 

6. What are the challenges and difficulties of building a software testing team and process?

High initial investment cost for human resources 

According to Payscale, based on the latest updates on Jan 04 2022, the average salary for a Software Tester is $56,468.

However, the investment cost for a Software Tester Engineer does not just stop at salary, but also includes the cost of recruitment, training and other employee benefits. The IT industry is currently facing a shortage of human resources; therefore, recruitment becomes extremely competitive among businesses. Software testers have a high chance of job hopping when they find a company with better benefits and salary. Employers have to invest a lot of money and effort for headhunt services to successfully recruit a quality employee.

In addition, Software Testers at different levels also have different salaries range. Below is the salary range of a Software Tester from Entry level to Experienced.

The costs listed above are only calculated for one employee. Try to do a quick calculation, multiply this number by 5 or more if you want to build an in-house testing team.

High initial investment cost for testing tools

Besides the investment in human resources, businesses will have to prepare a budget for both facilities and testing tools. If it’s automation testing then you will only need to set up your computer and buy testing tools. But if it is an embedded test, the enterprise will have to invest in more complicated and expensive testing machines such as CANoe and CANat equipment, … Not to mention, when it comes to Integration and system testing, it requires set up for different test environments.

Bias in Software Testing: How Do Testers Miss Bugs?

According to Psychology Today, a bias is a tendency, inclination, or prejudice toward or against something or someone. Some biases are positive and helpful—like choosing to only eat foods that are considered healthy or staying away from someone who has knowingly caused harm. But biases are often based on stereotypes, rather than actual knowledge of an individual or circumstance. Whether positive or negative, such cognitive shortcuts can result in prejudgments that lead to rash decisions or discriminatory practices.

One of the fundamentals of software testing; as referred to by the International Software Testing Quality Board (ISTQB); is that testing helps detection of defects. Taking into consideration that humans are an integral entity in software development, it is impossible to certify a 100% bug-free program when tests aren’t detecting any defects. Human testing detects and reduces the probability of undiscovered defects remaining in the software but even if no defects are found, it is not proof of perfection.

When the testers approach any testing, they are already influenced by their own biases – framing thoughts and judgments based on what to look for, where there would be potential defects coming up, who is developing it, the entire history of the program etc., and the list goes on.

 

7. In-House Software Testing vs. Outsourcing: What should you choose?

For the above challenges, many businesses choose to outsource software testing services. Because a flexible and quick team ramp-up/down on demands will bring benefits to businesses such as:

Cost-Effective and Time Efficient:

As mentioned above, effort, resources and investment costs for an in-house testing team are extremely expensive. Outsourcing a testing team will be the optimal choice to save the above investment costs. In particular, businesses can take advantage of low-cost labor when offshore outsourcing. For example, in Vietnam, the average salary of Software Test Engineer is $18633.55/year, 5 times lower than in the US and 6 times lower than in Japan (according to Salary expert data).

In addition, by outsourcing, your business can set up a testing team immediately, skipping the entire process of recruiting, training, setting up office equipment. An 24/7 available and flexible testing team that can ramp up or ramp down on demand. A team works independently, along with the in-house team to increase work efficiency and speed up time to market. Especially, when the demand for testing is huge due to continuously release, in-house QA team struggle to handle, offshore team can help optimize resource allocation. Your in-house team will not be overloaded and be able to focus on core business.

 

Access to larger pool of Expertise and quicker transformation to another test method

When outsourcing to another country, your business will expand its talent network. This will also make it much easier to switch testing methods or types. No need to compete with domestic enterprises to hunt for candidates, no time to research and train new methods. If you want to move from manual testing to automation testing to optimize testing effort and speed up time to market, why not outsource it?

For example, in Vietnam today, IT resources are growing in both quantity and quality. According to the latest report of TopDev, Vietnam currently has 1.03M IT labor force and 62,000 graduated IT students/year. The Vietnamese government also has policies to support the development of the IT industry and facilitate international cooperation.

In Vietnam, there are also leading testing companies, meeting international standards. LQA is an example when it becomes a silver partner of ISTQB (International Software Testing Qualifications Board).

