LTS QA

The new year is an excellent time to reorganize and work toward your life goals. It’s that time of year when we’re reminded that, even if we didn’t achieve enough in the previous year, there’s still a lot more to do in life, and new opportunities will undoubtedly present themselves in the next 365 days.

What Lotus aims at in 2022

2022 will be a very important milestone in deciding whether we could thrive to become one of the best IT outsourcing companies in Vietnam. In this year, strategic steps will be taken to achieve this goal:

• The birth of Lotus Academy to strengthen our talent pool and human resources
• The opening of many other services in the IT industry
• The desire to scale our company to 1000 staff by the end of the year.

While the fight against the COVID-19 pandemic is not yet won, with a vaccine in sight, there is at least a faint light at the end of the tunnel—along with the hope that another train isn’t heading our way.

2021 will be the year of transition. Barring any unexpected catastrophes, individuals, businesses, and society can start to look forward to shaping their futures rather than just grinding through the present. The next normal is going to be different. It will not mean going back to the conditions that prevailed in 2019. Indeed, just as the terms “prewar” and “postwar” are commonly used to describe the 20th century, generations to come will likely discuss the pre-COVID-19 and post-COVID-19 eras.

During this hard time, Lotus stumbled upon many difficulties as we were struck with the second outburst of Covid-19 in Hanoi, resulting in most of our employees having to work from home. Despite all that, our staff has worked nonstop to ensure the highest quality possible in each and every of our delivery.

In this year of the Tiger, Lotus holds up great plans and great opportunities to thrive, making us the trusted partners of business in all over the world.

The Vietnamese digital economy will grow by 31% this year compared to the same period last year, reaching $21 billion.

This is stated in the e-Conomy SEA 2021 Report, which was released this week by Temasek, Google, and management consulting firm Bain & Company.

As a result, the Vietnamese internet economy could reach US$220 billion in Gross Merchandise Volume (GMV) by 2030, placing it second only to Indonesia.

This is encouraging in light of the shrinking online travel market. If current trends continue, Vietnam’s GMV is expected to reach $57 billion by 2025.

The Vietnamese digital economy

The report also stated that since COVID-19 was reintroduced in the first half of this year, the country has added 8 million digital consumers, with non-metro areas accounting for more than half of the total.

Notably, 99 percent of these new consumers expressed a desire to continue using online services after the pandemic, indicating a very high level of user adoption of digital services and products in our country.

Thirty percent of digital merchants believe that without digital platforms, they would not have survived the pandemic.

Digital financial services are also becoming critical enablers, with 98% of digital merchants now accepting digital payments and 72% using digital lending solutions. Many are also embracing digital tools to engage with their customers, with 72% planning to increase their use of digital marketing tools over the next five years.

Vietnam as an innovation hub

According to the report, Vietnam remains an appealing innovation hub as global capital continues to pour in.

Investments and deals reached a record high of $1.37 billion in the first half of 2021, surpassing full-year investments in recent years, fueled by investment interest in digital start-ups in the fields of e-commerce, fintech, healthtech, and edtech.

In terms of Southeast Asia, the report states that the region is on track to become a digital economy with a GMV of US$1 trillion by 2030.

More than 440 million internet users, including 350 million digital consumers in the region, are the primary drivers of this.

Southeast Asia has added 60 million new digital consumers since the outbreak began, with 20 million joining in the first half of this year.

Southeast Asian digital consumers have increased their spending on online services as a result of the COVID-19 pandemic.

As a result, Southeast Asia’s GMV is expected to reach $174 billion by the end of the year, rising to $360 billion by 2025, exceeding the previous estimate of $300 billion.

According to Statista, the IT outsourcing industry is growing at a compound annual growth rate (CAGR) of 8.93% and will be worth a market volume of $551,956.3 million by 2026.

The IT Outsourcing market in 2022 faces new challenges including competition for talent, tech layoffs, and the global economic recession. With that context, the needs of businesses when using IT outsourcing have also changed, they are looking for more than just a cost-reduction solution.

