LTS QA

You are here because “88% of your customers may abandon your app because of bugs”. That’s why you may need one of the award-winning mobile app testing companies to cater quality assurance process and make sure your app is flawless.  

You might be overwhelmed by thousands of testing company names floating out there, so in this article, we will be listing out the top 12 mobile app testing vendors from different countries, with diverse competencies to help you pick the most suitable partner.

Let’s dive in! 

Top 12 Mobile App Testing Companies in 2024 

Let’s take a quick look at the list before zooming into the top 12 trusted mobile app service providers in 2024.

Company	Presence	Founded	Hourly rate	Employee	Core Services
Lotus Quality Assurance	Vietnam, Japan, US	2016	<$25/hr	300	Functional testing; Non-functional testing; Cloud mobile testing; iOS app testing; Android testing; Automated mobile app testing; Overall quality assurance;
Global App Testing	UK, Romania, Poland	2013	Undisclosed	50 – 200	Localized testing; Exploratory testing; Test case execution; Functional testing;
QA Source	US, India, Mexico	2022	$25 – $49/hr	900	Mobile app testing; Automation testing; API testing; Security testing; Localization testing; Blockchain testing;
QA Mentor	US, France, Ukraine	2010	< $25/hr	350+	Mobile app testing; iOS app testing; Android testing; Manual testing; Test automation; Test design on-demand;
ScienceSoft	US, Finland, UAE, Latvia	1989	$50 – $99/hr	250 – 999	QA outsourcing; Security testing; Usability testing; Test automation; Regression testing; Functional testing; Performance testing;
iBeta	US	1999	$50 – $99/hr	50 – 249	Functional testing; Performance testing; Accessibility testing; Automated testing; Manual testing; Localization testing
QualityLogic	US	1986	$25 – $49/hr	230	Accessibility testing; Automated testing; Biometrics testing; Performance testing; Load testing; Overall quality assurance;
Testmatick	US, Ukraine, Germany, India	2009	$25 – $49/hr	125	Functional testing; Automated testing; Usability Testing; UI testing; Multi-platform testing; Load testing; Exploratory testing;
DeviQA	Poland, UK, Germany, Ukraine, Slovakia	2010	$25 – $49/hr	200	Test automation; Agile testing; API testing; Performance testing; Usability testing; Functional testing; Mobile automation testing; Mobile app testing strategy;
Testlio	US, Estonia	2012	Undisclosed	220	Android app testing; iOS app testing; Localization testing; Payments testing; Regression testing;
ThinkSys	US, India, Israel	2012	Undisclosed	400	Mobile test automation; Mobile accessibility testing; Mobile app cloud testing; Mobile performance testing; Mobile compatibility testing; Mobile usability testing; Mobile functional testing; Mobile security testing;
Testbytes	India	2011	< $25/hr	50 – 249	Functional Testing; Usability Testing; Compatibility Testing; Installation Testing; Localization Testing; Performance testing; Security testing;

Detailed Review of Top 12 Mobile App Testing Companies

1. Lotus Quality Assurance (LQA)

LQA is a pioneering independent software testing company in Vietnam. Whatever mobile app testing services you need, LQA checks all the boxes. 

LQA provides end-to-end testing solutions, covering test strategy, execution, analysis, and detailed recommendations to improve your products’ quality. The team offers various mobile app testing services, ranging from function to performance validating, and from automated to manual testing across various software types and operating systems. 

LQA stands out with its domain-specialized QA solutions across various sectors like Healthcare, Automotive, Education, BFSI, Ecommerce, etc., guaranteeing industry-specific compliance and improved user experiences.

LQA is super flexible for any company size as they customize pricing and contract types upon request. You can augment your in-house team with individual test experts, hire a dedicated test team, or delegate a fix-priced test project to LQA. 

Find out the difference between manual testing vs. automated testing.

Company info:

• Headquarters: Vietnam
• Global presence: Japan, US
• Founded year: 2016
• Employees: 300
• Hourly rate: Less than $25/hr
• Minimum project size: $5,000
• Certificates: ISO 27001:2013, PMP, PSM, ISTQB.

Core mobile testing services: 

• Functional testing
• Non-functional testing
• Cloud mobile testing
• iOS app testing
• Android testing
• Automated mobile app testing
• Overall quality assurance

Best for: End-to-end test solutions; Domain-specialized QA solutions; Offshore test center in Vietnam. 

Highlighted clients: Golden Gate, Bao Viet, Incubit, LG, Infiniq, SQC Inc. 

Thinking of outsourcing quality assurance to Vietnam? Check out our insightful ebook, Vietnam’s IT Services Industry: Landscape, Challenges, Opportunities.

 

2. Global App Testing

Global App Testing is a crowdsourced QA company headquartered in the UK. 

Global App Testing provides crowd-testing services for web and mobile applications. The company leverages a professional crowd of 50,000+ testers in various countries to offer a wide range of mobile app testing solutions, helping customers solve any mobile app QA challenges. Their core competencies lay in functional testing and localized testing. 

Company info:

• Headquarters: London, UK
• Global presence: Romania, Poland
• Founded year: 2013
• Employees: 50 – 200
• Hourly rate: Undisclosed
• Minimum project size: Undisclosed
• Certificates: ISO 27001

Core mobile testing services: 

• Localized testing
• Exploratory testing
• Test case execution
• Functional testing

Best for: Localization testing.

Highlighted clients: Facebook, Instagram, iHeartMedia, P&G.

3. QA Source

QA Source is among the top mobile app testing companies in the United States.

