LTS QA

Understanding your strengths, vulnerabilities, and where your team should allocate time is crucial in the realm of cybersecurity. However, determining these factors and prioritizing tasks can be challenging. So, conducting penetration testing is a highly effective approach to gaining clarity.

Penetration testing is a solid basis for any security team. It excels at pinpointing what to focus on and proposing initiatives for your team’s future endeavors. So, what exactly is pen testing, and why is it so important? The following article will provide further insights.

What is Penetration Testing?

A penetration test (or pentest), is a sanctioned simulation of an attack carried out on a computer system to assess its security. Penetration testers employ identical tools, methods, and procedures as actual attackers to discover and illustrate the detrimental effects of system vulnerabilities.

These tests typically simulate diverse attack types that pose potential risks to a business. They evaluate the system’s ability to resist attacks from authorized and unauthorized sources, as well as various system roles. With appropriate parameters, a pen test can delve into any system facet.

Why is Penetration Testing Important?

A penetration test holds a strong significance in ensuring network security. This testing methodology enables businesses to accomplish the following objectives:

• Uncover security vulnerabilities preemptively, beating hackers to the punch.
• Identify gaps in information security compliance.
• Assess the response time of the information security team, gauging how quickly  to detect breaches and minimize the impact.
• Understand the potential real-world consequences of a data breach or cyber attack.
• Obtain actionable guidance for remediation purposes.

Penetration testing empowers security experts to methodically assess the security of multi-tier network architectures, custom applications, web services, and other IT components.

Penatration testing services and tools provide swift visibility into high-risk areas, letting businesses build security budgeting.

Comprehensive testing of an organization’s entire IT system, a web app or a mobile app is crucial for safeguarding critical data from cyber hackers and enhancing the IT department’s responsiveness during potential attacks.

5 Phases of Penetration Testing

Penetration testers replicate the tactics employed by determined adversaries. At LQA, we adhere to a comprehensive plan that encompasses the following penetration testing process:

Phase 1 – Estimation

In the first pen testing process, we need to understand the exact number of items in scope, such as

• HTTP requests in web application and API,
• screens & main functions in Android / iOS application,
• server and network devices,
• IP addresses in systems.

Then, we build a plan based on the function severity. The ranking on a scale of A to S will be used as a criterion for customers to select items to test from the estimate list.

Phase 2 – Preparation

In this phase, we need to prepare some things before testing, including:

• Web application information: Site name, host, system, cloud services, penetration testing type (remote, onsite), period time, environment testing.
• Access restriction: Restricting access with IP address, basic authentication, we also need some special configured access settings.
• Account information: Multiple permission settings, multiple accounts (username and password).
• Various process: Assessment of functions associated with various processes and external systems.
• Validation: Confirm other important information before testing.

Phase 3 – Penetration testing

In this phase, LQA’s testing team will:

• Schedule penetration testing
• Implement manual and automated testing
• Analyze and evaluate detected vulnerability
• Analyze and evaluate the case of threats and impacts when the vulnerability is exploited

Phase 4 – Report

In the report phase, we will:

• Send daily quick report for high-risk vulnerability detected.
• Write a summary and technical report, then deliver the final report.

Phase 5 – Re-testing

In the last phase, LQA’s testing team will re-test the vulnerabilities after remediating programs.

After completing a successful pen-test, an ethical hacker collaborates with the target organization’s information security team to share their findings.

Typically, these findings are categorized with severity ratings, enabling the prioritization of remediation efforts. Issues with the highest ratings are addressed first to ensure effective resolution.

A business uses these findings as a foundation for conducting additional investigations, assessments, and remediation to enhance its security posture.

At this stage, decision-makers and stakeholders become actively involved, and the IT or security team establishes deadlines to ensure prompt resolution of all identified security issues.

Pen Testing Approaches

Penetration testing includes a trio of primary approaches, each equipping pen testers with specific levels of information required to execute their attacks effectively.

• White box testing: In white box testing, the customer furnishes comprehensive system information, including accounts at various access levels. This ensures that the testing expert can band encompass system’s functionalities.
• Black box testing: Black box penetration testing is a form of behavioral and functional testing in which testers are intentionally kept unaware of the system’s inner workings. Organizations commonly engage ethical hackers for black box testing, as it simulates real-world attacks and provides insights into the system’s vulnerabilities.
• Gray box testing: Gray box testing combines white box and black box testing techniques. Testers are granted limited knowledge of the system, including low-level credentials, logical flow charts, and network maps. The primary objective of gray box testing is to identify potential code and functionality issues in the system.

>> Read more:

Best software testing methods to ensure top-quality applications

What Should Good Penetration Testing Include?

To ensure a robust the pen test engagement, business should conduct a thorough assessment of an organization’s attack surface.

This assessment aims to identify all conceivable entry points into the network, encompassing unsecured ports, unpatched vulnerabilities, misconfigured systems, and weak passwords.

By addressing these critical aspects, organizations can fortify their defenses against potential security breaches.

After the identification of potential entry points, the penetration tester proceeds to exploit them to gain network access. Once inside, pentesters meticulously examine the network for sensitive information, including customer data, financial records, and proprietary company secrets.

Furthermore, the tester endeavors to escalate privileges to obtain complete control over the network.

How Often Should Pen Tests Be Performed?

The frequency of conducting penetration testing varies based on several factors, yet most security experts advise performing it at least annually. This regular assessment aids in the detection of emerging vulnerabilities, including zero-day threats, ensuring proactive mitigation measures can be promptly implemented.

When planning the schedule for penetration testing, organizations should focus on the following key considerations:

• Cyber-attack risks: Organizations with increased exposure to potential financial and reputational damage, should prioritize regular security testing to proactively prevent cyber-attacks.
• Budget: The frequency of pen testing should align with the available budget and its flexibility. Larger companies may have the resources to conduct annual tests, while smaller businesses might opt for biennial assessments due to budget constraints.
• Regulatory requirements: Certain industries, such as banking and healthcare, have specific regulations mandating regular penetration testing. Compliance with these regulations should guide the frequency and timing of security assessments in those organizations.

Apart from regular scheduled penetration testing, organizations should also consider conducting security tests in response to the following aspects:

• Incorporating new network infrastructure or appliances into the network.
• Implementing upgrades to existing applications and equipment.
• Installing security patches.
• Establishing new office locations.
• Modifying end-user policies.

What are The Best Penetration Testing Tools?

Penetration testers employ a diverse range of tools to execute reconnaissance, identify vulnerabilities, and streamline essential aspects of the penetration testing process. Here are several widely used tools:

• Specialized operating systems: Penetration testers rely on specialized operating systems tailored to penetration testing and ethical hacking. 

Among these, Kali Linux stands out as the preferred choice. This open-source Linux distribution comes equipped with an array of built-in pen testing tools, including Nmap, Wireshark, and Metasploit.

• Credential-cracking tools: In the pursuit of uncovering passwords, penetration testers leverage credential-cracking tools. These software applications employ various techniques such as encryption-breaking or launching brute-force attacks.

By using bots or scripts, these tools systematically generate and test potential passwords until a successful match is found. Prominent examples encompass Medusa, Hydra, Hashcat, and John the Ripper.

• Port scanners: These tools enable pen testers to remotely examine devices for open and accessible ports, which can serve as potential entry points into a network. While Nmap remains the most popular port scanner, other commonly used options include Masscan and ZMap.
• Vulnerability scanners: These scanning tools are designed to identify known vulnerabilities in systems, enabling pen testers to swiftly pinpoint potential weaknesses and entryways into a target. Notable examples of vulnerability scanners include Nessus, Core Impact, and Netsparker.

Web vulnerability scanners include a specialized category of tools within the broader realm of vulnerability scanning. These scanners specifically evaluate web applications and websites to identify potential vulnerabilities. Notable examples in this domain include Burp Suite and OWASP’s Zed Attack Proxy (ZAP).

• Packet analyzers: Also referred to as packet sniffers, empower penetration testers to analyze network traffic by capturing and examining individual packets.

These tools provide insights into the origin, destination, and, in some cases, content of transmitted data. Prominent packet analyzers include Wireshark and tcpdump, widely recognized for their effectiveness in this domain.

• Metasploit: On the other hand, serves as a comprehensive penetration testing framework encompassing a multitude of functionalities. Its most significant attribute lies in its ability to automate cyber attacks.

Equipped with a comprehensive library of prewritten exploit codes and payloads, Metasploit empowers penetration testers to select an exploit, assign a payload to deliver to the target system, and delegate the remaining tasks to the framework itself.

Penetration Testing Case Study

Below are two outstanding LQA’s penetration testing case studies you can refer to:

SaaS penetration testing

Overview

The product is a SaaS service software system that uses the Microsoft Azure cloud based on business management.

Its features aim at the user experience and business development system for small and medium enterprises.

Project information

• Country: USA
• Domain: ERP
• Framework: .NET, Vue
• Tools Involved: Burp Suite Professional

What we did

Our objective was to assess the security of the web applications by conducting a thorough penetration test aligned with the OWASP Top 10. This helped us identify and mitigate vulnerabilities to enhance the security posture.

Findings

• Privilege Escalation
• Account Takeover
• Stored XSS
• File Upload Vulnerabilities
• Information Leakage

Achievements

We found 12 vulnerabilities, fixed 100% of severe issues, and did 1400 APIs tested.

Dental clinic management system penetration testing

Overview

Our client has a dental clinic management system to make appointments, bookings, check exam results, invoicing, etc.

However, their system, which was built a decade ago on outdated PHP, lacked optimized performance, sustainability, and security. So, they needed an experienced vendor to upgrade their technology stack to ensure easier maintenance and future development.

Project information

• Country: France
• Domain: Healthcare
• Framework: NodeJS, React
• Tools Involved: Burp Suite Professional

What we did

Based on our client’s requirements, we needed to assess the security of the web applications by conducting a thorough penetration test aligned with the OWASP Top 10. This helped to identify and mitigate vulnerabilities to enhance its security posture.

Findings

• SQL Injection
• Access Control Issues
• Weak Authentication Mechanism
• Information Leakage

Achievements

We found 8 vulnerabilities, fixed 100% severe issues, and did 390 APIs tested.

FAQ

How often should I run a penetration testing?

The optimal frequency of conducting penetration tests varies for each company, contingent upon factors such as the nature of its operations and its appeal to potential attackers.

In the case of highly sensitive activities, you should conduct penetration tests regularly, ideally several times per year. This approach ensures that the latest attack methods are thoroughly tested and safeguards against emerging threats.

For activities of lower sensitivity, you should perform a penetration test for each new version release or whenever significant features are added. This targeted approach focuses on assessing the security of specific updates or additions, thereby maintaining an adequate level of protection.

By tailoring the frequency of penetration tests to the unique characteristics and risk profile of each company, organizations can proactively address potential vulnerabilities and bolster their overall security posture.

I don’t have sensitive data, why would I be attacked?

No website is immune to cyberattacks, even those that may not possess sensitive data.

Hackers can have varied motivations, ranging from honing their skills and knowledge, to exploiting compromised servers for hosting malicious websites, generating profits, or even simply seeking amusement.

Among the most frequently targeted websites are those built on the WordPress platform. These sites often face automated attacks on a massive scale, targeting tens of thousands of websites.

The victims of such attacks are not specifically singled out, but rather fall victim to the widespread and indiscriminate nature of these automated campaigns.

How much does a pentest cost?

The required time and budget for testing depend on the scope and level of thoroughness desired.

If comprehensive and exhaustive testing is sought, it is natural if you expect a longer duration and, consequently, a higher financial investment.

You can contact LQA to have further discussion and detailed quotation.

What is the most important step in a penetration testing?

The estimation phase holds significant importance in a penetration test as it serves as the foundation for gathering crucial information about the target. This stage is particularly critical since having a comprehensive understanding of the target significantly simplifies the gaining access process.

What are the risks of penetration testing?

Improperly executed penetration tests can potentially result in significant damage, leading to adverse consequences. For instance, servers may experience crashes, essential data might be corrupted or compromised, and the overall aftermath could be a criminal hack.

>> Read more:

• How to create a test plan? components, steps and template
• Cybersecurity testing: definition, different types, and comprehensive guide
• Top 10 software testing companies in the world in 2023
• How to choose an automation testing services provider

Conclusion

In light of the continuously advancing and sophisticated nature of cyberattacks, we can’t overstate the significance of regular penetration testing in organizations. These tests play a vital role in identifying vulnerabilities, patching security loopholes, and validating the effectiveness of cyber controls.

By conducting pen testing methodology, organizations adopt a proactive approach to fortifying their infrastructure, software applications, and even their personnel against potential threats.

This proactive stance motivates the development of robust and continuous security measures that can adapt to the ever-changing cyber threat landscape, ensuring the organization remains resilient in the face of evolving challenges.

Leveraging the expertise of LQA, companies can establish a comprehensive defense against both recognized and unforeseen threats. By enlisting their support, you can proactively prevent, identify, and mitigate potential risks.

If you are eager to implement penetration testing, we encourage you to reach out to LQA. Contact us today for further discussion!

• Website: https://www.lotus-qa.com/
• Tel: (+84) 24-6660-7474
• Mail: [email protected]
• Fanpage: https://www.linkedin.com/company/lqa/

Cutting edge technology is evolving at an unprecedented pace, reshaping how we live, work, and connect. In this rapidly changing landscape, it’s not just the tools that are advancing but also the roles and responsibilities of IT professionals.

Utilizing cutting edge technology brings substantial advantages, including enhanced performance, increased efficiency, access to novel and advanced features, and a competitive edge in the market.

In this article, let’s delve into a comprehensive overview of advanced technologies in 2025 in development and the exciting possibilities they offer to users.

What Is Cutting Edge Technology?

Cutting edge technology (or leading-edge or state-of-the-art technology), is the latest and most advanced solutions, machines, devices, services, techniques, or achievements that leverage current and top-level IT developments. 

Embracing new cutting edge technology enables pioneering organizations in the IT industry to make notable breakthroughs in business, technology, and programming.

The Importance of Cutting Edge Technology

Cutting edge technology holds immense importance as it can bring substantial enhancements to our existing technology and processes. Any technology widely prevalent today, such as solar panels, was once classified as cutting edge technology before undergoing extensive testing and widespread adoption.

In today’s context, cutting edge tech has become even more indispensable, particularly due to the significance of data collection. The ability to gather, process, and harness vast quantities of data often serves as a driving force behind the growth of the latest technologies.

Furthermore, this data-driven approach can unlock further advancements in technology, making them more exceptional once they are widely embraced.

Cutting Edge Technology: Trends That Reshape The World In 2025

Let’s explore a few domains of cutting edge technology in today’s world that will introduce remarkable innovations soon.

Agentic AI

Agentic AI is the next leap in artificial intelligence – where systems not only interpret data but also make decisions and take action independently. Unlike traditional AI applications such as speech recognition, game-playing, or AI-powered chatbot on websites, agentic AI systems are goal-driven and capable of initiating tasks without human intervention. They understand context, collaborate with other digital agents, and can dynamically respond to changing inputs or environments.