According to Deloitte’s Global Outsourcing Survey 2022, organizations are turning to outsource to fill human resources and technical gaps, drive value, and provide end-to-end solutions. This article will analyze and update the latest forms and trends of IT Outsourcing, and how businesses can get the most benefits when deciding to outsource their IT projects/ departments.

Let’s take a look at how the IT Outsourcing industry will be in the phase of 2022 – 2025 in this article.

Overview and Forecast for IT Outsourcing industry 2022 – 2025

1. Growth of the IT Outsourcing industry

As technology becomes more vital for an enterprise to obtain a competitive edge among many other companies, more and more businesses are implementing digital transformation, resulting in the fast growth of IT Outsourcing industry in general.

In 2021, the revenue in the segment IT Outsourcing is reported to reach $359,832 million, which is a huge number for such an economically challenging year. In general, the IT Outsourcing market is expected to register a CAGR of 4.5% during the forecast period (2021 – 2026).

 

Despite, or perhaps because of the COVID-19 pandemic, the percentage of the budget IT departments spend on outsourcing will continue to rise by about 8 – 9%, based on the previous number of 2019 and 2020. Any threats and challenges of such hard time caused by the pandemic, IT Outsourcing shows great potential as it can harness the trends of digitalization and help businesses in terms of business growth, customer experience and competitive disruption.

If you want to join the fast-growing IT Outsourcing market but don’t know where to start, check out our IT Outsourcing Ultimate Guide: Definition, Types & Models, And Trends To Look Out for in 2023 to have a winning outsourcing strategy.

2. Frequently outsourced functions

According to a study from Mordor Intelligence, it is suggested that Application Development and Maintenance have become the most frequently outsourced functions amidst the partial IT outsourcing trends.

For application development, which is the most frequently outsourced function, 37% of organizations that outsource this function are planning to increase the amount of work they outsource. Application development continues to take larger parts of the IT budget, and many IT organizations are looking to optimize internal staffing through the selective use of outside development firms.

Maintenance ranks the second most frequently outsourced IT functions, as many businesses now need the most updated technology and flawless operations on their application. As a result, maintenance comes in and brings about many benefits such as Bug Fixation, Capability Enhancement, Performance Improvement, Scalability and security.

 

3. Sectors to outsource to most

BFSI (Banking, financial services and insurance) is the sector that accounts for the largest market share of the IT Outsourcing industry.

As modern customers are now more demanding in how the services are delivered to them, businesses in the BFSI sector have come to technological applications for a more personalized and streamlined customer experience.

Moreover, the implementation of technology in customer experience not only provides top-notch customer service but also gives the businesses the tool to harness and mine the data from their customers, bringing about the great potential for business growth.

Other sectors that make the list is Healthcare, Shipping & Transportation, Retail & Manufacturing.

 

4. What countries to outsource the most

As the pandemic accelerated global businesses, companies are making every effort to implement digitalization into their operations. Among the developed countries, the US, which has a mature economy, is leading in the number of outsourced services in the world, with 68% of companies delegating their services.

 

Ranks second in this is the UK, with 48% of companies are outsourcing offshore with talent shortage as the main factor.

Since the cost to hire a competent IT worker in these developed countries is very high, the need to come to cheaper countries is higher, hence the majority of countries that outsource the most lie in the developed countries. Another country to make to list is Japan, with 43% of companies outsourcing their services.

 

5. Global IT outsourcing destinations

India and China are leading the outsourcing bandwagon, followed by Indonesia, Malaysia, Belarus, the Philippines and Vietnam due to their cheap labor and operating costs. Especially in Vietnam, IT Outsourcing in Vietnam has emerged with $11.0B in revenue (according to a report by the Vietnam Software and IT Services Association). Vietnam also ranked 9th in Tholon’s Top 50 Digital Nations. The total ICT export is reported to be $91.5B, bringing $3.5B of software export turnover. This number is predicted to grow more in 2022.