QA Source is a mobile testing service provider company that offers nearshore and offshore QA services. With a proven track record, they provide comprehensive testing solutions to enhance app performance, security, and user satisfaction, empowering businesses to release mobile apps with confidence and premier user experience.

Company info:

• Headquarters: California, US
• Global presence: India, Mexico
• Founded year: 2002
• Employees: 900
• Hourly rate: $25 – $49/hr
• Minimum project size: $25,000
• Certificates: ISO 9001:2008

Core mobile testing services:  

• Mobile app testing
• Automation testing
• API testing
• Security testing
• Localization testing
• Blockchain testing

Best for: Automated testing.

Highlighted clients: SkillRoad, Fun Mobility, Italio, Techsmith, Looksmart.

You might wonder: Pros and Cons of Software QA Outsourcing

4. QA Mentor

QA Mentor is another choice when it comes to mobile application testing companies based out of the US. 

With a pool of 350 certified software testers, QA Mentor provides high-quality application testing services to ensure your bug-free and efficient mobile apps. During its operation, the company has supported 476 clients from startups to Fortune 500 organizations from 12 different countries.

Company info:

• Headquarters: New York, US
• Global presence: France, Ukraine
• Founded year: 2010 
• Employees: 350+ 
• Hourly rate: < $25/hr
• Minimum project size: $5,000
• Certificates: CMMI Level 3, ISO 27001:2013, ISO 9001:2015

Core mobile testing services: 

• Mobile app testing
• iOS app testing
• Android testing
• Manual testing
• Test automation
• Test design on-demand

Best for: End-to-end mobile test solutions. 

Highlighted clients: Evolv AI, Experian, BOSCH, Aetna, Citi, HSBC, Experian. 

5. ScienceSoft

ScienceSoft is a US-based software consulting and development company that encompasses premier QA mobile app testing services.

ScienceSoft arms businesses with full-scope testing solutions for mobile testing, with a special focus on test automation, to ensure bug-free, reliable, and fast applications. The company offers professional test services to various industries such as healthcare, manufacturing, retail, wholesale, logistics, etc.

Company info:

• Headquarters: Texas, US
• Global presence: Finland, UAE, Latvia
• Founded year: 1989
• Employees: 250 – 999 
• Hourly rate: $50 – $99/hr
• Minimum project size: $5,000
• Certificates: ISO 9001, ISTQB

Core mobile testing services: 

• QA outsourcing
• Security testing
• Usability testing
• Test automation
• Regression testing
• Functional testing
• Performance testing

Best for: Test automation; Healthcare app testing.

Highlighted clients: Chiron Health, GuideVision, RBC Royal Bank, Walmart, Nestle, Baxter, PerkinElmer.

You might want to distinguish Mobile app testing from Web app testing

6. iBeta Quality Assurance

iBeta Quality Assurance (iBeta) is a trusted QA partner that has been providing software testing services for global brands since 1999. 

iBeta offers on-demand QA services, covering mobile testing, functionality testing, performance testing, compatibility testing, acceptance testing, and code reviews. They distinguish themselves through their cutting-edge software testing labs, which enable custom test systems, multi-environment testing, and effective communication among testers throughout projects.

Company info:

• Headquarters: Colorado, US
• Global presence: none
• Founded year: 1999
• Employees: 50 – 249 
• Hourly rate: $50 – $99/hr
• Minimum project size: $5,000
• Certificates: FIDO Alliance accredited biometric test lab; ISO 17025

Core mobile testing services: 

• Functional testing 
• Performance testing
• Accessibility testing
• Automated testing
• Manual testing 
• Localization testing

Best for: Businesses want a highly customized test approach.

Highlighted clients: Vimeo, Payeye, Sumsub, Quiznos, Pitney Bowes, Express.

Cooperating with an external team from mobile app testing companies can be daunting due to some obstacles related to effective communication. Discover ways to master virtual workplace to bolster team productivity. 

7. QualityLogic

QualityLogic is one of the leading testing-as-a-service companies dedicated to serving businesses in the US.

QualityLogic equips IT businesses with a broad services range, encompassing software testing, digital accessibility, and smart energy testing services. The company brings flexibility, cost-competitiveness, and U.S. onshore expertise to the table to ensure the highest efficiency and optimized expenses for IT businesses. 

Company info:

• Headquarters: Idaho, US
• Global presence: none
• Founded year: 1986
• Employees: 230 
• Hourly rate: $25 – $49/hr
• Minimum project size: $5,000
• Certificates: Undisclosed

Core mobile testing services: 

• Accessibility testing
• Automated testing
• Biometrics testing
• Performance testing
• Load testing
• Overall quality assurance 

Best for: Businesses who require a highly customized test approach.

Highlighted clients: Vimeo, Payeye, Sumsub, Quiznos, Pitney Bowes, Express.

8. TestMatick

With 219 mobile apps successfully tested, TestMatick is another capable mobile app testing partner to consider. 

With 125 amazing software testers well-versed in mobile technology intricacies and common issues of mobile software, TestMatick provides premier application testing services to 68 clients worldwide. TestMatick’s professionals confirm the quality of Android/iOS apps and validate the normal operation of any mobile app within the best timeframe and budget. They also provide free 20-hour software testing pilots for potential long-term customers.

Company info:

• Headquarters: New York, US
• Global presence: Ukraine, Germany, India
• Founded year: 2009
• Employees: 125+ 
• Hourly rate: $25 – $49/hr
• Minimum project size: $5,000
• Certificates: ISTQB

Core mobile testing services: 

• Functional testing
• Automated testing
• Usability Testing
• UI testing
• Multi-platform testing
• Load testing
• Exploratory testing

Best for: Test automation.