According to Gartner, by 2028, at least 15% of all work-related decisions will be made autonomously by agentic AI systems, up from virtually 0% in 2024.

Through the power of artificial intelligence, machines strive to mimic human cognition and augment it in more autonomous and impactful ways, paving the way for transformative advancements in various domains.

>> Don’t miss:

• AI-powered virtual assistant: Huge market size from simple voice annotation
• How to make an AI from scratch?

Quantum computing

Quantum computing represents a captivating field that transcends multiple disciplines, including computer science, physics, and mathematics. It harnesses the principles of quantum mechanics to tackle intricate problems with unprecedented speed, surpassing the capabilities of classical computers. 

Within the realm of quantum computing, researchers explore cutting-edge hardware advancements while simultaneously delving into the development of practical applications for this transformative technology.

By leveraging the power of probabilities instead of binary systems, quantum computers can accommodate significantly larger datasets, enabling them to perform extensive computations and yield highly accurate results.

The implications of this advancement extend across various industries, specifically those reliant on rapid data processing. Moreover, quantum computing proves invaluable for devices that require efficient data processing, as it enhances their overall efficiency while significantly reducing calculation time.

Semiconductors

A semiconductor refers to a material possessing distinct electrical characteristics that form the fundamental building blocks for computers and various electronic devices. Typically, it manifests as a solid chemical element or compound capable of conducting electricity under specific conditions, while impeding its flow under others.

By leveraging advanced materials, devices can accommodate a greater number of semiconductors, thereby significantly enhancing their capabilities and functionalities.

Post-quantum cryptography (PQC)

Quantum computing promises unprecedented computational power, but it also threatens current cryptographic standards. Post-quantum cryptography involves developing encryption methods resistant to quantum attacks, ensuring data security in a post-quantum world.

Designed for long-term resilience, PQC algorithms aim to protect data well into the future – particularly in high-stakes sectors like banking, healthcare, and national defense.

Hyperconnectivity

This cutting edge technology is exemplified by the seamless interconnection of our devices, such as smart devices, and the effortless access to information, such as browsing the internet via our smartphones.

Space technology

Space technology is an array of hardware, equipment, and systems employed in the pursuit of space exploration and development. It includes not only the tangible tools utilized but also the intricate web of technologies and processes that facilitate their operation and maintenance.

The impact of space technology extends beyond its immediate applications. Many groundbreaking material advancements we witness today, particularly in communication devices, owe their existence to space exploration.

Homomorphic encryption

Homomorphic encryption builds upon the foundations of public key encryption systems, employing a unique approach. In this case, a single public key and a corresponding private key are utilized to perform the intricate tasks of encrypting and decrypting data.

This cutting edge innovation holds immense potential in securing data in cloud environments, facilitating faster and more efficient data processing and interaction. What makes homomorphic encryption particularly crucial is its ability to maintain data security while simultaneously providing users with the necessary flexibility to interact with it.

3D sensor

A 3D sensor represents an advanced device to gauge the distance or orientation of an object in three-dimensional space, employing the principles of depth perception.

The underlying technology behind 3D sensing revolves around the projection of light waves toward a target object and subsequently capturing the reflected waves to ascertain the object’s shape and position.

Robotics

Robotics includes a dynamic realm of technology focused on the intricate aspects of designing, constructing, operating, and utilizing robots. 

It extends beyond the physical realm and encompasses the development of sophisticated computer systems responsible for controlling these robots, providing sensory feedback, and engaging in intricate information-processing tasks.

The field of robotics is on the verge of entering the mainstream. Although there has been considerable buzz surrounding robotics for some time, it is only now that various hardware and software technologies have reached a level of maturity.

With recent advances in hardware and AI, robotics is moving from labs into real-world applications. One notable example is robotaxis – autonomous vehicles that navigate and transport passengers without human drivers. By combining robotics, computer vision, and machine learning, robotaxis are driving the future of mobility and showing how robotics can integrate into everyday life.

IoT, 5G and edge computing

The convergence of 5G network technology and edge computing gives rise to the transformative concept known as 5G edge computing. 

This innovative fusion combines the remarkable capabilities of high-speed network technology with decentralized computational power, fostering a landscape where operational efficiency is heightened, and data-driven adaptations can unfold with remarkable speed.

On a distinct note, the Internet of Things (IoT) represents a comprehensive framework encompassing an intricate network of physical objects, aptly referred to as “things.” 

The most compelling application of IoT lies in its capability to enhance human interaction with the surrounding environment. The majority of advancements in this realm concentrate heavily on user convenience, enabling individuals to engage more seamlessly with their devices.

Digital diagnostics

Digital diagnostics include the use of digital technology and robust networking infrastructure to seamlessly integrate different aspects of healthcare. 

This progressive approach encompasses telehealth consultations, AI-powered diagnostic tools, electronic health records, and advanced lab processing capabilities, fostering a cohesive and efficient diagnostic process.

We can anticipate a surge of innovation and activity in the coming years, focused on enhancing the real-time diagnostic capabilities of virtual healthcare. This progress will continue to diminish the reliance on in-person visits, making healthcare more accessible and convenient for all.

Augmented reality and virtual reality

Augmented Reality (AR) and Virtual Reality (VR) offer distinct experiences. AR seamlessly merges virtual elements into the real world, allowing users to maintain control over their presence. 

In contrast, VR immerses users in a fully virtual environment, where system controls dictate their experience. VR necessitates a headset device, while AR can be accessed through smartphones.

Passwordless authentication

Passwordless authentication revolutionizes the way user identity is verified by eliminating the need for traditional passwords. Instead, it embraces highly secure alternatives such as possession factors, including one-time passwords (OTP) and registered smartphones, along with advanced biometric measures like fingerprint and retina scans. 

By adopting passwordless authentication, users can enjoy enhanced security without the burden of managing and remembering passwords.

Passwords have been the go-to method for safeguarding data and information security over the years. Although they are effective, they also come with inherent vulnerabilities when facing increasingly sophisticated attacks.

Consequently, alternative approaches such as biometric data or passkeys have emerged to address the limitations of password-based systems. These alternatives can render passwords obsolete altogether as they keep developing and gaining traction over time.

Nanotechnology

Nanotechnology embodies the remarkable ability to comprehend, measure, manipulate, and construct materials at the incredibly minute scale of atoms and molecules, known as the nanometer scale. 

Its influence extends far and wide, permeating numerous scientific and practical domains, ranging from healthcare and agriculture to electronic devices, computer science, and beyond. The profound impact of nanotechnology resonates throughout a diverse array of fields, fueling innovation and unlocking unprecedented possibilities.

Nanotechnology improves the density of memory chips. It also reduces the size of transistors used in integrated circuits. Nanotechnology improves display panels on electrical gadgets. This results in lower power usage, less weight, and thinner screens.

Next gen computing

The next generation of technology showcases a remarkable range of advancements, including advanced robotics, AI, IoT, RPA, quantum computing, 3-D printing, 5G wireless networks, VR and AR, and blockchain. These transformative technologies redefine possibilities and shape the future.

Next-generation computing stands at the forefront of transforming the way individuals engage with data. Notably, there has been a significant drive towards advancing encryption techniques as a means to enhance the protection of personal data against cyber threats.

Prominent examples include the deployment of elliptic curve cryptography to fortify the security of public communications, or the utilization of virtual machines to enable the operation of multiple computers from a single device.

Cloud computing

At its core, cloud computing represents a streamlined approach to accessing and utilizing a wide range of computing services. These services are servers, storage, databases, networking, software, analytics, and intelligence, all conveniently delivered over the internet, commonly referred to as “the cloud.” 

By leveraging cloud computing, businesses and individuals can unlock accelerated innovation, flexible resource allocation, and cost efficiencies on a significant scale.

Sustainable technology

Sustainable technology, also known as green technology, focuses on developing innovations that minimize environmental impact while supporting long-term economic growth. These technologies span renewable energy, energy efficiency, smart waste management, and sustainable resource use, enabling organizations to align with Corporate Social Responsibility (CSR) goals and meet tightening regulatory standards.

Hyperscalers are investing in solar-powered data centers, liquid cooling systems, and even nuclear microgrids to handle the rising demands of AI in a more sustainable way. On the software side, AI workloads are being optimized to reduce emissions, while real-time carbon tracking tools help companies monitor and meet Environmental, Social, and Governance (ESG) goals.

The global green technology and sustainability market was valued at $14.3 billion in 2022 and is expected to grow at a CAGR of over 19.5% between 2023 and 2032. This momentum is fueled by growing environmental awareness and the urgent need for businesses to adopt more sustainable practices.

> Read more: Top 13 technology trends in 2023 that are shaping the future

The Importance of Cutting Edge Technology

Leveraging cutting-edge technologies can yield significant competitive advantages for businesses. By staying at the forefront of technological advancements, companies can differentiate themselves and offer their customers innovative and distinct solutions. 

Let’s explore some advantages of cutting edge technologies:

Embracing the latest digital advancements

Incorporating the latest advancements in technology brings forth a realm of captivating possibilities for organizations to enhance their digital capabilities.

By harnessing new technologies, businesses can create compelling differentiators, enhance their current suite of products and services, and introduce cutting edge solutions to gain a decisive competitive advantage. 

In today’s digital landscape, equipping oneself with a powerful arsenal of state-of-the-art technologies can be the differentiating factor between triumph and failure in the business realm.

Enhanced operational effectiveness

Cutting edge technologies are meticulously crafted to deliver optimal, reliable, and expedited solutions to both emerging and persistent challenges. For businesses, embracing these new technologies equates to achieving more with less – in other words, bolstered efficiency.

One notable example of enhancing business efficiency is robotic process automation (RPA). By automating routine business processes using AI-driven tools, there are several noteworthy advantages. 

These include significant time savings on repetitive tasks, heightened productivity, eradication of human errors, and an overall improvement in business agility.

Gaining a cutting edge advantage

As highlighted in the recent KPMG 2022 CEO Outlook survey, business leaders recognize the critical importance of aligning investments with growth. 

A staggering, 70% of CEOs express the need for heightened agility to redirect investments towards digital opportunities while divesting from areas susceptible to digital obsolescence.

An impressive 72% of CEOs reveal their commitment to an assertive digital investment strategy, driven by the relentless pursuit of staying at the forefront of the technological race. 

These astute leaders comprehend the immense competitive advantage bestowed upon early adopters of technology within the business landscape.

Streamlined IT expenditures

An optimized digital and operational infrastructure inherently translates into diminished financial burdens. By embracing state-of-the-art technology, you can reap substantial savings on operational expenses. 

Furthermore, technology vendors frequently extend financial incentives to those who are early adopters, allowing businesses to secure cost-effective hardware and software solutions right from the outset.

What Are The Drawbacks of Cutting Edge Innovation?

Now that the notion of embracing cutting edge technology has sparked their interest, let’s take a moment to pause and reflect some cutting edge technology cons.

Things break

This is the primary challenge of cutting edge technology. Due to its limited track record, this type of technology might encounter an undesirable outcome – it breaks.

Imagine that businesses have just implemented a state-of-the-art software stack into your pipeline, one that holds the promise of transforming the company’s operations. Initially, everything runs flawlessly, and they are filled with anticipation.

However, out of nowhere, the technology suddenly fails. As a result, your business processes may come to a screeching halt, causing significant disruption.

Considering the potential consequences, can companies truly afford to endure such a level of risk in their production systems? Unlikely!

Less support

Simultaneously, when such issues arise and cutting edge technology breaks, enterprises may discover that the support available is significantly limited. The company responsible for developing that innovative technology might not have sufficient time to create comprehensive support documentation.

Additionally, due to its novelty, other businesses likely don’t have the opportunity to deploy and share their experiences or report any problems they encountered. Consequently, businesses may find yourself with limited options for seeking assistance, and even if help is accessible, it may not be as effective or beneficial as they expect.

No future proof

Lastly, and this aspect cannot be emphasized enough, no guarantee cutting edge software development will endure.

Despite being presented with enticing promises from the developing company regarding the prospects of this new software stack, there is always the possibility that the company may cease operations after six months or a year of usage or opt to shift away from their original vision.

In such circumstances, companies could find themselves right back where they started, facing the need to explore alternative solutions.

How to Adopt Advanced Technologies Without Risks?

To successfully embrace and integrate these new technologies, businesses should comprehend the process of implementation. Below are some pieces of advice to help businesses adopt new cutting edge technologies smoothly without risks.

Identify the problem

Gaining a clear understanding of your business goals and recognizing how technology can facilitate these goals is of utmost importance. Once companies have identified your goals, it’s time to embark on thorough research to explore the array of available technologies that can effectively assist you in attaining those objectives.

Implementation plan

This entails evaluating the costs involved in applying the technology, as well as carefully considering any potential risks associated with its adoption. Enterprises should review your existing infrastructure to ensure compatibility with the new technology being considered.

Furthermore, a comprehensive understanding of the training and support requirements associated with the new technology is vital for a successful integration process.

Create a timeline for implementation

The timeline should have all the important steps necessary for seamless implementation, including rigorous testing and inclusive training. Throughout this process, businesses should maintain open lines of communication, ensuring that all stakeholders are well-informed about the progress of the implementation.

Moreover, organizations should also regular updates on any challenges or impediments encountered along the way to keep everyone involved well-informed.

Monitor performance and usage

Lastly, once the technology has been implemented and thoroughly tested, companies have to monitor its performance and usage closely. You can do this by leveraging various metrics, including customer satisfaction surveys, usage statistics, and performance reports.

Such monitoring enables businesses to pinpoint potential areas for enhancement and make the necessary adjustments to maximize the benefits derived from the technology.

By diligently assessing its performance, businesses can identify opportunities for improvement and fine-tune the technology to optimize its functionality and overall effectiveness.

FAQs on Cutting Edge Technology

1. What effects does cutting edge technology have on job markets?

Cutting edge technology frequently paves the way for the emergence of new job sectors, while simultaneously posing the risk of disrupting existing ones.

Automation and AI, for instance, can replace certain manual labor positions, yet they also open up fresh prospects in the fields of technology development and data analysis.

2. Can cutting edge technology contribute to the widening of the digital divide?

Indeed, cutting edge technology has the potential to exacerbate the digital divide, particularly among individuals and communities with unequal access to the latest advancements. This divide is observable across various regions, socio-economic groups, and educational levels.

3. What is the influence of cutting edge technology on environmental sustainability?

Cutting edge technology has a varied impact on environmental sustainability. Certain technologies, such as renewable energy systems, contribute significantly to advancing sustainability goals.

However, you’d better acknowledge that other technologies may inadvertently escalate energy consumption or generate electronic waste, thus presenting environmental challenges.

4. How does ethics affect the development and deployment of cutting edge technology?

Ethics plays a critical role in steering the responsible development and implementation of cutting edge technology. It encompasses essential aspects such as privacy, security, fairness, and the potential societal ramifications of the technology in question.