While these destinations will continue to grow sustainably, Eastern and Western Europe have emerged as credible outsourcing destinations in recent years. A few other Eastern European countries are fast-growing destinations for offshore IT solutions due to advanced technology and robust infrastructure.

Also read: Top 8 IT outsourcing countries

Upcoming trends of the IT Outsourcing market

1. Remote work continues

Although the pandemic is receding, there’s little sign of working practices returning to pre-COVID ‘normal.’ And while it’s here to stay, remote working might not continue in the same way.

In the UK, for example, 36% of employees did some work at home in 2020 – up 9% in 2019. In the US, where only 7% of employees could regularly work from home before the pandemic, 36% said they did some telework because of it.

 

 

It’s impossible to say definitively what the coming year will hold, but the steps organizations are taking give us an idea of what’s to come. Several high-profile organizations have enthusiastically embraced remote working, and like it so much they’re making it the default setting.

• US insurer Nationwide has announced plans to reduce its 20 offices to four
• In 2020, Shopify announced that it is a ‘digital by default company’ and that most of its staff will permanently work remotely
• Dropbox is becoming a virtual-first company, with remote work being the default
• LinkedIn will allow people to choose full-time remote work or a hybrid option

 

2. South-east Asia as the top destination for IT outsourcing

As most of the top destinations for IT Outsourcing in the world such as Indonesia, Malaysia, the Philippines and Vietnam are in Southeast Asia, this region will be the

To demonstrate just how attractive these markets are, the 2017 A.T. Kearney Global Services Location Index ranked the Philippines, Indonesia, and Vietnam in the top ten for outsourcing in the business environment, financial attractiveness, people skills, and availability of workforce.

 

3. Positions to be outsourced

Overall, software development will be of higher demand, with Back End developers, Front End developers, Full Stack Developers, Mobile Developers, QA Testers and UX/UI Developers being the most sought-after. However, the key technologies needed will be in Cloud computing, Blockchain, and Cybersecurity.

• Cloud computing: In 2018 alone, companies invested approximately $ 175.8 billion in cloud computing infrastructure and services worldwide, more and more jobs in Cloud technology will be in demand.
• Blockchain: This technology has been around for years, but it was Bitcoin that brought the idea to mainstream attention when this cryptocurrency became the first to use the blockchain as its underlying platform.
• Cybersecurity: Hacking, cyberattacks and data breaches are now commonplace in today’s digital world. In fact, The number of connected IoT devices has increased by 9%, reaching a total of 12.3 billion worldwide.

 

 

With the ever-changing market as of today, the IT Outsourcing industry has many to offer with an unprecedented growth rate and potential. As technology is the core of our enhancements, IT Outsourcing is sure to boom in the future. If you want to hear more about this industry and figure out how your business can harness the potential of tech through outsourcing, please contact Lotus QA for further information.

3. A shift from a single vendor to an ecosystem of third-party relationships.

Instead of accessing limited technology, and talent pool when working with only one vendor, stakeholders tend to cooperate with a slew of IT outsourcing providers to be less dependent on one vendor and better risk mitigation.

4. Outsourcing has been overshadowed by the prioritization of new technological advances.

Based on a recent McKinsey report on technology transformations, just 10 percent of respondents identified cost reduction as a priority. Meanwhile, 38% prioritize innovating technology to make it a competitive advantage.

The shift to prioritizing value over cost efficiencies from third-party services has accelerated the evolution toward a highly outsourced IT environment.

Explore tech trends with latest statistics to leverage the advancement in dynamic technology landscape.

Lotus QA has the expertise and experience with IT services in many domains such as retail, food and beverage, healthcare, etc., making us one trustworthy and professional service provider for businesses wanting to implement IT outsourcing. When working with us, you will get access to:

• High Security: LQA not only follows stringent procedures of ISO 27000:01 for optimal security and international standardized process but also flexibly adapts to clients’ requirements
• Quality Human Resource: we ensure staff competency through strict rounds of interviews, on-job orientations, and continuous learning & development for the most suitable QA staff.
• Flexibility: We provide different working models to allow clients to choose or change the plan at any time.