Highlighted clients: Improbable, Hubrick, Dahmakan, Weetrush, Samanage, Veracloud.

9. DeviQA

DeviQA is a reputable Poland-based QA and testing services provider that has been in the market for over 12 years. 

Founded in 2012, DeviQA is renowned for its team of seasoned testers who are familiar with common mobile app issues and popular mobile app testing tools, such as Appium and Ranorex. According to client reviews, DeviQA is proactively in charge of executing tests, supporting clients in fixing bugs, developing new features, and managing user reviews. Their core competence lies in automated testing.

Delve into mobile app testing tools!

Company info:

• Headquarters: Poland
• Global presence: UK, Germany, Ukraine, Slovakia
• Founded year: 2010
• Employees: 200+ 
• Hourly rate: $25 – $49/hr
• Minimum project size: Undisclosed
• Certificates: ISO 9001:2015, ISO 27001:2013

Core mobile testing services: 

• Test automation
• Agile testing
• API testing
• Performance testing
• Usability testing
• Functional testing 
• Mobile automation testing
• Mobile app testing strategy

Best for: Mobile app automated testing 

Highlighted clients: Solebit, CYDEF, Descript, WiserBrand, QIMA, SimpliField, Impaktsoft Projekt S.R.L. 

10. Testlio 

Testlio is well known for its crowdsourced testing solutions, honored among the top software testing companies on G2. 

Testlio empowers innovative engineering teams to test smarter and deliver exceptional software testing value. Besides 200+ full-time employees, the company leverages a network of thousands of freelancers to serve global clients across quality assurance, localization, performance testing, and more. 

Their clients are spread globally, mostly in AMER, EMEA, and APAC.

Company info:

• Headquarters: Texas, US
• Global presence: Estonia
• Founded year: 2012
• Employees: 220+
• Hourly rate: Undisclosed
• Minimum project size: $75,000+
• Certificates: Undisclosed

Core mobile testing services: 

• Android app testing
• iOS app testing
• Localization testing
• Payments testing
• Regression testing

Best for: Localization testing; Scalable test solutions.

Highlighted clients: Clari, Fox, Hallmark, HBO, Meetup, Monday.com, Paramount, RedBull.

This will help you: Cost Optimization Checklist in IT Outsourcing

11. ThinkSys

ThinkSys has become a popular name for its end-to-end testing services, from start to finish.

ThinkSys gives clients a leg up in delivering high-performing mobile applications with its excellent quality assurance services. Their QA testers implement an end-to-end testing process of your mobile application to ensure bug-free and efficient apps that captivate and delight users. They test different types of mobile apps, including native apps, cross-platform apps, and mobile web apps.

Company info:

• Headquarters: California, US
• Global presence: India, Israel
• Founded year: 2012
• Employees: 400+
• Hourly rate: Undisclosed
• Minimum project size: Undisclosed
• Certificates: ISO/IEC 27001:2013, CMMI Maturity Level 3

Core mobile testing services: 

• Mobile test automation
• Mobile accessibility testing
• Mobile app cloud testing
• Mobile performance testing
• Mobile compatibility testing
• Mobile usability testing
• Mobile functional testing
• Mobile security testing 

Highlighted clients: Servicemesh, ProActive, Roto-Rooter, Nowvel, Bond University.

12. Testbytes

Testbytes is among the outstanding mobile app testing companies in India with comprehensive testing and quality assurance solutions. 

 With the advantage of low expenses in India, Testbytes provides software testing and QA consulting services at a reasonable cost. Testbytes mobile app testing services can assure you a wide range of mobile devices to test your app in real-life scenarios, extensive test coverage to trace out bugs, and detailed reports regarding app issues. 

Company info:

• Headquarters: India
• Global presence: None
• Founded year: 2011
• Employees: 50 – 249
• Hourly rate: < $25/hr
• Minimum project size: $10,000
• Certificates: ISTQB, CSTE, CSQA, and Automation Tools.

Core mobile testing services: 

• Functional Testing
• Usability Testing
• Compatibility Testing
• Installation Testing
• Localization Testing
• Performance testing
• Security testing

Best for: Offshore test center in India.

Highlighted clients: Avalara, aVeda, Loop Health, Techno Alliance, Staffion, WallaZoom.

Tips for Choosing The Right Mobile App Testing Companies

We’ve given you the list of the top 12 mobile application testing companies and perhaps you’re wondering how to select the best match vendor. Don’t worry as we’ve got you covered. Here come the top deciding factors for picking the right one.

Service range 

First and foremost, your mobile app QA vendor should have all the capabilities that comprehensively cover the quality assurance of your mobile app. To figure out the needed skills and tools, don’t underestimate the project’s exploratory phase. 

At the same time, you can require your vendor to hand you some sample test cases for given functionality or pilots in a specific period to validate their capabilities. 

Service coverage 

Pointing out the problem of your mobile app is not enough. Your vendor should be able to consult you with the most beneficial test approach, provide bug analysis, reports & fix recommendations, plus overall quality recommendations to improve your product.

Relevant experience 

Executing a testing project for unfamiliar domains or industries may pose severe problems along the way. Therefore, your chosen mobile app testing partner should have experience with similar implementation. To check your vendor’s portfolio, you can ask them directly, explore their website, or check out their profile on popular review platforms like Clutch.