By carefully considering these ethical dimensions, we can ensure that technological advancements align with our values and have a positive impact on society.

5. How do cutting edge technologies affect business?

Cutting-edge technologies can significantly enhance productivity and efficiency, leading to cost reductions and improved profit margins. They can empower businesses to become more competitive in their respective industries.

Moreover, innovative technological advancements can enable the possibility of products that were previously unattainable using older technologies. By embracing these cutting-edge solutions, businesses can unlock new chances and stay at the forefront of innovation.

The Future of Cutting Edge Technologies

As time progresses, technology continues to advance at an unprecedented pace. Technology has become an important asset in our lives, and it’s hard to imagine a world without it.

Even the simplest tasks, like making a phone call or traveling by airplane, have become possible through the wonders of technology. In the year 2025, we can witness a plethora of emerging technologies that are remarkably advanced and possess the potential to reshape our world.

In this article, we have delved into the top cutting edge technology trends that are worth mastering in 2025.

We hope this article has provided valuable insights into the cutting-edge technologies set to make a significant impact in 2025 and beyond.

LQA stands as a prominent IT outsourcing service that extends its services across the USA, South Korea and Japan. Committed to excellence, we specialize in delivering comprehensive IT solutions. 

With an unwavering focus on meeting specific business requirements, we also excels in implementing cutting edge technologies to enhance overall functionality.

To discuss your requirements and elevate your software to new heights, contact us now!

• Website: https://www.lotus-qa.com/
• Tel: (+84) 24-6660-7474
• Mail: [email protected]
• Fanpage: https://www.linkedin.com/company/lqa/

Are you looking for top automation testing companies but finding yourself overwhelmed by the multitude of choices?

We understand the confusion that arises when confronted with a giant amount of information you get after looking around from this website to that research without a clear comparison and analysis.

That’s why we created a list of the best companies for automation testing around the world, designed to simplify your decision-making process.

To create these top 10 testing automation companies, we undertook comprehensive synthesis and analysis from a variety of sources, including prestige review sites such as Clutch.co, GoodFirms.co, and G2.com as well as the automation testing companies’ websites, and portfolios.
Subsequently, we refined the complete list based on the following criteria:

• Substantial experience (>3 years of experience);
• Prestigious awards and global certification in automation software testing;
• Large-scale IT talent pool;
• Core automated testing tools
• Expertise spanning diverse domains and service offerings.

Top 10 Automation Testing Companies

1. LQA – Vietnam’s Pioneer Independent Software Testing Company

As the pioneering independent Software Testing Company in Vietnam, LQA has firmly established its stature within the software quality assurance sector by providing high-quality software testing services to companies of all sizes (including Fortune 500) over the past 7 years.

Boasting a team of 150+ software testing engineers, combined with the advantage of Vietnam’s low labor cost, LQA becomes a favorable automation testing destination for enterprises that demand comprehensive quality assurance solutions, fast delivery, and budget-friendly testing services.

Having completed more than 214 projects, and serving more than 60 clients from 9 countries worldwide, LQA’s software testing services’ quality has been proven by prestigious awards and certifications like ISTQB’s Silver partner, PMP, PSM, and a 94% client satisfaction index.

Core automation testing services: Automation WinForms Tests, Automation Web UI Tests, Automation API Tests, Automation Mobile Tests, Performance Tests, Pen Tests, Selenium Automation Testing Services, etc.

Highlight automation testing tools: Selenium, Appium, Jenkins, Ranorex, Cypress, JMeter, SoapUI, LQA Solutions, etc

Industry expertise: F&B, Healthcare, Construction, eCommerce, Education, Banking & Finance.

Key clients: TOSHIBA, Panasonic, Sk Telecom, LG Electronics, MB Bank, Infiniq, SQC, Perxtech, Verb Data, Ascentis, Qualcomm, Kick ID, etc.

Rankings and international certifications:

• Top Vietnam IT Outsourcing Service in 2021 (Sao Khue Award – the most reliable and prestigious assessment program of Vietnam in the field of software and IT services)
• ISTQB Silver Partner
• Software Testing Company In Vietnam recognized by Clutch

2. QAMentor – New York-based Leading Software Testing Company

Headquartered in New York, QAMentor is a reliable software testing provider for clients from all around the globe with 313 certified QA professionals covering all time zones in 8 different countries. With more than 12 years of experience in the software QA testing industry, QAMentor has served 437 clients from startups to Fortune 500 organizations.

Core automation testing services: API Testing, Performance Testing Tools, Test Virtualization, Database Testing, Security Testing, Selenium testing services, etc.

Highlight automation testing tools: HP Unified Functional Testing Software, Selenium HQ, SmartBear-Test Complete, Telerik-Test Studio, Borland-Silk Test, Testing Anywhere

Industry expertise: Gaming, Media & Entertainment, Healthcare, Travel & Leisure, eCommerce, Education, Banking & Finance.

Key clients: HSBC, Citi, Experian, Amazon, Zyto, BrainMatch, ChefMod, ITCInfotech, etc

Rankings and International Certifications:

• CMMI Level 3 SVC + SSD v1.3 appraised;
• ISO 27001:2013, ISO 9001:2015, and ISO 20000-1 certified.

3. QualityLogic – On-shore Software Testing and QA Services

QualityLogic is a US-based QA testing provider since 1986 that has successfully completed 6,000+ onshore testing programs. QualityLogic’s on-demand and full-spectrum automation testing solutions have helped organizations improve their web and mobile applications’ quality.

Core automation testing services: API Testing, Websites & Web applications Automation Testing, Mobile Test Automation services for iOS and Android

Highlight software test automation tools and programming languages: Selenium, WebdriverIO, Cypress, Katalon Studio, Mabl, Testim, Appium, TestComplete, Espresso, XCUI Test, Kotlin, Swift, Python, Ruby, JavaScript, Java, C#, and PHP.

Industry expertise: Retail, eCommerce, FinTech, Smart Energy, Media & Entertainment, Fitness, Education, Nonprofits, Telecommunications

Key clients: Verizon Wireless, Cisco, OpenADR, Hawaiian Electric, etc.

Rankings and International Certifications:

• Top Software Testing Company in 2023 recognized by Clutch
• Top Software Testing Company in the United States (2023) identified by Clutch

 

4. Impact QA – Global Software Testing & QA Consulting Company

As a global independent software testing & QA consulting company, ImpactQA has provided software testing solutions to enterprises and Fortune 500 and 1000 companies for over a decade. Having successfully completed more than 500 testing projects, Impact QA’s 350+ QA experts have helped organizations ensure the quality of their digital transformation journey using automation.

Core Automation testing services: Automated Web Testing, Automated Mobile Testing, Automated API Testing, Automated Performance Testing, Automated UI Testing, Continuous Test Automation, AI-Powered Automated App Testing, Cloud Automation Testing

Highlight automation testing tools: TestNG, Maven, Jenkins, Appium, Tricentis Tosca, Protractor, Selenium, Ranorex Studio, Micro Focus UFT One, etc.

Industry expertise: BFSI, E-learning, Healthcare, Logistics, Manufacturing, Media & Entertainment, Retail & eCommerce, Travel & Hospitality

Key Clients: Panasonic, Starbucks Coffee, Deloitte, KFC, National Geographic Learning, KPMG, Honda, etc.

Rankings and International Certifications:

• Managed Cybersecurity Service Provider of the Year (2022) recognized by The Cybersecurity Vision & Innovation Summit & Awards
• Top Software Testing Companies in 2020 recognized by Clutch
• Top Independent Software Testing Company recognized by Manifest

5. Testmatick – Leading Provider of Quality Software Testing

Established in 2009, TestMatick masters more than 20 types of QA services and possesses deep expertise in various domains. With 125 highly-skilled software testers, Testmatick has helped 68 clients worldwide execute 3,568,997 test cases and detect 25,6987 bugs.

Core Automation testing services: API Testing, Database Testing, Performance Testing, Security Testing,

Highlight automation testing tools: Xamarin Test Cloud, MonkeyTalk, Jenkins, TestNG, Maven, Eclipse, Selenium, Ranorex, Telerik Test Studio, Visual Studio Test Professional, Mercury Quick Test Pro / WinRunner, AutomatedQA TestComplete, Appium, TestPlant, etc.

Industry expertise: BFSI, Travel & Hospitality, Media & Entertainment, Game, etc

Key Clients: Hubrick, DataRockets, KEYPR, Sweetrush, Doppler Labs, Redmadrobot, SolarWinds, eWave, Axia, etc.

Rankings and International Certifications: Best Company to Work With recognized by Goodfirm

6. QA Wolf – End-to-end Test Automation Company

Founded in 2019 in Seattle, QA Wolf is a hybrid end-to-end QA automation company and platform that provides a comprehensive software testing plan, automated test script writing, and QA team setup.

With unlimited, parallel runs and Zero Flake Guarantee, QA Wolf guarantees to achieve 80% end-to-end automated test coverage within 4 months.

Besides that, all test code is written in Javascript via their open-source platform which is built on top of Microsoft’s Playwright.

Core Automation testing services: SMS and phone calls, Emails, iFrames, Chrome extensio9ns, Multi-user flows, Integrations, and APIs

Highlight software test automation tools: QA Wolf customized testing platform & tools.

Industry expertise: Social network, Property management, HR & Recruiting, Blockchain & Web3, eCommerce & Retail, Healthcare, Fintech, etc

Key Clients: Bubble, Mailchimp, Gumroad, Cohere, Napster, AutoTrader.ca, Pequity, Regal, Vividly, Makersplace, etc.

7. UTOR – QA services and Software Testing Company

Since 2016, QA UTOR – a software testing company from Tallinn, Estonia has provided end-to-end QA services for enterprises from QA audit, QA staffing, UAT, QA outsourcing, DevOps testing, to automation testing, and more. UTOR’s automation testing process can ensure 24/7 test runs and maximize test coverage.

Core Automation testing services: Test Automation Strategy, Automated Regression Testing, GUI Test Automation, Automated Performance Testing, Automation Script Maintenance, API Testing, Automated Web Testing, Mobile Automation Testing, etc.

Highlight automation testing tools: Selenium, Appium, Cucumber, Kotlin, Cypress, Jasmine, Mocha, Chai, WebDriverIO, etc.

Industry expertise: Healthcare, Finance, eCommerce, Digital Marketing, Crypto Industry, Education, etc

Key Clients: Salesflow, Hallam, Reface, InteliGems, sweet.tb, SmartSuite, Eataly, etc.

Rankings and International Certifications:

• Global B2B Leader according to Clutch
• 4.9 average rating on GoodFirms
• Top-rated software testing company on Upwork

8. DeviQA – Proven Software Testing Partner

Coming from Poland, DeviQA has been one of the global leaders in the quality assurance and testing market for over 12 years. Having completed 300+ testing projects from scratch, DeviQA offers a wide range of software testing and QA services for both web and mobile applications.

Core Automation testing services: Test Strategy Design, GUI Test Automation, Test Framework Building, Performance Testing, Regression Testing, Regression Testing, Web Apps Automated testing, Mobile Apps automated testing, API testing, etc.

Highlight automation testing tools: Appium, Cucumber, Calabash, Mocha, Robot, Selenium, TestNG, Playwright, Cypress, CodeceptJS, Watir, etc.

Industry expertise: Healthcare, Fintech, Banking, Cybersecurity, Real Estate, Retail, Social & Media, Education, Travel, Blockchain, etc

Key Clients: Mimecast, Biznessapps, Sprinklr, WeHeartIt, SoftNas, UBTteam, Connexient, SimplePractise, TechSee, and many others.

Rankings and International Certifications:

• The finalist of the Software Testing Award in the nomination “Best Test Automation Project – Functional.”
• ISO 9001:2015
• ISO 20000:2018
• ISO 27001:2013
• Top Software Testing Companies in 2023 recognized by superbcompanies.com
• Top B2B Companies Global 2022 recognized by Clutch

 

9. QAlified – QA and Software Testing Company from Uruguay

Founded in 1992, QAlified is a well-established QA and Software testing company specializing in solving quality problems by reducing risks, maximizing efficiency, and strengthening organizations. They have served more than 100 worldwide clients and catered to 600 projects in various domains.

Core Automation testing services: Mobile App and Web App Automated Testing, Performance Testing, Security Testing, Test Automation Consultant, etc.

Highlight automation testing tools: Selenium, Katalon, Appium, SoapUI, Postman, etc.

Industry expertise: Finance, Government, Healthcare, etc

Key Clients: NASA, Gemological Institute of America (GIA), BlueCross & BlueShield, MAPFRE, Boscov’s, Liquibase, Loog Guitars, Santander, etc.

Rankings and International Certifications:

• 4.8 average rating on Clutch
• 4.9 average rating on Goodfirm

10. HikeQA – Independent Quality Assurance Agency

With 3 years of providing software testing solutions with a dedicated team of … engineers, clear communication capability, flexible 24/7 support, and timely delivery, HikeQA has become a rising star in the QA services industry. By using well-studied and proven strategies and various cutting–edge tools, HikeQA automated testing services can ally itself with clients to launch and operate fast and flawless software.

Core Automation testing services: Mobile app and Web app automated testing, performance testing, Regression Testing, etc.

Highlight automation testing tools: Selenium, Protractor, Appium, etc.

Industry expertise: Recruiting, Real estate, Property management, Travel, F&B, Finance, Media & Entertainment, etc

Key Clients: Everreal, Optix, Artrepreneur, Del Mar Vacations, Evati, The WorldCast On Demand Media Platform®, etc.

Rankings and International Certifications:

• 4.9 average rating on Clutch
• 5.0 average rating on Goodfirm

How To Choose the Best Automation Testing Companies?

Prior to selecting the top automation testing companies, it’s crucial to establish precise requirements. Clearly outlining your automated testing requirements, including the type of software, devices, and testing frameworks will help you communicate your needs effectively to potential providers.

When in the process of choosing the best automation testing companies, decision-makers should thoroughly explore several foundational requirements. To aid you in making a well-informed choice, we have compiled a catalog of key factors to take into account:

• Expertise and experience: Check for the automation testing companies’ proven track record in software automation testing. Review their portfolio, case studies, and client testimonials to assess their experience and expertise in your domain and technology stack.
• Technical capabilities: Evaluate the automation testing companies’ technical skills. They should have proficiency in the relevant automated testing tools, frameworks, programming languages, and automation methodologies. Make sure their testing tools are up-to-date and aligned with your project requirements.
• Cost and budget: While cost is a factor in QA outsourcing, don’t just base your conclusion on price. Focus on the value and the services’ quality you’ll receive.
• Legal and security assurance: Review the automation testing companies’ terms of engagement, including contracts, and other confidentiality agreements such as NDA (Non-Disclosure Agreement), to assure privacy and data security for your organizations.
• Trial period: Look for automation testing companies that offer trial periods or pilot projects. Consider starting with a smaller project or a trial period that will help you assess concisely the company’s capabilities before committing to a long-term partnership.

What is Automated Testing?