Contact us for more support with automation testing services:

• Website: https://www.lotus-qa.com/
• Tel: (+84) 24-6660-7474
• Fanpage: https://www.facebook.com/LotusQualityAssurance

A successful software QA outsourcing project requires not only a thorough understanding of your objectives but also in-depth knowledge of the testing market around the world. In this article, let’s find out more about the top countries for software quality assurance services to choose the most suitable destination for your outsourced test center.

 

A Quick Review of Top Countries for Software quality assurance services

To make a favorable destination for outsourcing software quality assurance services, it takes the compilation of many features, including the average salary, Education in IT, Policies for foreign clients, the current number of QA engineers and technical skills. Take a look at this simplified table to gain an overview of the countries with the top software quality assurance services.

 

	Average yearly salary	Number of annual IT graduates	Focused segments of software testing
India	$4,334	1,500,000 (engineering and technology)	AI for automation Automation testing End-to-end testing Cloud Testing
Vietnam	$7,631	50,000	Application testing Automation testing Manual testing API testing Full Cycle testing
The U.S.	$75,242	2,170,000	Application testing Cloud testing IoT testing Security testing DevOps testing AI testing
Ukraine	$8,000	130,000	Full Cycle testing API testing Agile testing Automation testing Game testing
Poland	$17,148	98,250	Manual Test Design and Execution Automated Testing Test Automation Framework Design Functional Testing Load & Performance Testing End-to-End Software Testing API Testing
The Philippines	$8,724	171,960	Application testing Automation testing Manual testing

 

1. India

Currently, India reigns as the most renowned destination for software testing outsourcing in particular. The deciding factor making India the top software quality assurance services country is the reasonable costs for hiring a software tester. With a large pool of low-cost software test engineers, India offers the lowest price for testing services.

In terms of technology, test engineers from India tend to go for the latest and upcoming technical features. In fact, TopCoder has rated India as the 10th most advanced country in terms of Programming skill rankings across the popular outsourcing locations.

 

Software quality assurance services in India

According to research from Deloitte, in terms of governmental policies, India also favors foreign investors, especially in the technology sector. Moreover, the longtime experience in delivering IT services and the undeniable reputation of India in the global IT market have led the government to offer incentives in the best way they can. Besides the policies for the growth of technology in general, India has always boosted education in technology with multiple incentives and many more technology institutions. Such supports from the government has granted India the opportunity to thrive with the largest talent pool.

Also read: Essential QA Metrics to Navigate Software Success

2. Vietnam

Vietnam is the “rising star” in the global software quality assurance services market. Although Vietnam has only gained its reputation recently, the country turns out to be a small but vibrant destination for top-quality software testing services. Every year, there are about 50,000 tech junior graduates from technology institutes, providing an abundant source for Vietnam’s talent pool. About 20% of these graduates will work in the software testing industry.

 

 

What’s so special about the testing services from Vietnamese vendors is the high-quality human resources. According to the A.T. Kearney GSLI, from the early education on Information Technology to the resource availability and financial attractiveness, Vietnam always works towards to best quality in our IT workforce. In this chart, Vietnam ranks alongside India and The Philippines – two popular IT Outsourcing countries. Plus, Tholons Global Innovation COUNTRY INDEX – 2020 ranked Vietnam in the 9th place for talent, skill and quality, proving the country’s capability to ensure high-quality testing services and catch up with the latest testing trends.

The workforce for software testing in Vietnam is well-trained of the required skills in QA processes. For example, the automation testers in Vietnam will sure know the automation tools and frameworks such as Selenium, Appium, Cypress, Ranorex, Eggplant, Katalon, etc.

In terms of government policies, there have been some decisions and laws to protect intellectual property development and cybersecurity, all of which are of great benefit to businesses planning to outsource their software quality assurance services in Vietnam.