Pricing models 

When seeking testing services, you need to ensure that the pricing model fits your budget plan. There are two common pricing models in IT outsourcing: Fixed-price and T&M. In any case, your vendor should create a detailed project estimate that covers all costs and payment details. 

Customer service 

Delivering a quick response is a requisition to a quality service provider. There will be times when you need such urgent responses that getting timely support is priceless. At LQA, there is always a PiC available for our customers before, during, and following a project. As a result, many clients said that our fast responses are impressive, and are what make us stand out. 

Final Thoughts on Mobile App Testing Companies

We’ve gone through a detailed review of the top 12 mobile app testing companies. Each company may have its specialized offerings, hence will suit you on different levels, but all can ensure your app is flawless. 

Need expert consultation for your next mobile app testing projects? Talk to our QA experts now! 

Frequently Asked Questions about Mobile App Testing Companies

A successful software QA outsourcing project requires not only a thorough understanding of your objectives but also in-depth knowledge of the testing market around the world. In this article, let’s find out more about the top countries for software quality assurance services to choose the most suitable destination for your outsourced test center.

 

A Quick Review of Top Countries for Software quality assurance services

To make a favorable destination for outsourcing software quality assurance services, it takes the compilation of many features, including the average salary, Education in IT, Policies for foreign clients, the current number of QA engineers and technical skills. Take a look at this simplified table to gain an overview of the countries with the top software quality assurance services.

 

	Average yearly salary	Number of annual IT graduates	Focused segments of software testing
India	$4,334	1,500,000 (engineering and technology)	AI for automation Automation testing End-to-end testing Cloud Testing
Vietnam	$7,631	50,000	Application testing Automation testing Manual testing API testing Full Cycle testing
The U.S.	$75,242	2,170,000	Application testing Cloud testing IoT testing Security testing DevOps testing AI testing
Ukraine	$8,000	130,000	Full Cycle testing API testing Agile testing Automation testing Game testing
Poland	$17,148	98,250	Manual Test Design and Execution Automated Testing Test Automation Framework Design Functional Testing Load & Performance Testing End-to-End Software Testing API Testing
The Philippines	$8,724	171,960	Application testing Automation testing Manual testing

 

1. India

Currently, India reigns as the most renowned destination for software testing outsourcing in particular. The deciding factor making India the top software quality assurance services country is the reasonable costs for hiring a software tester. With a large pool of low-cost software test engineers, India offers the lowest price for testing services.

In terms of technology, test engineers from India tend to go for the latest and upcoming technical features. In fact, TopCoder has rated India as the 10th most advanced country in terms of Programming skill rankings across the popular outsourcing locations.

 

Software quality assurance services in India

According to research from Deloitte, in terms of governmental policies, India also favors foreign investors, especially in the technology sector. Moreover, the longtime experience in delivering IT services and the undeniable reputation of India in the global IT market have led the government to offer incentives in the best way they can. Besides the policies for the growth of technology in general, India has always boosted education in technology with multiple incentives and many more technology institutions. Such supports from the government has granted India the opportunity to thrive with the largest talent pool.

Also read: Essential QA Metrics to Navigate Software Success

2. Vietnam

Vietnam is the “rising star” in the global software quality assurance services market. Although Vietnam has only gained its reputation recently, the country turns out to be a small but vibrant destination for top-quality software testing services. Every year, there are about 50,000 tech junior graduates from technology institutes, providing an abundant source for Vietnam’s talent pool. About 20% of these graduates will work in the software testing industry.

 

 

What’s so special about the testing services from Vietnamese vendors is the high-quality human resources. According to the A.T. Kearney GSLI, from the early education on Information Technology to the resource availability and financial attractiveness, Vietnam always works towards to best quality in our IT workforce. In this chart, Vietnam ranks alongside India and The Philippines – two popular IT Outsourcing countries. Plus, Tholons Global Innovation COUNTRY INDEX – 2020 ranked Vietnam in the 9th place for talent, skill and quality, proving the country’s capability to ensure high-quality testing services and catch up with the latest testing trends.

The workforce for software testing in Vietnam is well-trained of the required skills in QA processes. For example, the automation testers in Vietnam will sure know the automation tools and frameworks such as Selenium, Appium, Cypress, Ranorex, Eggplant, Katalon, etc.

In terms of government policies, there have been some decisions and laws to protect intellectual property development and cybersecurity, all of which are of great benefit to businesses planning to outsource their software quality assurance services in Vietnam.

Read more: Why you should choose Vietnam as your IT Outsourcing destination

 

3. The U.S.

Despite the rising positions of many other test hubs in the world, the U.S. remains a trustworthy destination for outsourcing testing services. Among tech nations, the U.S. has always been one of the leading places for the most ground-breaking technologies. The application of the latest technologies in the U.S. is the most advanced. Unconsciously, the work quality in the U.S is the standard for every other country to follow as this country has a high level of professionalism.

 

When working with software testing vendors from the U.S., the obvious benefit for you is the language. Since the U.S. has a wide variety of cultures, it is very easy for you to get people with the same cultural background as yours.

Also, America is the home to many famous software testing outsourcing companies in the world, namely Mindful QA, ScienceSoft, QA Mentor, etc. These companies have already made their names in the global testing market, and are trusted destinations for business from all around the world.

 

4. Ukraine

Information Technology is one of the key strategic industries in Ukraine. The value of Ukrainian software outsourcing exceeded $5B in 2020. Also, Ukraine was named the “Offshoring Destination of the Year” by Global Sourcing Association (GSA) in 2017 and ranks 20th the GSLI.