Automated testing is a software testing technique that uses automation tools and test sequences to automate the processes of examining a software’s functionality to ensure it meets the requirements before being released.
Here are some test types that are normally automated:

• Code analysis,
• Unit tests,
• Integration tests,
• Acceptance tests,
• API tests,
• Regression tests,
• System tests,
• User interface (UI) tests,
• Smoke tests.

When to Use Automation Testing?

When it comes to software quality assurance, there are two popular types, manual testing and automation testing.
Manual testing is the traditional and fundamental test method that is best used when we don’t have a clear understanding of the software products or when the systems haven’t been stable.
On the other hand, automation testing is considered a high-tech test method and is often applied to reduce resources and time consumed for the system that is stably functioning.

Before deciding to choose which testing types for your project, it is crucial to conduct a thorough comparison between manual testing and automation testing. Each testing type has its own advantages and disadvantages in different situations.
And here are particular scenarios in which you need help from the external automation testing companies:

• When dealing with repetitive, duplicative tasks within a stable system
• When aiming to minimize manual intervention
• When striving to accelerate testing cycles and overall software QA processes in cases where the system experiences frequent updates
• When aiming for improved transparency in testing activities, involving clear representation of test process data, performance metrics, and error rates through statistics and graphs.

Pros and Cons of Automation Testing

Here are the pros and cons of automation testing:

1. Pros of Automation Testing:

• Time efficiency: Automation testing significantly decreases the time required to implement repetitive and time-consuming software testing cases. Automated tests allow faster and up-to-date feedback on software quality by running testing overnight or during off-hours.
• Reusability: Automation testing scripts can be reused across different software versions or even different projects, saving time and effort in test case development.
• Consistency: Automated tests execute the exact steps and checks consistently, avoiding the risk of human errors raised by manual testing.
• Regression testing: Automated tests are particularly effective for regression testing, as they quickly notify if there is any unintentional side effects arise during new code changes.
• Coverage: Automation can help reach more expansive test coverage by running a huge number of test cases that might be impractical to manual testing.
• Cost savings: For a long-term period, automation testing can bring cost efficiency, as it decreases the demand for vast manual testing efforts in every release cycle.
• Data-driven testing: Automation allows straightforward parameterization of test inputs, enabling the same test script to be implemented with diverse data sets.
• Continuous integration/delivery (CI/CD) integration: Automated tests can be seamlessly integrated into CI/CD pipelines, providing immediate feedback on code changes and assuring the software’s quality in continuous deployment conditions.

2. Cons of Automation Testing:

• Initial setup time: Developing automation testing scripts can take time, especially for complicated software applications. The initial investment in setting up automation tests might not deliver immediate outcomes.
• Initial cost: Even though automation can lead to cost savings in the long run, there is an upfront cost for implementing automation tools and training the QA team.
• Skill requirement: Automation testing requires technical skills, including proficiency in scripting languages automated testing tools, and frameworks. Testers and QA engineers need official training to become proficient in automation testing.
• Not suitable for all tests: Some tests, such as usability testing or tests requiring human assessment, are better suited for manual tests.

Why is LQA An Excellent Choice Among Top Automation Testing Companies?

Among so many good automation testing companies, which companies are best for automation testing? We understand the challenges that you, as decision-makers have to face, in how to create a budget-friendly automation testing strategy, while assuring your software product’s quality.

That’s why LQA works hard to deliver a customized software QA solution package for your business’s requirements. We stand out by:

• Expertise in Industries: Our specialized experience guarantees efficient and exceptional outcomes, verified by prestigious awards like ISTQB, PMP, and ISO.

• Budget Efficiency: LQA’s automation testing solutions ensure tasks are completed effectively within your budget, leveraging Vietnamese low labor costs.
• TCoE Compliance: We align with the TCoE framework that helps optimize QA processes, resources, and technologies for your software testing project.
• Strategic Location: Vietnam’s stable socio-economic status and government policies ensure timely project delivery. Tax incentives and VAT exemptions further reduce outsourcing costs.

• Abundant IT Talent: Our diverse pool of testers accelerates time-to-market by encompassing various specialties like Mobile and web app testing, Automation (Winform, Web UI, API), Performance, Pen Test, Automotive, Embedded IoT, and Game testing.

Our Clients Also Asked Us

 

Wrapping Up

Automation testing delivers multiple benefits in terms of efficiency, consistency, and coverage, particularly for regression testing and repetitive tasks. However, it demands careful setup, skill development, ongoing maintenance, and a precise understanding of its restrictions to maximize its advantages. That’s why it is highly recommended that businesses should have professional automation testing companies to ensure the utmost quality of IT products.

Searching for top companies for automation testing requires considerable effort and time. This process includes investigating vendors’ expertise, time zone differences, and pricing.

Each automation testing companies have their advantages and disadvantages, therefore, before making the final call, it is crucial to dig deep into your project’s requirements to pick the right partner.

Should you have any further inquiries regarding automation testing companies or automation software QA, please drop LQA a line to find the best answers.

You are here because “88% of your customers may abandon your app because of bugs”. That’s why you may need one of the award-winning mobile app testing companies to cater quality assurance process and make sure your app is flawless.  

You might be overwhelmed by thousands of testing company names floating out there, so in this article, we will be listing out the top 12 mobile app testing vendors from different countries, with diverse competencies to help you pick the most suitable partner.

Let’s dive in! 

Top 12 Mobile App Testing Companies in 2024 

Let’s take a quick look at the list before zooming into the top 12 trusted mobile app service providers in 2024.

Company	Presence	Founded	Hourly rate	Employee	Core Services
Lotus Quality Assurance	Vietnam, Japan, US	2016	<$25/hr	300	Functional testing; Non-functional testing; Cloud mobile testing; iOS app testing; Android testing; Automated mobile app testing; Overall quality assurance;
Global App Testing	UK, Romania, Poland	2013	Undisclosed	50 – 200	Localized testing; Exploratory testing; Test case execution; Functional testing;
QA Source	US, India, Mexico	2022	$25 – $49/hr	900	Mobile app testing; Automation testing; API testing; Security testing; Localization testing; Blockchain testing;
QA Mentor	US, France, Ukraine	2010	< $25/hr	350+	Mobile app testing; iOS app testing; Android testing; Manual testing; Test automation; Test design on-demand;
ScienceSoft	US, Finland, UAE, Latvia	1989	$50 – $99/hr	250 – 999	QA outsourcing; Security testing; Usability testing; Test automation; Regression testing; Functional testing; Performance testing;
iBeta	US	1999	$50 – $99/hr	50 – 249	Functional testing; Performance testing; Accessibility testing; Automated testing; Manual testing; Localization testing
QualityLogic	US	1986	$25 – $49/hr	230	Accessibility testing; Automated testing; Biometrics testing; Performance testing; Load testing; Overall quality assurance;
Testmatick	US, Ukraine, Germany, India	2009	$25 – $49/hr	125	Functional testing; Automated testing; Usability Testing; UI testing; Multi-platform testing; Load testing; Exploratory testing;
DeviQA	Poland, UK, Germany, Ukraine, Slovakia	2010	$25 – $49/hr	200	Test automation; Agile testing; API testing; Performance testing; Usability testing; Functional testing; Mobile automation testing; Mobile app testing strategy;
Testlio	US, Estonia	2012	Undisclosed	220	Android app testing; iOS app testing; Localization testing; Payments testing; Regression testing;
ThinkSys	US, India, Israel	2012	Undisclosed	400	Mobile test automation; Mobile accessibility testing; Mobile app cloud testing; Mobile performance testing; Mobile compatibility testing; Mobile usability testing; Mobile functional testing; Mobile security testing;
Testbytes	India	2011	< $25/hr	50 – 249	Functional Testing; Usability Testing; Compatibility Testing; Installation Testing; Localization Testing; Performance testing; Security testing;

Detailed Review of Top 12 Mobile App Testing Companies

1. Lotus Quality Assurance (LQA)

LQA is a pioneering independent software testing company in Vietnam. Whatever mobile app testing services you need, LQA checks all the boxes. 

LQA provides end-to-end testing solutions, covering test strategy, execution, analysis, and detailed recommendations to improve your products’ quality. The team offers various mobile app testing services, ranging from function to performance validating, and from automated to manual testing across various software types and operating systems. 

LQA stands out with its domain-specialized QA solutions across various sectors like Healthcare, Automotive, Education, BFSI, Ecommerce, etc., guaranteeing industry-specific compliance and improved user experiences.

LQA is super flexible for any company size as they customize pricing and contract types upon request. You can augment your in-house team with individual test experts, hire a dedicated test team, or delegate a fix-priced test project to LQA. 

Find out the difference between manual testing vs. automated testing.

Company info:

• Headquarters: Vietnam
• Global presence: Japan, US
• Founded year: 2016
• Employees: 300
• Hourly rate: Less than $25/hr
• Minimum project size: $5,000
• Certificates: ISO 27001:2013, PMP, PSM, ISTQB.

Core mobile testing services: 

• Functional testing
• Non-functional testing
• Cloud mobile testing
• iOS app testing
• Android testing
• Automated mobile app testing
• Overall quality assurance

Best for: End-to-end test solutions; Domain-specialized QA solutions; Offshore test center in Vietnam. 

Highlighted clients: Golden Gate, Bao Viet, Incubit, LG, Infiniq, SQC Inc. 

Thinking of outsourcing quality assurance to Vietnam? Check out our insightful ebook, Vietnam’s IT Services Industry: Landscape, Challenges, Opportunities.

 

2. Global App Testing

Global App Testing is a crowdsourced QA company headquartered in the UK. 

Global App Testing provides crowd-testing services for web and mobile applications. The company leverages a professional crowd of 50,000+ testers in various countries to offer a wide range of mobile app testing solutions, helping customers solve any mobile app QA challenges. Their core competencies lay in functional testing and localized testing. 

Company info:

• Headquarters: London, UK
• Global presence: Romania, Poland
• Founded year: 2013
• Employees: 50 – 200
• Hourly rate: Undisclosed
• Minimum project size: Undisclosed
• Certificates: ISO 27001

Core mobile testing services: 

• Localized testing
• Exploratory testing
• Test case execution
• Functional testing

Best for: Localization testing.

Highlighted clients: Facebook, Instagram, iHeartMedia, P&G.

3. QA Source

QA Source is among the top mobile app testing companies in the United States.

QA Source is a mobile testing service provider company that offers nearshore and offshore QA services. With a proven track record, they provide comprehensive testing solutions to enhance app performance, security, and user satisfaction, empowering businesses to release mobile apps with confidence and premier user experience.

Company info:

• Headquarters: California, US
• Global presence: India, Mexico
• Founded year: 2002
• Employees: 900
• Hourly rate: $25 – $49/hr
• Minimum project size: $25,000
• Certificates: ISO 9001:2008

Core mobile testing services:  

• Mobile app testing
• Automation testing
• API testing
• Security testing
• Localization testing
• Blockchain testing

Best for: Automated testing.

Highlighted clients: SkillRoad, Fun Mobility, Italio, Techsmith, Looksmart.

You might wonder: Pros and Cons of Software QA Outsourcing

4. QA Mentor

QA Mentor is another choice when it comes to mobile application testing companies based out of the US. 

With a pool of 350 certified software testers, QA Mentor provides high-quality application testing services to ensure your bug-free and efficient mobile apps. During its operation, the company has supported 476 clients from startups to Fortune 500 organizations from 12 different countries.

Company info:

• Headquarters: New York, US
• Global presence: France, Ukraine
• Founded year: 2010 
• Employees: 350+ 
• Hourly rate: < $25/hr
• Minimum project size: $5,000
• Certificates: CMMI Level 3, ISO 27001:2013, ISO 9001:2015

Core mobile testing services: 

• Mobile app testing
• iOS app testing
• Android testing
• Manual testing
• Test automation
• Test design on-demand

Best for: End-to-end mobile test solutions. 

Highlighted clients: Evolv AI, Experian, BOSCH, Aetna, Citi, HSBC, Experian. 

5. ScienceSoft

ScienceSoft is a US-based software consulting and development company that encompasses premier QA mobile app testing services.

ScienceSoft arms businesses with full-scope testing solutions for mobile testing, with a special focus on test automation, to ensure bug-free, reliable, and fast applications. The company offers professional test services to various industries such as healthcare, manufacturing, retail, wholesale, logistics, etc.

Company info:

• Headquarters: Texas, US
• Global presence: Finland, UAE, Latvia
• Founded year: 1989
• Employees: 250 – 999 
• Hourly rate: $50 – $99/hr
• Minimum project size: $5,000
• Certificates: ISO 9001, ISTQB

Core mobile testing services: 

• QA outsourcing
• Security testing
• Usability testing
• Test automation
• Regression testing
• Functional testing
• Performance testing

Best for: Test automation; Healthcare app testing.

Highlighted clients: Chiron Health, GuideVision, RBC Royal Bank, Walmart, Nestle, Baxter, PerkinElmer.

You might want to distinguish Mobile app testing from Web app testing

6. iBeta Quality Assurance

iBeta Quality Assurance (iBeta) is a trusted QA partner that has been providing software testing services for global brands since 1999. 

iBeta offers on-demand QA services, covering mobile testing, functionality testing, performance testing, compatibility testing, acceptance testing, and code reviews. They distinguish themselves through their cutting-edge software testing labs, which enable custom test systems, multi-environment testing, and effective communication among testers throughout projects.

Company info:

• Headquarters: Colorado, US
• Global presence: none
• Founded year: 1999
• Employees: 50 – 249 
• Hourly rate: $50 – $99/hr
• Minimum project size: $5,000
• Certificates: FIDO Alliance accredited biometric test lab; ISO 17025

Core mobile testing services: 

• Functional testing 
• Performance testing
• Accessibility testing
• Automated testing
• Manual testing 
• Localization testing

Best for: Businesses want a highly customized test approach.

Highlighted clients: Vimeo, Payeye, Sumsub, Quiznos, Pitney Bowes, Express.

Cooperating with an external team from mobile app testing companies can be daunting due to some obstacles related to effective communication. Discover ways to master virtual workplace to bolster team productivity. 

7. QualityLogic

QualityLogic is one of the leading testing-as-a-service companies dedicated to serving businesses in the US.

QualityLogic equips IT businesses with a broad services range, encompassing software testing, digital accessibility, and smart energy testing services. The company brings flexibility, cost-competitiveness, and U.S. onshore expertise to the table to ensure the highest efficiency and optimized expenses for IT businesses. 

Company info:

• Headquarters: Idaho, US
• Global presence: none
• Founded year: 1986
• Employees: 230 
• Hourly rate: $25 – $49/hr
• Minimum project size: $5,000
• Certificates: Undisclosed

Core mobile testing services: 

• Accessibility testing
• Automated testing
• Biometrics testing
• Performance testing
• Load testing
• Overall quality assurance 

Best for: Businesses who require a highly customized test approach.

Highlighted clients: Vimeo, Payeye, Sumsub, Quiznos, Pitney Bowes, Express.