Read more: Why you should choose Vietnam as your IT Outsourcing destination

 

3. The U.S.

Despite the rising positions of many other test hubs in the world, the U.S. remains a trustworthy destination for outsourcing testing services. Among tech nations, the U.S. has always been one of the leading places for the most ground-breaking technologies. The application of the latest technologies in the U.S. is the most advanced. Unconsciously, the work quality in the U.S is the standard for every other country to follow as this country has a high level of professionalism.

 

When working with software testing vendors from the U.S., the obvious benefit for you is the language. Since the U.S. has a wide variety of cultures, it is very easy for you to get people with the same cultural background as yours.

Also, America is the home to many famous software testing outsourcing companies in the world, namely Mindful QA, ScienceSoft, QA Mentor, etc. These companies have already made their names in the global testing market, and are trusted destinations for business from all around the world.

 

4. Ukraine

Information Technology is one of the key strategic industries in Ukraine. The value of Ukrainian software outsourcing exceeded $5B in 2020. Also, Ukraine was named the “Offshoring Destination of the Year” by Global Sourcing Association (GSA) in 2017 and ranks 20th the GSLI.

 

According to a popular vendor in Ukraine, the country has more than 1,600 IT service providers, and about 90% of them offer testing services. What’s more, 24% of IT specialists in Ukraine are QA/testers, and 19% of them have 7+ years of experience. There are a little over 48,000 QA experts, and around 16,000 ICT graduates enter the market annually.

The country organizes a wide range of QA conferences such as BAQ Conference, QA Fest, Security Testing Marathon, IT Weekend Lviv: Software Testing & Big Data, etc.

 

5. Poland

The country’s IT services market reached $4.6B in 2019. Around 32% of Polish IT experts work for IT outsourcing (others are working for BPO and GBS companies). Around 29,000 QA professionals are involved in the IT sector in Poland. There are also 500+ IT companies that offer outsourced software testing services.

 

 

Moreover, Poland was ranked 15th in Tholons’ Top 100 Outsourcing Destinations. Poland was also listed 16th in the world for English skills in the EF English Proficiency Index.

 

6. The Philippines

The Philippines is one of the biggest names for IT Outsourcing and software quality assurance services in Southeast Asia. The BPO and outsourcing industry, in general, has been in The Philippines since the mid-1990s, making this country a favorable and professional environment for IT outsourcing operations.

 

 

Besides the fairly reasonable price for the high-quality work, The Philippines can also provide you with the following:

• Effective communication as English is one of the national languages in the country. Almost every tech engineer in The Philippines can speak fluent English. This also leads to cultural fit and compatibility with western countries, bridging the gap in the communication process.
• Famous IT Outsourcing destination with favorable investment policies. Since The Philippines has been in the market longer than any Southeast Asia country, it has long developed a friendly environment for foreign companies to cooperate with domestic IT service providers.
• At present, Outsourcing companies in the Philippines employ more than 2 million people. Therefore, you will have access to a very large talent pool.

 

 

Consult IT outsourcing Strategy with Lotus QA

Lotus QA has the expertise and experience with testing services in many domains such as retail, food and beverage, healthcare, etc., making us one trustworthy and professional service provider for businesses wanting to implement testing. When working with us, you will get access to:

• High Security: LQA not only follows stringent procedures of ISO 27000:01 for optimal security and international standardized process but also flexibly adapts to clients’ requirements
• Quality Human Resource: we ensure staff competency through strict rounds of interviews, on-job orientations, continuous learning & development for the most suitable QA staff.
• Flexibility: We provide different working models to allow clients to choose or change the plan at any time.

Contact us for more support with testing services:

• Website: https://www.lotus-qa.com/
• Tel: (+84) 24-6660-7474
• Fanpage: https://www.facebook.com/LotusQualityAssurance

Founded on October the 18th, 2016, Lotus Group sets the vision for becoming one of the top IT service providers working with domestic and international clients. Throughout the last five years, Lotus Group has always pursued the mission of elevating and connecting Vietnamese IT engineers to international clients, hence contributing to affirming Vietnam’s position on the world’s technology map.