 

According to a popular vendor in Ukraine, the country has more than 1,600 IT service providers, and about 90% of them offer testing services. What’s more, 24% of IT specialists in Ukraine are QA/testers, and 19% of them have 7+ years of experience. There are a little over 48,000 QA experts, and around 16,000 ICT graduates enter the market annually.

The country organizes a wide range of QA conferences such as BAQ Conference, QA Fest, Security Testing Marathon, IT Weekend Lviv: Software Testing & Big Data, etc.

 

5. Poland

The country’s IT services market reached $4.6B in 2019. Around 32% of Polish IT experts work for IT outsourcing (others are working for BPO and GBS companies). Around 29,000 QA professionals are involved in the IT sector in Poland. There are also 500+ IT companies that offer outsourced software testing services.

 

 

Moreover, Poland was ranked 15th in Tholons’ Top 100 Outsourcing Destinations. Poland was also listed 16th in the world for English skills in the EF English Proficiency Index.

 

6. The Philippines

The Philippines is one of the biggest names for IT Outsourcing and software quality assurance services in Southeast Asia. The BPO and outsourcing industry, in general, has been in The Philippines since the mid-1990s, making this country a favorable and professional environment for IT outsourcing operations.

 

 

Besides the fairly reasonable price for the high-quality work, The Philippines can also provide you with the following:

• Effective communication as English is one of the national languages in the country. Almost every tech engineer in The Philippines can speak fluent English. This also leads to cultural fit and compatibility with western countries, bridging the gap in the communication process.
• Famous IT Outsourcing destination with favorable investment policies. Since The Philippines has been in the market longer than any Southeast Asia country, it has long developed a friendly environment for foreign companies to cooperate with domestic IT service providers.
• At present, Outsourcing companies in the Philippines employ more than 2 million people. Therefore, you will have access to a very large talent pool.

 

 

Consult IT outsourcing Strategy with Lotus QA

Lotus QA has the expertise and experience with testing services in many domains such as retail, food and beverage, healthcare, etc., making us one trustworthy and professional service provider for businesses wanting to implement testing. When working with us, you will get access to:

• High Security: LQA not only follows stringent procedures of ISO 27000:01 for optimal security and international standardized process but also flexibly adapts to clients’ requirements
• Quality Human Resource: we ensure staff competency through strict rounds of interviews, on-job orientations, continuous learning & development for the most suitable QA staff.
• Flexibility: We provide different working models to allow clients to choose or change the plan at any time.

Contact us for more support with testing services:

• Website: https://www.lotus-qa.com/
• Tel: (+84) 24-6660-7474
• Fanpage: https://www.facebook.com/LotusQualityAssurance

Software QA Outsourcing has been a feasible solution for elevated QA outcomes, but it also received controversial opinions from many businesses. To gain a proper understanding of this matter and decide the trajectory for your companies, it is advisable that you acknowledge the following pros and cons of software QA Outsourcing.

 

Advantages of Software QA Outsourcing

IT Outsourcing in general and Software QA Outsourcing, in particular, have some significant advantages to bring about for your business if they are applied properly and orderly. These advantages include:

 

1. Cost-effectiveness

The financial impact always has paramount importance to the assessment of one successful software testing project. Regularly, after the software development process or software launch, business owners test software functions to ensure the highest quality. By outsourcing your QA processes, your business can avoid making major investments in infrastructure, software and personnel. But simultaneously, you are spoilt for choices with many outsourcing QA vendors competing over you.

 

 

Besides the differences in salary range between building an in-house software testing team and hiring an external QA team (which can be 31 – 33%, according to a report from ISO), software QA outsourcing can also help you reduce infrastructure costs and increase testing expertise.

 

2. Time-Saving

Instead of investing a huge amount of money for a long time with the hope to gain something back from your investments, you can start your testing project right away with an outsourced QA team.

This QA outsourced team has already had what it takes to have a fully functioning and experienced QA staff to work on your project. No additional time will be needed for training, onboarding, nurturing staff, as these are all taken care of by the vendors.

 

 

Moreover, the outsourced QA team will have the resources to fill in the positions of QA experts, helping your business have the experience and expertise to speed up the testing process. With such speed, your development life cycle is shortened, hence the faster time-to-market. Needless to say, faster time-to-market can bring you numerous other advantages such as the edge of competition, improved margins, etc. to your business.

 

3. Test Expertise

Expertise is perhaps one of the most important features that one business leader seeks when working with QA outsourcing vendors. With digital transformation acting as the major drive for businesses to change, the need for significant technical expertise is higher than ever. Even for a non-tech company, technology is still an imperative part for them to evolve and adapt to the tech-infused world.

 

 

But getting access to the testing expertise is not easy at all. Especially for medium-sized and small-sized businesses, their reputation falls short to attract talent, plus the limited resources. For a technical project, or a testing project in this case to succeed, a viable option is to get the expertise through an outsourced team. This outsourced team not only hires you the senior-level staff but also helps you gain subject-matter expertise of any kind. You can choose from a variety of manual testers, automation testers, test leaders, test managers, etc.

 

4. Flexibility

Outsource software testing offers you the benefit of a fast team scaling and quick adaptation to project changes. Put it simply, an outsourced QA team can be scaled upon requirements within a short amount of time.

Whether you want to scale up or down, the vendors can still adjust the team members that you want in no time. In case of changes in business trajectory or testing objectives, an outsourced team can also quickly adapt to your requirements in terms of technical skills.

To look further into this, you can consider more ways to maximize your flexibility in this detailed article from HBR.