8. TestMatick

With 219 mobile apps successfully tested, TestMatick is another capable mobile app testing partner to consider. 

With 125 amazing software testers well-versed in mobile technology intricacies and common issues of mobile software, TestMatick provides premier application testing services to 68 clients worldwide. TestMatick’s professionals confirm the quality of Android/iOS apps and validate the normal operation of any mobile app within the best timeframe and budget. They also provide free 20-hour software testing pilots for potential long-term customers.

Company info:

• Headquarters: New York, US
• Global presence: Ukraine, Germany, India
• Founded year: 2009
• Employees: 125+ 
• Hourly rate: $25 – $49/hr
• Minimum project size: $5,000
• Certificates: ISTQB

Core mobile testing services: 

• Functional testing
• Automated testing
• Usability Testing
• UI testing
• Multi-platform testing
• Load testing
• Exploratory testing

Best for: Test automation.

Highlighted clients: Improbable, Hubrick, Dahmakan, Weetrush, Samanage, Veracloud.

9. DeviQA

DeviQA is a reputable Poland-based QA and testing services provider that has been in the market for over 12 years. 

Founded in 2012, DeviQA is renowned for its team of seasoned testers who are familiar with common mobile app issues and popular mobile app testing tools, such as Appium and Ranorex. According to client reviews, DeviQA is proactively in charge of executing tests, supporting clients in fixing bugs, developing new features, and managing user reviews. Their core competence lies in automated testing.

Delve into mobile app testing tools!

Company info:

• Headquarters: Poland
• Global presence: UK, Germany, Ukraine, Slovakia
• Founded year: 2010
• Employees: 200+ 
• Hourly rate: $25 – $49/hr
• Minimum project size: Undisclosed
• Certificates: ISO 9001:2015, ISO 27001:2013

Core mobile testing services: 

• Test automation
• Agile testing
• API testing
• Performance testing
• Usability testing
• Functional testing 
• Mobile automation testing
• Mobile app testing strategy

Best for: Mobile app automated testing 

Highlighted clients: Solebit, CYDEF, Descript, WiserBrand, QIMA, SimpliField, Impaktsoft Projekt S.R.L. 

10. Testlio 

Testlio is well known for its crowdsourced testing solutions, honored among the top software testing companies on G2. 

Testlio empowers innovative engineering teams to test smarter and deliver exceptional software testing value. Besides 200+ full-time employees, the company leverages a network of thousands of freelancers to serve global clients across quality assurance, localization, performance testing, and more. 

Their clients are spread globally, mostly in AMER, EMEA, and APAC.

Company info:

• Headquarters: Texas, US
• Global presence: Estonia
• Founded year: 2012
• Employees: 220+
• Hourly rate: Undisclosed
• Minimum project size: $75,000+
• Certificates: Undisclosed

Core mobile testing services: 

• Android app testing
• iOS app testing
• Localization testing
• Payments testing
• Regression testing

Best for: Localization testing; Scalable test solutions.

Highlighted clients: Clari, Fox, Hallmark, HBO, Meetup, Monday.com, Paramount, RedBull.

This will help you: Cost Optimization Checklist in IT Outsourcing

11. ThinkSys

ThinkSys has become a popular name for its end-to-end testing services, from start to finish.

ThinkSys gives clients a leg up in delivering high-performing mobile applications with its excellent quality assurance services. Their QA testers implement an end-to-end testing process of your mobile application to ensure bug-free and efficient apps that captivate and delight users. They test different types of mobile apps, including native apps, cross-platform apps, and mobile web apps.

Company info:

• Headquarters: California, US
• Global presence: India, Israel
• Founded year: 2012
• Employees: 400+
• Hourly rate: Undisclosed
• Minimum project size: Undisclosed
• Certificates: ISO/IEC 27001:2013, CMMI Maturity Level 3

Core mobile testing services: 

• Mobile test automation
• Mobile accessibility testing
• Mobile app cloud testing
• Mobile performance testing
• Mobile compatibility testing
• Mobile usability testing
• Mobile functional testing
• Mobile security testing 

Highlighted clients: Servicemesh, ProActive, Roto-Rooter, Nowvel, Bond University.

12. Testbytes

Testbytes is among the outstanding mobile app testing companies in India with comprehensive testing and quality assurance solutions. 

 With the advantage of low expenses in India, Testbytes provides software testing and QA consulting services at a reasonable cost. Testbytes mobile app testing services can assure you a wide range of mobile devices to test your app in real-life scenarios, extensive test coverage to trace out bugs, and detailed reports regarding app issues. 

Company info:

• Headquarters: India
• Global presence: None
• Founded year: 2011
• Employees: 50 – 249
• Hourly rate: < $25/hr
• Minimum project size: $10,000
• Certificates: ISTQB, CSTE, CSQA, and Automation Tools.

Core mobile testing services: 

• Functional Testing
• Usability Testing
• Compatibility Testing
• Installation Testing
• Localization Testing
• Performance testing
• Security testing

Best for: Offshore test center in India.

Highlighted clients: Avalara, aVeda, Loop Health, Techno Alliance, Staffion, WallaZoom.

Tips for Choosing The Right Mobile App Testing Companies

We’ve given you the list of the top 12 mobile application testing companies and perhaps you’re wondering how to select the best match vendor. Don’t worry as we’ve got you covered. Here come the top deciding factors for picking the right one.

Service range 

First and foremost, your mobile app QA vendor should have all the capabilities that comprehensively cover the quality assurance of your mobile app. To figure out the needed skills and tools, don’t underestimate the project’s exploratory phase. 

At the same time, you can require your vendor to hand you some sample test cases for given functionality or pilots in a specific period to validate their capabilities. 

Service coverage 

Pointing out the problem of your mobile app is not enough. Your vendor should be able to consult you with the most beneficial test approach, provide bug analysis, reports & fix recommendations, plus overall quality recommendations to improve your product.

Relevant experience 

Executing a testing project for unfamiliar domains or industries may pose severe problems along the way. Therefore, your chosen mobile app testing partner should have experience with similar implementation. To check your vendor’s portfolio, you can ask them directly, explore their website, or check out their profile on popular review platforms like Clutch.

Pricing models 

When seeking testing services, you need to ensure that the pricing model fits your budget plan. There are two common pricing models in IT outsourcing: Fixed-price and T&M. In any case, your vendor should create a detailed project estimate that covers all costs and payment details. 

Customer service 

Delivering a quick response is a requisition to a quality service provider. There will be times when you need such urgent responses that getting timely support is priceless. At LQA, there is always a PiC available for our customers before, during, and following a project. As a result, many clients said that our fast responses are impressive, and are what make us stand out. 

Final Thoughts on Mobile App Testing Companies

We’ve gone through a detailed review of the top 12 mobile app testing companies. Each company may have its specialized offerings, hence will suit you on different levels, but all can ensure your app is flawless. 

Need expert consultation for your next mobile app testing projects? Talk to our QA experts now! 

Frequently Asked Questions about Mobile App Testing Companies

Vietnam has become the silicon valley in Southeast Asia. According to a report from Gartner in 2016, Vietnam technology industry is in the top 5 destinations for IT Outsourcing due to the low labor cost and high IT skills. If you are looking for the top IT outsourcing companies in Vietnam, this article will be helpful to you.

Criteria for the list comprise:

• Considerable years of experience (>5 years);
• Prestigious industry awards and certification;
• Verified client reviews;
• Large-scale IT talent pool (From 100 employees);
• Diverse domains and technology expertise.

Looking for a comprehensive guide to Vietnam’s IT service industry and outsourcing in Vietnam? Explore details in our Ebook Vietnam’s IT Services Industry: Landscape, Challenges, Opportunities.

 

 

List of Top IT Outsourcing Companies in Vietnam

Let’s take a quick look at the list before zooming into the top 12 trusted IT partners in Vietnam in 2023.

• FPT Software Co., Ltd 
• LTS Group
• Lotus Quality Assurance (LQA)
• TMA Solution
• Harvey Nash Vietnam Co., Ltd. (NashTech Vietnam)
• CMC Global
• KMS Technology Vietnam Co.
• AgileTech Vietnam
• Fujinet Systems JSC.
• Rikkeisoft Corporation
• NTQ Solution
• VNEXT Holdings JSC

You might concern: Pros and Cons of IT outsourcing in Vietnam

Detailed Review of Top IT Outsourcing Companies in Vietnam

Based on public information, here comes a comparison of the companies in the list by four criteria: Number of employees, Project Size, Average cost per hour, and service areas they provide. 

We hope that you can find the most suitable software outsourcing companies in Vietnam from this information:

	Number of employees	Project Size	Average cost per hour	Services Areas
FPT Software Co., Ltd	25,000	$5,000+	From $25/hr	– IT consultancy – Digital transformation – Product engineering – IT management – IT services
LTS Group	400+	$5,000+	< $25/hr	– Custom software development – Software quality assurance – AI development and data training – Business process solutions – Robotic process automation (RPA)
Lotus Quality Assurance (LQA)	100+	$5,000+	< $25/hr	– Mobile app testing – Web app testing – Embedded testing – Automotive testing
TMA Solution	4,000	$50,000+	Undisclosed	– Custom software development – Software quality assurance – Digital transformation – Innovation as a service
MOR Software	400+	Undisclosed	From $20/hr	– Web/mobile app development – Salesforce Consulting & Development – Automotive & Embedded – AI & Blockchain Development
Harvey Nash Vietnam Co., Ltd. (NashTech Vietnam)	1900	$5,000+	$50 – $99/hr	– Custom software engineering – Software quality assurance – Business process solutions – Data, analytics, and AI – IT consultancy
CMC Global	1,500	$5,000+	< $25/hr	– IT outsourcing – Digital transformation – Technology solutions
KMS Technology Vietnam Co.	1,000	Undisclosed	Undisclosed	– Custom software development – Software quality assurance – Enterprise app modernization – Application management & support – Data science
AgileTech Vietnam	50 – 249	Undisclosed	$25 – $49/hr	– Website/ Mobile app development – AI/Big Data Services – Blockchain Services – Testing Services – Digital Transformation – Dedicated Team
FUJINET Systems JSC.	800	Undisclosed	Undisclosed	– Software development – System integration  – Research and development
RIKKEISOFT Corporation	1,500	$10,000+	$25 – 49/hr	– Custom software development  – Software quality assurance – Business process management – UI/UX design – Digital solutions
NTQ Solution JSC.	1,000	$25,000+	< $25/hr	– Business technology consulting  – Software development  – Software maintenance

Now we will dig into the top 12 leading software outsourcing companies in Vietnam.

1. FPT Software

If you are seeking big tech companies in Vietnam, FPT Software is the first name to consider.

FPT Software is a leading IT outsourcing company in Vietnam. It is a member of FPT Corporation – one of the top Vietnamese ICT Groups in Asia. FPT Software is now a trusted technology, IT services, and digital transformation company with 1000+ clients, 71 offices worldwide, and 27,000+ skillful employees qualified with CMMI Level 5 & ISO 27001:2013. 

FPT Software as one of the top IT outsourcing companies in Vietnam

 

• Headquarters: Vietnam
• Global presence: 28 countries and territories
• Founded year: 1999
• Employees: 27,000+
• Hourly rate: From $25/hr
• Certificates: CMMI Level 5, ISO 27001:2013, ISO 9001:2015, ASPICE Level 3, etc.
• Highlighted clients: Hitachi, Neopost, RWE, Schaeffler, AT&T, Airbus, Microsoft, Bayer, Panasonic.

Core services: 

• IT strategic consultancy
• Digital transformation
• Product engineering
• IT management
• IT services

Focused market:  

• Japan, the U.S., Europe (EU), Asia-pacific (APAC)

Outstanding achievements:

• Top 10 digital infrastructure and information security companies in Vietnam (VINASA, 2021).
• Being recognized in cloud migration and managed service partners (Forrester, 2022).
• Awards for innovation in eCommerce and Construction (Asia-Pacific Stevie awards, 2022).
• Awards for innovative information technology and cyber security providers (Information Technology World Awards, 2022)

2. LTS Group

Are you looking for a dedicated Vietnamese IT outsourcing partner with comprehensive service coverage? LTS Group will be the cream of the crop!

LTS Group is a global IT services & solutions provider headquartered in Vietnam – a rising tech hub of Asia – with two branches in Japan and the U.S. With a pool of 300 talented developers and testers owning experience in diverse domains, LTS Group delivers a full range of IT outsourcing services to clients in 11 countries at a customer satisfaction score of 96%. 

 

Company info:

• Headquarters: Vietnam
• Global presence: Japan, the U.S.
• Founded year: 2016
• Employees: 400+
• Hourly rate: Less than $25/hr
• Certificates: ISO 27001:2013, PMP, PSM, ISTQB (International Software Testing Qualifications Board), UI Path, Automation Anywhere, etc.
• Highlighted clients: Qualcomm, Panasonic, SK Telecom, CJ Entertainment, LG Electronics, Toshiba.

Core services: 

• Custom software development
• Offshore development center
• Web/mobile app development
• Software quality assurance & testing
• Business process solutions
• Robotic process automation (RPA)
• Enterprise resources planning (ERP) solutions

Focused market:  

• Japan, South Korea, US, UK, APAC.

Outstanding achievements:

• Sao Khue Award for excellent AI Data Annotation services (VINASA, 2021).
• Top-reviewed web & mobile app developers in Vietnam (The Manifest, 2022).
• Top IT outsourcing companies in Vietnam (Clutch, 2020 – 2021).
• Top BPO companies (Goodfirms, 2020).
• Top 3 software developers in Japan (Clutch, 2022).

 

Seeking a reliable Software Development partner in Vietnam? Choose LTS Group – One-stop ITO destination for worldwide businesses with a free 2-week pilot available.

 

3. Lotus Quality Assurance (LQA)

In case you are seeking the top software testing company in Vietnam, LQA is definitely the leading provider.

LQA is the 1st independent software testing company in Vietnam with 7 years of hands-on experience in software testing. LQA offers a range of testing services and uses both manual and automated methods to identify and report any bugs or issues. In addition, their QA engineers also provide detailed feedback and recommendations to help you improve the overall quality of your products.

Company info:

• Headquarters: Vietnam
• Global presence: Japan
• Founded year: 2016
• Employees: 100+
• Hourly rate: Less than $25/hr
• Certificates: ISO 27001:2013, PMP, PSM, ISTQB Foundation & Advance.
• Highlighted clients: Golden Gate, Bao Viet, Incubit, LG, Infiniq, SQC Inc.

Core services: 

• Mobile app testing
• Web app testing
• Embedded testing
• Automotive testing

Focused market:  

• Japan, South Korea, US, APAC.

Outstanding achievements:

• Sao Khue Award for excellent Software Testing services (VINASA, 2022). 
• Top 3 software testing companies in Vietnam (Clutch, 2021-2022). 

4. TMA Solutions

Among the innovation and digital transformation companies in Vietnam, TMA Solutions stands out as the primary choice.