Our journey started with the foundation of Lotus Quality Assurance, the first independent quality assurance company in Vietnam. Developed by the most talented and experienced QA engineers, Lotus QA has always been one of the key services, making Lotus’ name and position stronger in Vietnam’s IT market.

 

 

Aiming at providing a comprehensive service offering system, Lotus stepped up the game as our BOD expanded the service coverage with Lotus Technology Services in 2017 to bring more value and high-quality work to our customers. With Lotus TS, we specialize in providing data labeling, data annotation and software development outsourcing services.

As we saw the great potential in partnering with Japanese clients, Lotus Group established the Lotus Japan office in October 2020 with the desire to support our clients more quickly despite facing many difficulties amid the Covid-19 pandemic.

Motivated by the desire of bringing Vietnamese IT engineers to the global market, our Board of Directors has been working tirelessly to expand our reach and our resources. The plan for future establishments in major markets including Korea, the US, Singapore has been conceived and is soon to be carried out in the years coming. Lotus Group sets the target of becoming a global IT firm with 1000 headcounts.

 

 

After 5 years of hard work and continuous efforts, Lotus Group has gained many important achievements, affirming our high-quality and top-notch services.

During the past 5 years, Lotus Group has always been a reliable partner with two leading software testing units in Korea and Japan. Simultaneously, Lotus is also an active member of two leading technology associations in Vietnam, namely VINASA and VNITO.

In 2021, Lotus Group was officially recognized as a Silver partner of ISTQB, the most prestigious global software testing certification organization. This certification once again affirms the high-standard quality in our testing services, marking the first milestone in the development of Lotus’s Global Partner. Also in 2021, Lotus was honored to receive the Sao Khue Award of Top AI Data Annotation service providers in Vietnam and was awarded the title of top IT services in Vietnam by Clutch – the world’s leading B2B business listing website.

Our five years of operation are five years of continuous hard work to bring the best quality products and services to our customers. So far, Lotus Group has worked with 221 projects of all sizes, partnered with more than 70 clients from different markets. 94% of our clients are satisfied with the service quality from Lotus. The two important indicators contributing to such high satisfaction score are the 98% accuracy rate for annotation projects and the 0.02% leakage rate for software testing projects.

 

 

Starting the journey in 2016 with only 12 members, Lotus Group now has 236 employees and still growing in personnel scale with an average growth rate of 45% per year.

The growth in the number of staff not only strengthens Lotus’ prestige and reputation but also contributes to bringing more development opportunities for humans of Lotus.

Alongside the growth in quantity is the growth in quality. In addition to the development of IT-specialized professional skills, we also emphasize the importance of language proficiency. As our biggest clients come from international markets, 85% of our employees can communicate in English, 25% are fluent in Japanese and 5% are fluent in Korean. As we keep the communication effective, we can therefore bring our services to more markets.

The staff at Lotus also constantly strives for improvements by pursuing international professional certifications. As of October 2021, 52% of Testers at Lotus have ISTQB certificate, 10% have ISTQB Advanced certificate, 36% of staff have Scrum Master certificate, 10% of the management team have achieved No.1 international project management PMP.

Lotus always listens to the opinions and contributions of employees and constantly improves to create a desirable working environment. For the company to develop, we connect our staff and form a strong sense of solidarity. The company has successfully organized many Team Building programs, YEP, monthly events and many other extracurricular programs. It can be said that Lotus has been gradually improving in all aspects of organizational structure, quality, personnel and environment.

PV member: 1 word about Lotus

However, there is no bed of roses. To be able to achieve these results, Lotus has also gone through many ups and downs, hardships and challenges. Under the leadership of our BOD, Lotus has constantly overcome difficulties.

On the occasion of Lotus’ 5th birthday, each member of the company has different thoughts and feelings, but they all share the same purpose for strong development in the future.