 

Disadvantages of Software QA Outsourcing

Despite some of the major benefits of software QA outsourcing, there are still big bottlenecks that you need to gain clarity of to avoid the failure of outsourcing testing functions.

 

1. Low Security and Confidentiality

The issue of low security and confidentiality has always been the biggest problem that one business has to deal with when outsourcing their QA functions. Even for the most secured system, cybersecurity attacks can always find multiple loopholes to illegally exploit. And this risk is even heightened when you outsource your testing processes to an external party.

 

 

To be more specific, you share your source codes, customer data, reference models and workflows with the outsourced team. Without proper documentation and preparation for potential security risks, you are at greater risk of being copied, plagiarised and leaked.

Of course, this case only happens when you accidentally partner up with shady vendors, but the risk of low security and low confidentiality is still there. The one viable solution for this may be signing an NDA or reviewing the security processes before starting the project.

 

2. Lack of control

When you outsource your testing project to a third party, you are effectively signing over management control and decision-making to that party. Even though you receive the reports from the project manager or the team leader, you are still blind-sided to some extent.

There are still things unseen, words unheard and actions unsupervised. This lack of control can derail the whole project and waste your time if you don’t have the timely and actionable information for fix-up whenever problems come up.

To fix this, you need to come for those vendors that have a clear communication and working process in which daily and weekly reports are carefully delivered. In these reports, a clear checklist of what to be included is a must so that you can have clarity over your project. Meeting schedules, video-conferencing are also very useful and direct ways for communication and control.

 

3. Challenges with remote work communication

Remote work communication is inevitable when you outsource your IT functions, and it can create many communication challenges. In many cases, you even have to contact an overseas team, causing many additional problems. These issues that remote teams may stumble on include:

• Limited direct and face-to-face communication
• Different timezone and cultural traits (for those offshore testing centers)
• Technical limitations such as poor internet and lack of a common communication tool
• Late replies due to lack of physical engagement

 

 

With these problems greatly impacting the quality of a outsource testing center, businesses now need to take serious actions to improve their remote communication to ensure a smooth workflow.

However, for some businesses that are new to all this outsourcing thing, they tend to lack awareness and preparation for the communication process. Without a proper one, the vendor and the client are prone to failure and isolation, which are the last things you want from an outsourced testing project.

On how to deal with the aforementioned problems, Lotus QA recommends you follow the guide for Remote Work Communication Best Practices, which included the strategic features to cover for effective communication.

 

QA Outsourcing with Lotus QA

By partnering with Lotus QA, we strive for the enhancement of the benefits you can get from QA outsourcing and the minimization of the potential risks. At Lotus QA, we have a well-written testing process and communication process to put you through smooth and effortless operations and simultaneously give you close management of your project.

 

 

Lotus QA with one of our focuses on quality assurance can provide you with the best outsource software testing service. At Lotus QA, we can ensure you of:

• High Security: LQA not only follows stringent procedures of ISO 27000:01 for optimal security and international standardized process but also flexibly adapts to clients’ requirements
• Quality Human Resource: we ensure staff competency through strict rounds of interviews, on-job orientations, continuous learning & development for the most suitable QA staff.
• Flexibility: We provide different working models to allow clients to choose or change the plan at any time.

Contact us for more guidance on this:

• Website: https://www.lotus-qa.com/
• Tel: (+84) 24-6660-7474
• Fanpage: https://www.facebook.com/LotusQualityAssurance

Outsourcing software testing can bring you many benefits in terms of cost, flexibility and test expertise, but to choose a reliable software testing company, you have to thoroughly understand your business, alongside in-depth research of the IT outsourcing vendors. In this article, Lotus QA will walk you through the strategic guide to choose the right software QA company for your business.

 

1. Have a clear checklist for the software QA company

Before deciding what software QA company is for you, the foremost thing that you must do is to have a clear checklist of what you want from the vendor. It will be divided into technical and non-tech features. If they can meet these needs, you can proceed to the next step of this guide.

 

 

a. Technical features:

 

The scope of testing

Your scope of testing can be the entire testing department, a product line, a single product, a product release or just a function. By determining what parts of your product that you want to outsource, you have formed the first picture of the QA vendor you want. For instance, if it is just a product release or maintenance release, you know you should go for small or medium-sized vendors for a better price.

 

Testing skills

Another important feature that you must put into consideration is the skills required from QA engineers. Testing skills include technical skills (test planning and test execution, testing tools, programming languages, frameworks, etc.) and domain experiences. With the formation of what skills you need, you have already narrowed down the candidates that can work with you in the testing project.

 

 

Type of testing

What types of testing you want to outsource can be determined by many features. In terms of the quality aspect, you can choose between functional testing and non-functional testing. In terms of testing methods, you can choose between manual and automated. All in all, this varies as you decide which approach you want to apply to your project.

 

Lab facilities

You need to know what kind of facilities are required in your testing project, how many appliances, what platform, what OS, etc. Once these have been decided, you can ask for a test lab from the vendor.

 

Software testing model

The software testing model will determine how you and your outsourced team are gonna work together in the future. The most popular software testing models are:

• The waterfall model, in which the testing process is distributed into separate steps, and the result of one phase works as the input for the next phase in sequence.
• The V model, in which the development and testing activities are carried out side by side
• The agile model which follows iterative and incremental steps
• The spiral model, which includes planning, risk analysis, engineering, and evaluation steps

These testing models give you different advantages and disadvantages. Knowing the right software testing model for you will help you find the right vendor that has experience with the particular model.