TMA Solutions was established in 1997 to provide quality software outsourcing services to companies worldwide. The company is now one of the best Vietnamese partners for innovation and digital transformation with 4,000 IT engineers. Their 4.0 technology capabilities include Big Data & Analytics, AI/ML, RPA, IoT, Cloud and DevOps. 

Company info: 

• Headquarters: Vietnam 
• Global presence: Germany, Japan, USA, Canada, Singapore and Australia
• Founded year: 1997 
• Employees: 4,000 
• Hourly rate: Undisclosed
• Certificates: ISO/IEC 27001:2005, ISO 9000:2001, CMMi Level 5, TL 9000.
• Highlighted clients: NTT Data Wave, Likewize, Ribbon Communications, Avaya.

Core services: 

• Custom software development
• Software testing
• Digital transformation
• Innovation as a service

Focused market: 

• North America, Europe, Asia, Australia, Vietnam

Outstanding achievements:

• Top 15 global companies with “Offshore Software Outsourcing Best Practices” (Aberdeen Group, 2002).
• Gold medal for Software Export and Top ICT Companies (HCMC Computer Associations, 2004-2014).
• Top 10 Software and IT Services Outsourcing companies in Vietnam (VINASA, 2022).

5. MOR

When looking for the top IT outsourcing companies in Vietnam, MOR Software is nominated.

MOR Software was founded in 2016 with the mission of bringing Vietnamese services worldwide. As an enterprise providing software development services with international standards, MOR Software quickly affirms its quality in both domestic and international markets. Currently, MOR presents as a platinum ISTQB partner, and Salesforce global strategic partner.

Company info: 

• Headquarters: Vietnam 
• Global presence: US, Japan, Korea
• Founded year: 2016
• Employees: 400+ 
• Hourly rate: From $20/hour 
• Certificates: ISTQB Platinum partner, Salesforces Global Strategic partner, ISO 9001, ISO27001-2013, PMP, PSM, IELTS…
• Highlighted clients: Dentsu Redder, Datt JP, Novalearn, TPL&D, Cydas…

Core services: 

• Web/mobile app development
• Salesforce Consulting & Development
• Automotive & Embedded
• AI & Blockchain Development

Focused market: 

• USA, Europe, Japan, South Korea, Hong Kong, Vietnam and Southeast Asia.

Outstanding achievements:

• Top 10 Vietnam ICT Companies (VINASA, 2021).
• Sao Khue awards in software development services (VINASA, 2020).
• Top-reviewed IT Company in Vietnam (The Manifest, 2022)

Thinking of software outsourcing in Vietnam? Check out our insightful ebook, Vietnam’s IT Services Industry: Landscape, Challenges, Opportunities.

 

6. NashTech Vietnam 

When looking for the top digital transformation companies in Vietnam, NashTech is another popular choice.

Harvey Nash Vietnam Co., Ltd. (NashTech Vietnam) is a notable digital transformation company in Vietnam. The company is  a member of Nash Squared with headquarters in the UK and has had  20 years of operating in Vietnam. NashTech provides bespoke software development, technology advisory services, and business process solutions to businesses around the world.

 

Company info: 

• Headquarters: UK 
• Global presence: UK, EU, APAC, North America 
• Founded year: 1998 
• Employees: 1900 
• Hourly rate: $50 – $99/hr 
• Certificates: Microsoft Gold Partner, ISO 9001, ISO27001-2013, CMMI-DEV V2.0 Maturity Level 5,  etc. 
• Highlighted clients: Ford, Atlanta, CHI, LG, Hitachi Capital (UK), Honda (UK), T-Mobile. 

Core services: 

• Custom software engineering
• Quality assurance and testing
• Business process solutions (BPS)
• Data, analytics, and AI
• Technology advisory

Focused market: 

• UK, USA, Europe, Australia, Japan, Vietnam and Southeast Asia.

Outstanding achievements:

• Top 10 digital transformation services and solutions companies in Vietnam (VINASA, 2022).
• Sao Khue awards in software development services (VINASA, 2020).
• One of the best employers of choice in Vietnam (Anphabe JSC, 2020).

7. CMC Global 

When looking for the top IT outsourcing companies in Vietnam, CMC Global emerges among the top choices. 

CMC Global, among the top IT outsourcing service providers in Vietnam outsourcing industry, is a major division of CMC Corporation – a Vietnamese high-tech conglomerate founded in 1993 with a current workforce of over 2,500 people. With more than 1,500 experienced employees, CMC Global provides a wide range of software development services that can be highly customized to customers’ needs. 

Company info: 

• Headquarters: Vietnam 
• Global presence: Singapore, Japan
• Founded year: 2016 
• Employees: 1500 
• Hourly rate: < $25/hr 
• Certificates: ISO 27001:2013, ISO 9001:2015, CMMi Level 3, AWS Cloud.
• Highlighted clients: Samsung SDS, Panasonic, Honda, Bosch, TIME.com, Approxima. 

Core services: 

• IT services
• Digital transformation
• Technology solutions

Focused market: 

• EU, Korea, Japan, Singapore

Outstanding achievements:

• The Best Company to Work for in Asia 2020 (HR Asia Magazine, 2020).
• Sao Khue Awards for excellence in the IT Outsourcing Service category (VINASA, 2019-2022).

8. KMS Technology Vietnam Co. 

For those in search of prominent HealthTech vendors in Vietnam, KSM Technology should be the initial company to examine. 

KMS Technology is a US and Vietnam-based technology service company with software development, testing and IT consultancy as their focus. In 2021, KMS Technology expands its business direction to focus on providing software services in the Healthcare industry. The company employs a customer-centric approach, meaning that their process, their work and their operation are aligned with those of their clients. 

 

Company info: 

• Headquarters: US
• Global presence: US, Vietnam
• Founded year: 2009
• Employees: 1000 
• Hourly rate: Undisclosed
• Certificates: ISO 27001
• Highlighted clients: Sandata, Ceterus, ERT, Resicap, ThermoFisher.

Core services: 

• Custom software development
• Software quality assurance
• Enterprise app modernization
• Application management & support
• Data science

Focused market: 

• US and North America

Outstanding achievements: 

• Sao Khue Award (VINASA, 2011-2014, 2016-2021) 
• Top 10 Software and IT Services Outsourcing companies in Vietnam (VINASA, 2020) 
• Vietnam 100 Best Places to Work (Anphabe and Nielsen Vietnam) 

9. AgileTech

Are you looking for a quality IT outsourcing provider in Vietnam with a strong focus on serving small businesses? AgileTech will be a no-brainer choice.

AgileTech is an IT outsourcing company specializing in website/mobile apps, blockchain services, AI – big data services. Since founded in 2015, they have accomplished more than 300 projects for customers from more than 10 countries. The company has experience across a wide range of industries, spanning IT, Medical, Real estate, eCommerce, etc. with a strong focus on startups and small-sized business clients.

 

Company info: 

• Headquarters: Vietnam
• Global presence: none
• Founded year: 2015
• Employees: 50 – 249
• Hourly rate: $25 – $49/hr
• Certificates: 1st Prize Startup Weekend Hanoi 2013, Product Owner Certificate
• Highlighted clients: Be, Jupviec, Luxstay, MCBooks, Clingme, AI News, AloSong.

Core services: 

• Website/ Mobile app development
• AI/Big Data Services
• Blockchain Services
• Testing Services
• Digital Transformation
• Dedicated Team

Focused market:

• US, UK, Australia, Singapore, Germany, APAC

Outstanding achievements:

• Top software development company (Goodfirms, 2020)
• Top mobile app developers (Clutch, 2020)
• Top app development company in Vietnam (AppFutura, 2020)
• Top-rated software development company (Softwareworld, 2020)

10. FUJINET Systems JSC.

Talking about Vietnamese IT vendors with a significant focus on the Japanese market, Fujinet Systems is another worth-noticed company. 

FUJINET Systems JSC. builds its reputation in the Vietnam offshoring industry based on high quality, delivery compliance, competitive price and many more. By gathering a team of elite IT engineers, plus the world standard CMMI Level 3 software development process, they can deliver top-notch services with the help of diligent and expert staff. After 20 years of operation, they have delivered more than 2500 projects to the Japanese market. 

Company info: 

• Headquarters: Vietnam
• Global presence: Japan
• Founded year: 2000
• Employees: 800
• Hourly rate: Undisclosed
• Certificates: ISO 27001:2013, CMMI level 3
• Highlighted clients: Uchida, Hitachi, DNP, VINX, Mitsubishi Electric.

Core services: 

• Software development
• System integration 
• Research and development 

Focused market: 

• Japan

Outstanding achievements:

• Top 50 IT Outsourcing companies in Vietnam (VINASA, 2018).
• Top 10 Software and IT Services Outsourcing companies in Vietnam (VINASA, 2022).

Also check out: Ultimate Guide for Managing IT Outsourcing Projects

11. Rikkeisoft Corporation

Rikkeisoft Corporation is another name among the top IT outsourcing services company in Vietnam in 2023. 

In the 11 years since its foundation in 2012, Rikkeisoft Corporation has successfully delivered numerous projects for global clients. As for 4.0 technology embracement, the company focuses on researching and developing AI, IoT, VR/AR, Blockchain, Cloud, etc. They are committed to becoming a leading enterprise within the region and reaching the milestone of 10,000 employees by 2025. 

Company info: 

 

 

• Headquarters: Vietnam
• Global presence: Japan, US
• Founded year: 2012
• Employees: 1,500+
• Hourly rate: $25 – 49/hr
• Certificate: ISO 9001:2008; ISO/IEC 27001:2013.
• Highlighted clients: Viettel, VNPT, Vingroup, Masan Consumer, AEON Mall.

Core services: 

• Custom software development 
• Software quality assurance
• Business process management
• UI/UX design
• Digital solutions

Focused market: 

• Vietnam, Japan, Europe, US

Outstanding achievements:

• Top IT consultants in Vietnam (Clutch, 2022)
• Top IT consultants in Japan (Clutch, 2022)
• Top 10 Software and IT Services Outsourcing companies in Vietnam (VINASA, 2022).

12. NTQ Solution JSC.

One more option for digital transformation partner consideration when outsourcing to Vietnam –  NTQ Solution.

Founded in 2011, NTQ Solution has made great strides from a team of 5 founder members to nearly 850 employees in 2022. As an outstanding player among Vietnam IT companies,  NTQ Solution focuses on researching and applying the most advanced technologies, namely Blockchain, AI, Machine Learning, Big Data, Cloud, VR/AR, Low code, and Agile to help customers realize digital transformation faster and more efficiently. 

Company info: 

• Headquarters: Vietnam
• Global presence: Japan, South Korea, Hong Kong
• Founded year: 2011
• Employees: 1,000 
• Hourly rate: Less than $25/hr
• Certificate: PMP, CCBA, AWS, ISTQB, OCA, etc.
• Highlighted clients: Softbank, Nojima, Fujisoft, Systena, Uniadex.

Core services: 

• Business technology consulting 
• Software development 
• Software maintenance

Focused market: 

• Japan, Korea, Hong Kong, EU, US 

Outstanding achievements: 

• Top 10 Software and IT Services Outsourcing companies in Vietnam (VINASA, 2022). 
• Sao Khue award for Software Outsourcing service (VINASA, 2021). 

How to Choose the Best-suited IT Outsourcing Company in Vietnam?

As of August 2023, Vietnam has nearly 10,000 IT service companies serving domestic and global markets. So, how to choose the right one? Below is LQA’s recommended vendor selection process for you.

 

Prepare Upfront

• Your project’s ideas, long-term vision, and long-term goals (must-have)
• Your budget and timeframe (should-have)
• Your technical requirements (optional)

Source Vendor

• Listing directories: Clutch, Goodfirms, etc.
• Industry reference: Your friends, partners, or official industry associations like VINASA and VNITO Alliance, etc.
• Industry publications: Vietnam’s Top 10 ICT Companies, Vietnam’s Sao Khue Awarded Companies, etc.
• Online search: Top software vendor in Vietnam, etc.

Assess Vendor’s Suitability

• Credibility: Company history and environment; Client testimonials and reviews; etc.
• Ability: Relevant development portfolio; Consulting capability; Technology stacks; Software development methodology; etc.
• Compatibility: Understanding your requirements; Responsiveness; Communication & reporting methods; Budget & Timeline guarantee; Adherence to QA & security standards.

Interview Vendor

• Discuss and evaluate their solutions and estimations for your project
• Interview team members

With the above streamlined 4-step process of Vietnamese software vendor selection, you can select the best suitable and trustworthy partner for your next outsourced project.

If you are complete novice in outsourcing, checkout the full checklist to optimize cost and take full advantage of external teams. 

Frequently Asked Questions about IT Outsourcing Companies in Vietnam

1. Is Vietnam a tech hub?

Yes, Vietnam is a tech hub located in Southeast Asia. 

Vietnam’s tech scene has been facilitated by a well-invested tech educational system, over 67,000 IT companies, over 1 million ICT workers, and regional digital resonance from Southeast Asia and Asia-Pacific – two hot markets for tech startups. In 2022, the revenue of Vietnam’s ICT sector hit US$148 billion, showing an increase of 8.7% year on year.

2. How many IT companies are there in Vietnam?

As of August 2023, there are 67,365 IT companies in Vietnam, including 9,822 IT services companies. 

Data source: Vietnam’s Ministry of Information and Communication (MIC).

3. Is Vietnam good for outsourcing?

Yes, Vietnam is an exceptional country for outsourcing. With a large IT talent pool, competitive IT services costs, well-invested IT infrastructure, and a favorable business environment, Vietnam helps businesses to outsource effectively. 

Here are some highlighted recognitions that Vietnam has gained: 

• Top 6 countries by Global Services Location Index (Kearney, 2021).
• Top 29 countries by Open For Business (U.S. News, 2023)
• Top 1 Digital Riser in East Asia and the Pacific region (European Center for Digital Competitiveness, 2021)

4. What companies outsource to Vietnam?

The most highlighted companies outsourcing to Vietnam include: 

• • US: Qualcomm, Microsoft, Google, Intel, etc.
  • EU: Airbus, Discovery, Unilever Networks Europe, Continental, etc.

• South Korea: LG, Samsung, Shinhan Bank, SmileGate, LG Electronics, Ricoh, etc.
• Japan: Uchida, Hitachi, DNP, VINX, Mitsubishi Electric, NTT Data, Toshiba, etc.
• Southeast Asia: URC, Central Group, Friso, etc.

5. What is the tech city in Vietnam?

As of 2023, 3 major tech cities are driving Vietnam’s IT Sector including:

• Ho Chi Minh City (28,000 ICT companies)
• Hanoi (17,900 ICT companies)
• Da Nang (2,500 ICT companies).

Final Notes

Vietnam has the potential to maintain its position as an exceptional outsourcing destination in Asia. Although the aforementioned top 12 IT outsourcing companies in Vietnam have their benefits and limits, they still have an outstanding portfolio and can be your trusted partner. 

Need to outsource an IT project? Contact Lotus Quality Assurance’s expert and let us know what we can help you with!