Going through the first 5-year journey, despite many ups and downs, Lotus is proud to always maintain the spirit of a fighter, always ready to face new challenges. Our journey ahead is sure to be full of difficulties, but Lotus Group believes that with the youth, perseverance and solidarity of all members, all difficulties and challenges will make us more mature and stronger, earning us the title of Amazing Lotus.

At Lotus Quality Assurance, we provide high-quality end-to-end IT services such as software testing, development and quality assurance, and AI data processing. We are passionate about bringing young, talented, and skillful Vietnamese to the Global market by helping clients to improve product quality.

 

Positioned as an independent QA firm, we commit to providing transparent, trusted, and valuable quality reports. We focus on our client’s business goals, and we commit to bringing value by helping our client meet their quality needs at the lowest cost.

 

In our journey of providing the top quality testing service to our clients, we have built a comprehensive working process in compliance with the global standard. For any client that requests customization in how we work, we also support them to find the most effective process.

 

 

With that in mind, we are thrilled to announce that we are highlighted on Clutch as one of Vietnam’s top software testing companies for 2021. For further context, Clutch is a B2B ratings and reviews firm in the heart of Washington, DC, that connects businesses with the best-fit agencies or consultants they need to tackle their next big business challenge. Each month, over half a million buyers and sellers of services use the Clutch platform, and the user base is growing over 50% a year.

 

Every year, Clutch honors the highest-performing B2B companies across industries. The top companies exhibit deep knowledge in their field and a solid commitment to high-quality customer service. We work hard to deliver the absolute best products and working experience to our clients, and we’re thrilled that this hard work has paid off.

 

We are very appreciative of our clients for the continued trust and belief they’ve accorded to us. Their reviews on our Clutch profile prove that we have what it takes to provide top-tier software testing services. Below is a quote from one of the reviews we received.

 

“I can’t think of anything at the moment Lotus Quality Assurance could improve. They’re great people that provide superior service. “ – CTO, Advantages Digital Learning Solutions.

 

Do you have a project in mind? We are your choice for software testing and quality assurance vendor. Contact us today!

 

5 years of remarkable development are 5 years of hard work, and hard work pays off. Through the journey since 2016, Lotus Group and the employees have been working tirelessly to make our name stand out among the IT service providers in the world.

Our top-notch services have been recognized in both domestic and global markets, making our brand closer to international clients. With strategic development plans in the years coming, Lotus Group hopes to bring more significant achievements.

The foundation of LQA was set in 2016 when the market of Quality Assurance, in general, was still in the early stages. With the opportunity of a new and very promising field of the IT market, LQA strived as the first Vietnamese Quality Assurance Company.

With this advantage, LQA continues the journey of becoming a well-trusted Technology Solution Provider. Throughout our 5-year development and 162 projects, LQA has proven its competency and our dedication to the clients’ experience.

We are dedicated to constantly improving our competencies through achievements and certificates in multiple fields. With solid figures proving our experience, you are well-assured of high-quality services and products.

With 5 years of experience and dedication to a dynamic and developing community of Technology Solution providers, LQA has partnered with multiple companies and joined many organizations.

In terms of Process, LQA not only follows stringent procedures of ISO 27000:01 for optimal security and international standardized process but also flexibly adapts to clients’ requirements.

In terms of People: In LQA, we ensure staff competency through strict rounds of interviews, on-job orientations, continuous learning & development. Theoretical knowledge and practical implementations are combined throughout our process.

In terms of Technology: With leading-edge technologies and hands-on experience, LQA adapts to the ever-evolving pace of the market, enhancing the productivity and quality of our services for our clients.

We have different career paths for each position of Business Analysis, Developer, Tester or Project Manager, etc. to develop not only technical skills but also tactical skills.

Contact us:

• Website: https://www.lotus-qa.com/
• Tel: (+84) 24-6660-7474
• Fanpage: https://www.facebook.com/LotusQualityAssurance

On October 18th, 2021, Lotus QA once again celebrates its 5th anniversary, marking a milestone in the journey of providing top-notch IT services to the world.