Read more: 7 Tips for Effective IT Outsourcing Management

 

b. Non-tech features:

 

Security measures

One more important thing for the sake of software QA outsourcing is the security measures to be applied throughout the project. With a stringent security process and necessary measures, your data and information can be protected from data leaks and breaches. You need to find vendors that have already had a security process but are still willing to make customizations to fit your needs.

 

 

Language and communication method

Communication is another important thing that you need to clarify with the vendors. Since your team will be most likely to work remote (often nearshore or offshore), you need to know what language you want to communicate with the vendors and your preferred communication method. Make sure that you get to sit down and have a real conversation with the outsourced employee to sufficiently know their language ability.

 

Team scaling capability

One objective for you to hire a testing service provider is to build a team quickly. Therefore, you need to figure out how long will it take them to fill the positions you require. Moreover, you also need to see whether they are open to scaling down the team sizes if you plan to change the testing scope.

 

2. Consider vendors that are partnered with prestigious testing institutions

When looking for the right software QA company, you might see many “dazzling” advertisements on what the vendors are capable of. But the thing is, what effectively proves the vendor’s capability is the partnership with prestigious testing institutions and the international-recognized testing certificates.

 

 

The most popular testing organization is perhaps ISTQB – a non-profit destination for software testing companies to earn their recognition. They have a professional standing in the world’s testing industry, giving certifications for the syllabi developed and reviewed by leading testing professionals.

Besides the certifications for individual testers, you should also look for vendors that have engaged in the ISTQB® Partner Program. This program shows the commitment and competency of the whole vendor in software testing only. And you can also check for what kind of testings the vendor is capable of.

 

3. Reference check with vendor’s clients, portfolios and domains

Alongside the certifications for the testing competency, another important feature that requires your attention is the reference check with other clients of the vendors. Read the reviews, testimonials and case studies to know what the vendors can do to you, then you can decide which vendor to go with.

 

 

For clients and case studies, the most direct way to know these is to ask from the vendors. They will always have a well-designed and well-documented kit to provide you with their strongest clients, showing you their skill sets, solutions and strengths. Through these documents, you can have a quick undertaking of what domain they focus on and their experience in different domains.

There are several listing sites that provide you with real testimonials for particular projects. Seeing the vendors’ work from other points of view can give you the overall picture of what each vendor can offer.

 

4. Find the vendors with a clear process

 

Testing process

A testing process comprises of different steps, from requirement analysis, test strategy, test viewpoint environment, test case/test script, test execution to test report. When choosing a software QA company, you need to make sure the vendor you’re considering has these basic steps and that they are committed to following these steps closely.

With a clear understanding of what testing process you may engage in, you will have in mind the level of compatibility between your business and the outsourced testing team.

 

 

Besides all that, you need to know the input from your side and the output from their side to know what you can get after the whole testing process. By staying result-oriented, you will have fewer difficulties when managing the testing process.

 

Communication process

Communication keeps the project running coherently and cohesively. The communication process is a vital feature that contributes to the desired output of the testing process. It’s like a bridge that can connect many steps of the testing process.

 

5. Consider rate cards and biddings from different vendors

You can always request rate cards for hiring the QA engineers from the vendors. To make the best out of this, you can ask from onshore, nearshore and offshore vendors. By doing this, you now can grasp the average price for testing in different parts of the world. This strategy can help you know the price differences among regions and the amount of money you can save when outsourcing.

Through detailed rate cards and biddings, you will know that with a certain price range, what the vendors can offer you, so that you can narrow down the potential service providers for your testing projects.

 

6. Request for a small pilot

Perhaps the most practical strategy for software QA outsourcing is to request a small pilot. With this, you can gain a clear perspective of:

• The practical understanding of how the project goes when outsourcing to a software QA company, including the challenges, the working method and the working process.
• The overall sense of compatibility. This is not necessarily limited to the technical aspects. Indeed, it should focus on the communicative traits, the cultural norms and the integration between teams. Any difficulties can be seen and therefore addressed right away.
• The costs for that small trial to be put in place, hence the overall cost for the whole testing process can be roughly calculated. The outcome of the pilot project will be live evidence of how the team will work in the future. How they comply with the project’s requirements, how well the team members perform, etc. will come clear.

 

 

7. In conclusion

Choosing the right software QA company for a strategic and successful testing project has never been easy. In fact, many companies, no matter big or small, have admitted having many difficulties choosing a suitable vendor for QA operations.

To answer this vexed question, it all came down to the matter of understanding your needs and the testing market, including both the technical and non-tech matters.

 

8. Lotus QA – Top destination for Software QA company

At Lotus QA, these bugging questions will be addressed through a thorough checklist to help you put the pieces into one complete picture of how to choose a software QA company.

 

 

Lotus QA with one of our focuses on quality assurance can provide you with the best outsource software testing service. At Lotus QA, we can ensure you of:

• High Security: LQA not only follows stringent procedures of ISO 27000:01 for optimal security and international standardized process but also flexibly adapts to clients’ requirements
• Quality Human Resource: we ensure staff competency through strict rounds of interviews, on-job orientations, continuous learning & development for the most suitable QA staff.
• Flexibility: We provide different working models to allow clients to choose or change the plan at any time.

Contact us for more guidance on this:

• Website: https://www.lotus-qa.com/
• Tel: (+84) 24-6660-7474
• Fanpage: https://www.facebook.com/LotusQualityAssurance

For a software or a product to function smoothly, software testing is of paramount importance, but not any company is capable of having an in-house testing team due to limited resources. Instead, an outsourced software testing appears to be a viable solution. Let’s find out more about the 6 reasons why you should choose software testing outsourcing.