No bias and Fresh perspective:

As shared above, one of the challenges and disadvantages of in-house testing teams is bias. To solve this problem, businesses can ask a 3rd party to cross-evaluate the quality of the product. From there, compare with the results of the in-house team to get the most objective result. Eliminating the trails of in-house testers and approaching fresh perspectives is the special benefit that offshore testing teams bring to businesses.

Below is a comparison table of the most basic criteria between Offshore Software Outsourcing Testing and In-house Software Testing. Businesses can rely on this assessment to choose the most optimal model for their needs at this time.

 

However, every coin has two sides, outsourcing software testing also has some drawbacks, including language barrier and low security. Therefore, businesses must survey, learn and thoroughly evaluate the reputation of vendors before cooperating. Deeply aware of these concerns of businesses, LQA has always focused on improving the English skills of its personnel and always puts security first. With a closed quality management process and absolute security, LQA has been trusted by many large enterprises such as LG Electronics, Toshiba, Qualacomm, FPT, Baoviet,…

 

8. How many Offshore Software Testing Models are there and Which one is the Best-fit?

Once you have chosen a reputable vendor to outsource testing services, the next thing you need to pay special attention to is to agree on technical and engagement models from the very beginning. Working remotely with a team sitting on the other side of the globe will lead to miscommunication, misunderstandings in the process of cooperation. To limit this, businesses must agree on the process and way of working from the beginning. Below are the commonly used models and the cases where each specific model should be applied.

 

Final Thoughts

LQA has listed and answered the above questions based on previous experience working with businesses. The above 8 questions are the 8 problems that many businesses worry the most when learning about Software Testing solutions. With thorough answers, LQA hopes to help you understand more about this field and find the best solution to optimize your business’ QA process and speed up time to market. If you are still struggling and need further professional advice, the LQA experts can help!

 

We, at Lotus QA, are just a contact form away:

Website: lotus-qa.com/

Tel: (+84) 24-6660-7474

Fanpage: https://www.linkedin.com/company/lqa//

 

Hi there! Welcome to LQA’s guide on Manual Testing vs. Automation Testing comparison, their characteristics, applications, and when to use each method. 

We will cover manual testing and automation testing differences in an infographic. But before going into details, we want you to be clear that:

• Manual testing is the traditional and fundamental test method in software testing. We often use the manual method to test new products or when we don’t have a clear understanding of the products or when the systems haven’t become stable yet. 
• Automation testing is considered a high-tech test method in comparison to manual one. We often use this test method to reduce resources and time consumed for testing a system that is stably functioning and we already clearly know about it.

So, an ideal path is to use manual testing for the first time(s) and utilize automation testing to reduce test efforts and increase test productivity when things become stable and predictable!

Also, automation test doesn’t mean that the whole test process will be automated. Such steps like Requirements analysis, Test planning, and Test case design are done manually before a test automation engineer can program the test script and start automation test execution and test report.

That’s a quick look. And now, let’s go into comparison!

 

Manual Test vs. Automation Test Comparison

 

You may want to know: 6 steps to transition from manual testing to automation testing.

So, Manual Testing vs. Automation Testing – Which one is for you?

The answer of whether you should choose automation testing or manual testing depends on your situation. For example, choose manual test if:

• Your product is new and you don’t have experience with this kind of product before.
• The AUT (Application under test) changes frequently.
• You have a limited budget.
• You want to ensure user-friendliness in the product.
• You want to handle complex test cases.
• Your team doesn’t have the tech ability (for any reason) to set up and maintain automation.

And choose automation test if:

• There are repetitive tasks in a stable-functioning system and you want to reduce these tasks.
• When your system has frequent releases and you want to decrease test cycle time to speed up the processes.
• You have a great budget for building automation testing. 
• You consider the test ability is needed in a long-term period.
• You want better transparency of testing activities. Statistics and graphs about the test process, performance, and error rates are explicitly indicated.

Want to dig deeper into manual testing vs. automation testing and decide the one suitable for your business? Contact LQA now for a FREE consultation with our specialists and experts.

• Website: https://www.lotus-qa.com/
• Tel: (+84) 24-6660-7474
• Fanpage: https://www.linkedin.com/company/lqa