 

 

 

Are you seeking the top IT outsourcing countries to optimize your outsourcing project?

IT Outsourcing has been offering many benefits to scale a business and earn a competitive edge in the public. With the idea to implement IT Outsourcing, the outcome of your project relies significantly on where you want to hire. So, join LQA to explore the list of the Top IT outsourcing countries based on cost, labor, technology, and other important factors to facilitate an effective IT outsourcing service.

Best IT Outsourcing Countries in 2023

1. Vietnam – The Next “Silicon Valley” in Southeast Asia

Since the rise of IT outsourcing services about 15 years ago, Vietnam software outsourcing has always been a hidden gem for businesses to apply technology. In fact, in recent years, Vietnam has proven its capabilities as Japan’s second-largest partner in terms of software development and service outsourcing from 2014 to the present.

If you are about to build software that streamlines business management or boosts productivity, check out Software Development 101 – A Complete Guide For Stakeholders to dig deeper into the whole process. And because you are seeking the top IT outsourcing countries, we bet our Comprehensive Guide On Offshore Software Development will be the next thing you should dig into.

The labor costs in Vietnam are 90% less than in the U.S., hence more funds for development and less budget spent on hiring ICT companies.

For example, the price to hire an offshore software developer in Vietnam ranges from $10-$25/hour, while in China it is $18-$50/hour (for junior level). Other countries in Southeast Asia have a higher salary base, with Thailand’s average salary ranging from $13-$40/hour, Philippines’ is $17.5-$42.5/hour.

According to MarketsInsider, Vietnam is ranked 5th in the “Best Countries to Outsource to in the World in 2019” list. Moreover, Overall, companies in Vietnam have an IT-related turnover rate of less than 5%, whereas, in many other countries, such as India, this turnover rate can be 10% or even higher.

 

2. India – Leading the IT Outsourcing Countries in Asia

The outsourcing industry in India is one of the most sought-after by the world’s biggest brands. Thanks to many beneficial features, India is leading the IT Outsourcing Countries in Asia with the highest number in revenue and growth in the past few years. These features include:

• Large talent pool with high competency: The country has a population of over 1.2 billion people and around 3.1 million graduates are added to the workforce each year. Besides the well-trained workforce, India also has a large population that can speak English fluently, making communication in IT Outsourcing much easier.
• Reasonable price: According to PayScale, the average annual salary for a software developer in India is 523,785 INR (around $6,835), which is much lower than that of the US or the UK. With such a price, businesses can get IT services with equivalent or even higher quality.
• Infrastructure and technology: India can offer state-of-the-art telecom, ISP, and cellular network. Plus, top IT outsourcing companies in India can also do customized solutions for various applications.
• Supportive government: India has a stable pro-IT government whose policies on the economy, GDP growth, tax-related and other benefits have helped attract businesses to outsource their IT functions in India.

 

3. Brazil – Leader Among the Top IT Outsourcing Countries in Latin America

Brazil is considered in the top #13 on the top software outsourcing countries worldwide and the #1 IT outsourcing countries in Latin America. Brazillian software developers got a score of 71.3 % on HackerRank evaluations and the country also ranks 5th on the 2021 Global Service Location Index by Kearney report.

At the same time, Brazil has an impressive IT infrastructure with 90 technology parks and a high density of research centers and tech companies. The government also offers tax incentives to enterprises working on technology innovation, contributing to better IT infrastructure and lower costs for software projects.

As of 2021, Brazil had around 470,000 software developers with an average developer hourly rate ranging from $25 to $80.

 

4. Poland – High-Quality IT Outsourcing Countries

The next one is Poland – another popular destination for businesses that are looking for IT Outsourcing countries. This country has many similarities with Ukraine in terms of cultural traits, and the average salary for IT workers.

What makes Poland stand out as one of the best outsourcing countries is the high quality of its services and highly-competent technical staff. With nearly 430,000 IT specialists on the market, Poland has the most prominent IT expert pool in the Central and Eastern Europe region. With that quantity comes high quality. Poland consistently ranks as one of the top three countries with the world’s best programmers.

Another plus point of Poland is that Polish IT service providers must comply with the strict cybersecurity and data protection measures mandated by the country’s EU membership. According to the Global Cybersecurity Exposure Index, Poland is a low-exposure risk country. It ranks 16th in Europe and 22nd in the world — better than China, Israel, or Mexico.

 

5. The Philippines – Budget-Friendly IT Outsourcing Country

Manila – the capital city of The Philippines is the only non-Indian city to make the top 7 of the Tholons International Top 100 IT Outsourcing countries. This shows excellent potential for any business that is looking for IT Outsourcing countries in Asia.

The number one reason for businesses to choose the Philippines is the competitive costs. Besides the advantage of a low-cost labor force, The Philippines can also offer favorable governmental policies for foreign investors and ICT services in general. To be more specific, BPO services are highlighted as one of the 10 high-potential and priority development areas of The Philippines.

The Philippines’ government also offers tax and non-tax incentives which can help you save from 8 – 10% of the cost. Moreover, The Philippines has created regional ICT councils and a National ICT road map for the whole country to follow. When entering the market, you will be assisted and supported by the official authorities.

 

6. The US – The World-leader Among the Top IT Outsourcing Countries in the World

Even though the USA is not the major player in the global map of IT Outsourcing Countries in terms of cost, it is famous for top-notch quality for many kinds of services.

For many years, the U.S. has always been one of the leading places for the most ground-breaking technologies. The application of the latest technologies in the U.S. is the most advanced. Unconsciously, the work quality in the U.S. is the standard for every other country to follow as this country has a high level of professionalism.

Also, the US is the home to many best IT Outsourcing companies in the world, namely Bottle Rocket, Accenture, KitelyTech, etc. These companies have already made their names in the global IT outsourcing market, and are trusted destinations for business from all around the world.

 

7. Argentina – Preferred destination to outsource software developers

In Coursera’s Global Skills Index Report 2020, Argentina ranked 22nd in global data science skills rating that included such technologies as Python, SQL, R, TensorFlow, Cloud APIs, NLP, and others. But among Latin American IT outsourcing countries, it was the first. In 2020, Argentina got a remarkable first place in the global ranking in technology.

As Argentina is on the same continent as the US and Canada, Argentina becomes a preferred destination to outsource software developers from, in comparison to India and other Asian countries, the time zones of which may differ from the US by about 12 hours.

Because of the one-hour time difference between Argentina and the US, the response time becomes shorter, any queries or errors can be resolved swiftly and projects can be completed faster. Thus, the time zone is a definite advantage that is attractive for US-based companies to hire remote development teams from Argentina.

 

8. Belarus – A Star Among the Most Popular IT Outsourcing Countries

Belarus is one of the best countries to outsource to that can be reliable for businesses. Belarus’ software development industry might not be impressive as other neighboring countries like Ukraine and Poland. Yet, the nation has proved itself a beneficial destination among the top IT outsourcing countries in which it can provide a great pool of tech talents, competitive development wages, and mature infrastructure.

The number of IT specialists in Belarus is over 56,000 specialists. It is a modest number compared to neighboring countries. However, with the modern education system combined with its top-tier tech universities, Belarus is generating over 5000 graduates every year. It is the reason for growing not only the quantity but also the quality of the software developers. Besides the technical expertise, excellent language communication skills can be a plus for software engineers in this country.

Bulgaria provides a qualified IT workforce that can help you scale up your business at an affordable price. The offshore software development rates will come to around 32-45$. The popular technology stacks are JavaScript, React, PHP, Java, SQL, and Python.

With the above list of the top countries for outsourcing, Lotus QA hopes you can find a suitable destination to hire a professional technical team.

 

 

Looking for Top Software Outsourcing Countries?

We hope to provide you with some helpful information via the list of the top 8 best countries for outsourcing.

The IT Outsourcing market in 2023 faces new challenges including competition for talent, tech layoffs, and the global economic recession. With that context, the needs of businesses when using IT outsourcing have also changed.

According to Deloitte’s Global Outsourcing Survey 2022, organizations are turning to outsourcing to fill human resources and technical gaps, drive value, and provide end-to-end solutions. This strongly affects how enterprises choose their IT vendors.

If you want to update the latest trends in IT Outsourcing, and how businesses can get the most benefits when deciding to outsource their IT projects/ departments, check out our IT Outsourcing Ultimate Guide: Definition, Types & Models, And Trends To Look Out for in 2023.

If you are considering Vietnam and need practical advice on optimizing your outsourcing project, we are eager to help. LQA is the first independent software testing company in Vietnam and also a member of LTS Group – an end-to-end IT solutions and services provider headquartered in Vietnam.

We have experience with IT services in many domains such as retail, food and beverage, healthcare, etc., making us one trustworthy and professional service provider for businesses wanting to implement IT outsourcing. When working with us, you will get access to:

• High Security: LQA not only follows stringent procedures of ISO 27000:01 for optimal security and international standardized process but also flexibly adapts to clients’ requirements
• Quality Human Resource: we ensure staff competency through strict rounds of interviews, on-job orientations, and continuous learning & development for the most suitable QA staff.
• Flexibility: We provide different working models to allow clients to choose or change the plan at any time.

Contact us for more support with:

• Website: https://www.lotus-qa.com/
• Tel: (+84) 24-6660-7474
• Fanpage: https://www.facebook.com/LotusQualityAssurance

 

Our Clients Also Ask

Since the launch of the economic reform Đổi Mới in 1986, Vietnam has taken effective steps toward an open and supportive business environment. As of 2022, Vietnam makes it to be among the top 10 destinations for software outsourcing services. So, what factors make Vietnam stand out, and what challenges remain?  This article will dig into the pros and cons of IT outsourcing in Vietnam, plus what we can do (and are actually doing) to resolve these disadvantages. But first, let’s take a look at Vietnam’s IT outsourcing infrastructure!

Vietnam IT Outsourcing Market Outlook 2022

5 Benefits Of IT Outsourcing In Vietnam

IT outsourcing to Vietnam brings loads of benefits regarding resources and quality, facilitated by competitive pricing, strong IT infrastructure, and an open business environment for the IT sector.

1. Cost saving

Spanning South-East Asia – one of the cheapest regions in the world, Vietnam has successfully seized this pricing advantage to become the 6th-greatest destination for software development. As of 2022, Vietnam scores 99.8/100 in Cheap manufacturing costs rated by the US NEWS and is among Asia’s lowest, according to a survey by TMX Global.  That’s why the first benefit of IT outsourcing to Vietnam is a much lower cost than that in most other IT outsourcing countries. For example, it takes $20-$45 per hour to hire a senior Vietnamese developer and $65-$130 per hour for an American one.

2. Access to qualified IT human resources

As quality is a prerequisite while the IT sector is so particular, a skilled IT workforce is vital to ensure qualified and secured software products. Talking of numbers, Vietnam has 1,08 million IT staff including 400,000 programmers. 148 Vietnamese universities and 412 vocational colleges are qualified to provide IT education, adding 62,000 IT human resources to the market annually.  In a quality manner, Vietnamese IT labor is considered skilled, hard-working, and trustworthy, acting as per what they promise and adhering to the plan. Some achievements that they’ve got:

• Top ten countries with the highest number of engineering graduates (2022) 
• Vietnam ranks 29th in terms of Skillvalue Worldwide in the Developer Skills Chart of Skill Value Report (2018). 
• Top 06 worldwide in Developer Skills Charts of Topcoder (2022). 
• Rank 23rd worldwide in Developer Skills Charts of Hackerrank’s Report (2016). 

3. Keeping pace with new technologies

Another advantage of outsourcing IT functions in Vietnam is that you can utilize innovative technologies ability to build software applications with enhanced quality, security, and user experience. Here, how does Vietnam actually develop new technologies ability? Education comes first! Annually adding, adjusting, and enhancing training programs in AI, Data Science, Big Data, Cloud Computing, IoT, VR / AR, Blockchain, 3D Printing, etc.  Also, hosting awards to encourage initiatives for new technologies, such as the AI Award 2022 and RMIT Blockchain FinTech 2022. Next is infrastructure, Vietnam is ambitious to build a National AI Research and Development Program with an AI Valley in Quy Nhon. We also establish many communities for specific technologies, such as the Vietnam Blockchain Association (VBA), VietAI, AI4Life, Artificial Intelligence Community, etc.

4. Access to dedicated end-to-end IT services

A big bonus when outsourcing software development in Vietnam is comprehensive and professional end-to-end IT services, thanks to the rise of end-to-end IT outsourcing firms.  Take LTS Group, for instance, we have LTS EDU specializing in IT training, LTS for software development, LQA for software quality assurance, and GDS for digital transformation. Meaning that our clients will conveniently get comprehensive services to optimize their business outsourcing.

5. Open and stable business environment

Vietnam ranks 21st globally in Open For Business fueled by a stable society and supportive government policies. Dig deeper, Vietnam is a united nation with one party and religions co-existing beautifully. Vietnam is almost free of religious conflict. Also, the government has provided many exemptions and reductions in tax, land rental, etc exclusively for the IT industry.  Hence, outsourcing to Vietnam will help business owners lower the risks of being distracted by unfavorable social situations or struggling with complicated cross-border procedures when working with offshore partners.  Also read: Top IT outsourcing companies in Vietnam

Disadvantages Of IT Outsourcing In Vietnam

Yes, the above benefits are undoubtedly great, but the challenges of IT outsourcing in Vietnam do exist. Let’s dig into them and see what we can do to resolve them!

1. English is not a native language

Vietnamese software developers have used English for many years as the official working language when working with global partners. But, above all, English is not a native language, and you shouldn’t expect perfect English communication when working with Vietnamese IT providers.  This is probably the biggest challenge when IT outsourcing to Vietnam. So, how IT companies in Vietnam are improving this, and how the clients can lower the risks? Apart from English subjects as mandatory at schools, companies themselves are encouraging English learning in specific ways. For example, at our holding company LTS Group, we have an active English club with hands-on communication sessions every morning, plus set Friday as a fully English-speaking day. And 86% of our employees can communicate well in English. On the other hand, as a client, you should carefully assess the people that will communicate with you and report to you during the project, especially the project leader. Another tip is to prioritize vendors with solid experience in working with global clients from various countries.

2. Time Difference

A common disadvantage in offshore development that not only Vietnam facing is the timezone barrier. Vietnam with the GMT+7 timezone is 11 hours ahead of the US and 7 hours ahead of the UK, for example. So, it can be a challenge if you work on an agile development model that often requires real-time interactions and responses. So, the solutions are so clear here. The client can consider the project-based model to minimize interactions or both parties together find a proper way of communication and reporting to lower the barrier of timezone.

Key Takeaways

There’re always pros and cons when working with an offshore development provider. In the case of IT outsourcing in Vietnam, the juiciest benefits are probably competitive costs and quality assurance while the biggest challenge lies in the language barrier. Still, overall, we see that the benefits of outsourcing to Vietnam outweigh the drawbacks, proven by the current strong position of Vietnam on the global IT outsourcing map.