 

1. Cost-effectiveness

Building an in-house software testing is very costly. For example, according to Indeed, the base salary for a software testing engineer in the US is $87.5K per year, with an average cash bonus of $5000. This varies within the country, and it can even reach the point of $152,163 per year, which is a lot.

On the other hand, thanks to geographical pricing, the base salary of nearshore, offshore is 50 to 70% lower than that in the US. For instance, the average salary of a Vietnamese software testing engineer is $650, which is only $7800/year. By choosing a software testing service provider in Vietnam, your company can now reduce the testing cost by a lot.

 

 

As you can see from these statistics, there is a huge gap in the cost range between an in-house testing team and a nearshore/offshore team. With an in-house team, the employer not only has to pay a large amount of money to hire an average software testing engineer but also pays for additional compensations such as cash bonuses, healthcare, annual benefits, etc. And this does not even include the HR operation costs and costs for testing tools, which can add up to thousands of dollars. But with a nearshore/offshore team, you don’t have to worry about these costs.

 

2. Flexibility

Another reason why you should choose software testing outsourcing is the flexibility it offers, including fast team scaling and quick adaptation to project requirements.

 

Fast team scaling

Outsource software testing offers you the benefit of a fast team scaling, as you can ask for a team of 3-5 testers and hire them within just 2 weeks. Whether it is manual testers or automation testers, you can still get the team members that you want in a small amount of time. This is also applied when you want to scale down your team to match your business trajectory.

 

 

Quick adaptation to project requirements

In this ever-changing market and disruptive advances of the IT market, the case of changes in project objectives and requirements is very common, causing headaches for business leaders when they want to switch up. With this change in the test objectives, your in-house team will find it very challenging to adapt due to the demands for new technologies, the use of new tools, etc. In contrast, the outsourced test team can quickly change the personnel and replace them with those of required skills and hence, adapt to project requirements within a few days.

 

3. Faster time-to-market

Time-to-market is one of the most important factors that will impact your product’s efficiency, revenue, market shares and competitiveness. The last thing you want for your project is the delay. But with an in-house team, a delay is very likely to happen because recruiting, training and onboarding process can take up a large amount of time for your business, not to mention the testing process itself.

However, with an outsourced software testing team, the first thing that you will never have to lay hands on are the recruitment process. The vendor will provide you with the perfect candidate that can work on your project right away.

 

 

They will also be responsible for creating and accurately following a timeline that is optimized to suit your own targets and business. Certain measures will be taken to ensure that timeline, and there will be no unnecessary delays, endless searches for the right tools, etc.

 

4. Access to expertise

Software testing outsourcing companies have their own talent pools with many QA experts who have many years of experience working with different testing tools, systems, test environments. They also has what it takes to understand your domain, whether it is healthcare, finance or education to give you strategic advice.

 

 

For IT workers in general and software testers in specific, acquiring and attaining talents of high expertise level is very difficult. This is because, besides the high salary, your company has to have the reputation and additional benefits to recruit one tester with experience and skills, which requires a lot of effort and money.

But with outsourcing, the outsourcing vendor will hand the CVs that include the technology and skillsets you need directly to you, and you will have the benefit of choosing the most suitable candidates.

 

5. Focused operations

Software testing is a vital part of the software development life cycle, but it is not necessarily a core function of your business. By outsourcing software testing activities, your core business operations are now untangled of the recruitment and operational activities for the new testing departments, and you will have more time and focus on your important operations.

 

 

The testing team will be in the good hands of the vendor, who has experience in managing an outsourced testing team. All you have to do is to check regularly on the progress of the testing team and spend time on what can really create the edge of competition for your business.

 

6. Unbiased perspective

When it comes to software testing, cognitively biased perspective is a common issue, leading to biased test analysis, test cases and test execution. Put it simply, an in-house team will know the basic information of the software development process, hence knowing the potential defects coming up. Although this kind of information can help testers detect the most obvious bugs, their point of testing is now drawn to the apparent hypothesis, making them unaware of the alternatives and other defects.

 

 

This is the reason why we need an unbiased perspective from external test experts. Since the product-related information is missing, the testers can dig deep into the documents and have multifaceted perspectives towards the products. Thanks to this, there will be no bugs missing, no in-attentional blindness, no biases in test cases and test execution if handed out carefully.

 

Our final thoughts

Deciding whether you should choose an in-house or outsourced software testing team requires much consideration of many aspects. But if you are leaning towards these features, outsourcing software testing is definitely your answer:

• Cost Savings
• Flexibility in team scaling and project adaptation
• Faster time-to-market
• Large international talent pool with expertise
• Focus on core operations
• Unbiased perspective in testing

 

Software Testing Outsourcing with Lotus QA

Lotus QA with one of our focuses on quality assurance can provide you with the best outsource software testing service. At Lotus QA, we can ensure you of:

• High Security: LQA not only follows stringent procedures of ISO 27000:01 for optimal security and international standardized process but also flexibly adapts to clients’ requirements
• Quality Human Resource: we ensure staff competency through strict rounds of interviews, on-job orientations, continuous learning & development for the most suitable QA staff.
• Flexibility: We provide different working models to allow clients to choose or change the plan at any time.

 

Interested in our software testing outsourcing services? Contact Lotus QA for consultations from test experts:

• Website: https://www.lotus-qa.com/
• Tel: (+84) 24-6660-7474
• Fanpage: https://www.facebook.com/LotusQualityAssurance