With the firm foundation we had built in the past 5 years, from a company focusing on Quality Assurance and AI Data processing, Lotus QA has now broadened our horizons with new services in the Software Development field. This expansion brought excitement, alongside many challenges, creating motivation for us to strive for perfection.

 

The remarkable expansion

As Lotus QA takes pride in the top-notch services we provide to the international market, especially with the quality assurance and AI data processing services. In 2021, our Board of Directors decided to promote activities in the most demanding market – Japan. We’ve been in business with Japanese companies before, and now we want to focus our resources to fully tap the potential of this market.

Therefore, on April the 3rd, 2020, we founded the LJP office which is located in Yamashitacho, Naka Ward, Yokohama, Kanagawa 231-0023, Japan. This foundation has laid the foundation for many of our services to reach more customers in Japan, especially the Software Development services.

Besides this overseas expansion, Lotus QA has remarkably achieved another milestone back in Vietnam. Thanks to the improvements and developments in many aspects of managing and forming a business, Lotus QA is becoming the number one destination for young and enthusiastic IT workers. In Lotus QA, the BOD and team leaders want to create a dynamic, proactive and professional working environment for their employees. From a minor IT company in Hanoi, Lotus QA now has over 248 employees, raised by 20% compared to last year’s number.

 

International recognition

In an attempt to stand out in hundreds of IT service providers in the world, Lotus QA is trying to bring our best service offerings to as many clients as possible, beckoning those in need of high-quality work to come to us. With hard work and continuous improvements, Lotus QA has been recognized in the international market.

In September 2021, Lotus QA was honored to receive the title of Top IT firm in Vietnam. This title is the “Trophy” for what we’ve achieved throughout the last five years, and it also sets many more challenges for us to overcome to live up to the expectations.

 

The challenges to overcome

Despite the Covid 19 pandemic, we have successfully established our first subsidiary in Japan – Lotus Japan (LJP). Choosing the land of the rising sun as our next destination, we aim to deepen our understanding of international clients; while also learning from the strict quality regulations.

Other than amplifying our international presence, LQA also decided to spend more effort on the domestic market. So far, we have worked with leading clients in Vietnam from several fields: telecommunications, F&B, and insurance, etc.

We are trying hard to win in our home country, to be the number one QA firm in Vietnam.

To emphasize our goal, our CEO, Ms. Phung Thanh Xuan indicated: “As we are heading towards the new normal, the time could be the hardest for everyone. However, we are all in this together. We strive to become a world-class Quality Assurance Firm”.

Let’s celebrate this fascinating moment with Lotus Group in the upcoming events to be revealed.

 

Founded in 2016, Lotus Quality Assurance has been providing high-quality end-to-end IT services including Software Testing Service, Software Development, and AI Data Processing. Our cutting-edge technologies and experience in the industry ensure top-tier services to enhance business productivity throughout the years. 

Today, we are proud and excited to announce our most significant achievement with all of you! Clutch’s 2021 research says that Lotus Quality Assurance is one of Vietnam’s top software testing companies in Vietnam. Here’s what our CEO had to say: 

 

 

If you didn’t know Clutch, it is a B2B ratings and reviews platform based in Washington, DC. They evaluate technology service and solutions companies based on the quality of work, thought leadership, and client reviews. Throughout the year, Clutch highlights its highest-ranking firms across industries and locations. The Clutch Leader Awards recognize companies’ commitment to building their expertise, providing stellar customer service, and producing high-quality results for clients.

 

Receiving this award is no small feat, so we’re incredibly proud that Clutch has recognized our merit and top-tier work. With this said, we extend our gratitude to the whole team at Clutch for this opportunity in allowing us to reach a wider audience. Of course, we also thank our amazing clients for taking the time to leave us reviews on our Clutch profile. Thank you for choosing and trusting our team in handling your business needs.

Are you interested in working with us? Drop us a message, and let us know how we can help!