About LQA

LQA is the first independent quality assurance company in Vietnam. We’re a member of LTS Group which specializes in software QA, software development and BPO. If you are seeking dedicated end-to-end IT services or specific IT functions, don’t hesitate to leave us a message and get our responses in no time!

• Website: https://www.lotus-qa.com/
• Tel: (+84) 24-6660-7474
• Fanpage: https://www.linkedin.com/company/lqa/

 

Thuê  ngoài (outsourcing) là hình thức sử dụng dịch vụ bên ngoài để thực hiện các quy trình kinh doanh của doanh nghiệp, thường là các hoạt động không cốt lõi hoặc các hoạt động nằm ngoài chuyên môn hiện tại của doanh nghiệp. Doanh nghiệp có thể thuê ngoài toàn bộ dự án, thuê ngoài một phần, hoặc thuê nhân viên từ nhà cung cấp trong một khoảng thời gian nhất định.

Để biết Tại sao doanh nghiệp nên lựa chọn outsourcing và Cách outsource hiệu quả, bài viết sẽ nói về:

• Lợi ích của việc outsourcing
• Những lĩnh vực có xu hướng outsource cao nhất
• Yêu cầu cần thiết để outsource thành công

 

 

Tại sao doanh nghiệp outsource – 3 lợi ích cốt lõi của việc outsourcing

1. Outsourcing giúp doanh nghiệp tăng lợi thế cạnh tranh

Lợi thế cạnh tranh của doanh nghiệp thể hiện ở khả năng tạo ra sản phẩm/dịch vụ chất lượng cao với chi phí thấp hơn trong khoảng thời gian ngắn hơn. Sử dụng dịch vụ thuê ngoài là một trong những lựa chọn hoàn hảo để đảm bảo các yếu tố đó, cụ thể:

#1: Tăng chất lượng sản phẩm 

Việc thuê ngoài giúp doanh nghiệp có được nguồn lao động chất lượng cao và quy trình hiệu quả cho sản phẩm/dịch vụ của mình.

Đặc biệt, với những ngành đặc thù, chẳng hạn như Công nghệ thông tin, việc thuê ngoài để tận dụng nguồn nhân lực high-tech là rất cần thiết để doanh nghiệp bắt kịp với các xu hướng công nghệ mới nhất nhằm nâng cao chất lượng và giảm thiểu các rủi ro cho doanh nghiệp.

#2: Giảm chi phí 

Các chi phí cho tuyển dụng, lao động, quản lý, cơ sở vật chất sẽ được giảm thiểu thông qua việc thuê ngoài. Trung bình, doanh nghiệp tiết kiệm được 15% chi phí khi outsource. Đồng thời, Deloitte 2020 Global Outsourcing Survey đã chỉ ra rằng 70% doanh nghiệp thuê ngoài vì lợi ích cắt giảm chi phí.

#3: Giảm thời gian đưa sản phẩm ra thị trường 

Khi outsource, doanh nghiệp có thể tiếp cận nguồn lực mạnh mẽ của các công ty cung cấp dịch vụ gia công quy trình kinh doanh, từ đó tăng khả năng cung cấp sản phẩm/dịch vụ của mình để đi trước đối thủ và đáp ứng nhiều hơn nhu cầu của thị trường, hoặc chỉ đơn giản là giảm sự chờ đợi và tăng sự hài lòng của khách hàng.

2. Outsourcing tăng khả năng mở rộng của doanh nghiệp

Một lợi ích khác của outsourcing là giúp doanh nghiệp “chạm” tới nhiều quy trình hơn và tạo điều kiện mở rộng theo cả chiều ngang và chiều dọc. Đặc biệt ở các doanh nghiệp vừa và nhỏ với nguồn lực hạn chế, việc thuê ngoài giúp công ty thực hiện nhiều hoạt động để mở rộng kinh doanh nhưng đang gần như không thể với nguồn lực nội bộ hiện có.

Ví dụ: Một công ty về sản phẩm game truyền thống đang đứng trước cuộc đổ bộ của game NFT thuộc công nghệ mới nổi blockchain. Thay vì tuyển dụng mới và đào tạo, công ty này có thể thuê ngoài phát triển dòng game NFT mới (mở rộng theo chiều ngang) hoặc phát triển thêm tính năng NFT cho các game hiện tại (mở rộng theo chiều dọc) để theo kịp xu hướng và mang về lợi nhuận kinh doanh vượt trội trong thời gian ngắn.

3. Outsourcing giúp doanh nghiệp sử dụng nguồn lực tốt hơn

Một lợi thế rõ ràng khác khi doanh nghiệp sử dụng dịch vụ thuê ngoài là sự tập trung nguồn lực vào các lĩnh vực kinh doanh cốt lõi. Nguồn lực này bao gồm tâm trí, sức lao động và các tài sản khác của doanh nghiệp. Việc loại bỏ mối lo về các hoạt động không thiết yếu hoặc các quy trình cần thiết nhưng vượt quá khả năng sẽ giúp doanh nghiệp khắc phục điểm yếu, tập trung vào các lợi thế sẵn có và vận hành hiệu quả hơn.

4 Lĩnh Vực Có Xu Hướng Thuê Ngoài Cao Nhất

 

1. IT

Công nghệ thông tin luôn nằm trong danh sách các chức năng outsource nhiều nhất trên thế giới. Với đặc thù là một ngành yêu cầu hàm lượng chất xám cao cùng tốc độ thay đổi nhanh, việc thuê ngoài giúp các công ty CNTT có được nguồn nhân lực đạt chuẩn, giải quyết vấn đề thiếu nhân sự giữa cuộc chiến nhân tài công nghệ và bắt kịp với các xu hướng công nghệ mới nhất.

Ngoài ra, việc phát triển ra nước ngoài – Offshore Development Center (ODC) – là một chiến lược hiệu quả giúp doanh nghiệp CNTT tận dụng lợi thế giá cả về địa lý và giảm chi phí phát triển sản phẩm. Danh sách các nước hàng đầu cho dịch vụ ODC bao gồm: Việt Nam, Ấn Độ, Trung Quốc, Philippines, Belarus…

2. Tài chính

Thuê ngoài trong lĩnh vực tài chính là một chiến lược phổ biến cho các doanh nghiệp nhỏ cũng như các quỹ đầu tư, tiêu biểu nhất là thuê ngoài kế toán.

Doanh nghiệp có thể outsource phần lập sổ sách và quản lý chứng từ, hoặc là toàn bộ chức năng của phòng kế toán. Đối với quỹ đầu tư, việc outsource còn có thể bao gồm các hoạt động tính toán giá trị tài sản ròng và cập nhật giá trị danh mục đầu tư của các nhà đầu tư hàng ngày.

3. Bảng lương (Payroll)

Thuê ngoài dịch vụ tính lương là lựa chọn hàng đầu cho các doanh nghiệp vừa và nhỏ. Quy trình tính lương không chỉ bao gồm việc tính toán đơn thuần mà còn cần kiến thức về luật lao động, hợp đồng lao động và bảo mật dữ liệu nhân viên. Do đó, doanh nghiệp với nguồn lực hạn chế có xu hướng thuê ngoài tính lương thay vì đầu tư vào đội ngũ kế toán & HR toàn thời gian.

4. Dịch vụ khách hàng

Thuê ngoài tổng đài Call Center giúp doanh nghiệp có được hệ thống cơ sở vật chất đầy đủ cùng đội ngũ chăm sóc khách hàng chuyên nghiệp 24/7. Trong kịch bản thuận lợi, outsource Call Center có thể giúp doanh nghiệp tiết kiệm tới 30% chi phí trong khi gia tăng mức độ hài lòng của khách hàng và nâng cao chất lượng dịch vụ khách hàng nói chung.

Các yếu tố cần thiết để outsourcing thành công

Để đảm bảo chất lượng tốt nhất cũng như hạn chế rủi ro khi outsource, đây là một sột số lưu ý khi thuê ngoài bạn cần biết.

Lựa chọn mô hình thuê ngoài phù hợp

Lưu ý quan trọng đầu tiên khi outsource là lựa chọn đúng mô hình thuê ngoài vì nó ảnh hưởng đến hợp đồng cũng như chi phí và nỗ lực của doanh nghiệp cần bỏ ra. Các mô hình thuê ngoài phổ biến bao gồm:

• Thuê ngoài theo dự án (Fixed-priced model): Doanh nghiệp bàn giao toàn bộ quy trình thực hiện dự án cho công ty đối tác và trả một mức chi phí cố định. Mô hình này hợp với các dự án có quy mô vừa và nhỏ, thời gian thực hiện ngắn, có yêu cầu cụ thể và không quá phức tạp.

Ví dụ: Công ty bạn cần xây dựng một website. Bạn chọn một nhà cung cấp dịch vụ outsource để thực hiện toàn bộ quy trình phát triển. Hai bên sẽ thỏa thuận trước về chi phí bạn phải trả cũng như thời hạn bàn giao và các yêu cầu về sản phẩm mà bên đối tác phải đáp ứng.

• Mô hình Thời gian và Vật liệu (Time & Material model): Doanh nghiệp sẽ thuê ngoài một phần việc hoặc công đoạn trong toàn bộ dự án và thanh toán theo thời gian và nỗ lực thực tế mà bên đối tác phải bỏ ra. Mô hình này phù hợp với các dự án dài hạn nhưng chưa có yêu cầu rõ ràng và cần sự linh hoạt để điều chỉnh theo sự thay đổi/phản hồi của thị trường và khách hàng.

Ví dụ: Công ty bạn cần thực hiện marketing tổng thể cho một website. Bạn có thể thuê ngoài phần viết nội dung blog cho một agency và thanh toán chi phí dựa trên số lượng, chất lượng bài viết.

• Mô hình thuê ngoài tăng nhân viên: Đây là hình thức mà doanh nghiệp thuê một số lượng nhân viên về làm việc dưới sự quản lý của công ty mình trong một khoảng thời gian cụ thể.

Ví dụ: Công ty bạn thuê một chuyên gia marketing từ nhà cung cấp về làm việc trong vòng hai tháng. Bạn trả chi phí cho nhà cung cấp và họ chịu trách nhiệm hoàn toàn về mặt phúc lợi của chuyên gia này.

Ngoài ra, doanh nghiệp cũng có thể cân nhắc các mô hình thuê ngoài dựa trên vị trí địa lý để tận dụng lợi thế về giá, bao gồm:

• Onshore: Thuê đối tác trong cùng một nước.
• Nearshore: Thuê đối tác ở các nước lân cận.
• Offshore: Thuê đối tác ở thị trường nước ngoài.

Xác định rõ các tiêu chí trước khi thuê ngoài

Một tiêu chí khác trước khi outsource là doanh nghiệp cần làm rõ mục tiêu của dự án, mục tiêu của việc thuê ngoài và những kỳ vọng của mình về dịch vụ mình sẽ nhận được. Ngoài ra, hai bên cần thống nhất về một kênh giao tiếp và một phương thức báo cáo công việc trước khi hợp tác. Trong trường hợp này, thỏa thuận mức dịch vụ (SLA) – mức độ dịch vụ mà người thuê mong đợi từ một nhà cung cấp dịch vụ – sẽ hữu ích cho cả hai bên.

Ngoài ra, doanh nghiệp cũng cần quan tâm đến yếu tố bảo mật. Hợp đồng thỏa thuận bảo mật thông tin (non-disclosure agreement) nên được thảo luận và ký kết trước khi hai bên tiến hành hợp tác.

Bắt đầu với một bài kiểm tra

Doanh nghiệp cũng có thể làm một bài kiểm tra trước khi quyết định thuê ngoài nếu chưa thực sự tin vào năng lực của nhà cung cấp. Với cách này, bạn bắt đầu dự án của mình với một phạm vi công việc nhỏ với một bộ mục tiêu rõ ràng. Kết quả của dự án này có thể là một chỉ số đánh giá năng lực và hiệu suất của đối tác, là cơ sở đi đến quyết định hợp tác giữa hai bên.

Kết Luận

Như vậy, chúng ta đã thảo luận về “Tại sao doanh nghiệp outsource?” cũng như “Những yếu tố cần có để outsource thành công”. Hy vọng bài viết đã cung cấp một cái nhìn sơ bộ để góp phần giúp doanh nghiệp của bạn đưa ra quyết định thuê ngoài hợp lý hơn cũng như lựa chọn và cân bằng giữa outsourcing và insourcing tốt hơn.

Giới thiệu LQA

LQA là một công ty chuyên về dịch vụ kiểm thử và đảm bảo chất lượng phần mềm với 6 năm kinh nghiệm cung cấp giải pháp tùy chỉnh cho khách hàng đến từ 9 quốc gia. Liên hệ LQA ngay để được tư vấn miễn phí về dịch vụ kiểm thử phần mềm cũng như các dịch vụ IT khác!

 

The benefits of IT Outsourcing are undoubtedly one of the most juicy reasons in any outsourcing decision. But what are the deciding factors that can drive one business owner into implementing IT Outsourcing? Let’s find out more about the Top 5 IT Outsourcing benefits that you need to know here.

5 Juicy Benefits of IT Outsourcing

1. Lower cost for your project

Unquestionably, the first advantage of IT outsourcing is cost reduction. As despite the amount of money and time that you need to spend on one project/application varies, it will definitely cost you quite a lot to put a fully functioning and bug-free application online.

Under the circumstance of the global economic market, many executives now prioritize their budgets, meaning that they would want to look for the most cost-effective solutions. Henceforth, if you put an in-house team, which can cost millions of dollars to build and maintain, and an outsourced team, which is 30-50% less costly on the table, the executives are leaning towards IT Outsourcing.

Look at this example, and you’ll understand what we’re trying to illustrate here. According to an UK talent report, it costs you $55,000/year to hire an average Java developer in the United Kingdom, and the number even reaches $90,000/year for an experienced one.

 

Benefits of IT outsourcing – Cost reduction

 

In contrast, the equivalent job in the Vietnam IT market would only cost you approximately $10,000. Looking at these numbers, you can see the huge gap between the talents from two different places. However, if you look closer into how the Java developers in Vietnam code and communicate, you will see no difference, at least in terms of professional knowledge.

So, what we’re trying to say here is that you will be able to hire a fully capable Java developer in Vietnam at a much lower price. The saved amount of money can be used in other investments within your projects.

Besides the lower salary, your business can save a fortune on the recruitment agency fee and management costs. No employer branding is needed, no costly marketing campaigns and no uncalled-for managing expenses.

Read more: How to estimate IT Outsourcing Cost

2. Higher chance to hire in-demand tech talents

What are the deciding factors for a high-profile software developer when they choose between companies?

According to a survey from TopCV Vietnam, 57,9% of the participants stated that they are concerned with how interesting it is to work in a company, while 48,7% emphasize the importance of the company’s tech stack. Both of these features can be found in big enterprises or IT-majored companies. But how about the small-to-mid-size companies that have no experience in digitalization and technologies? How are they gonna find the most suitable IT talents for their tech projects if they have no reputation?

These questions can be answered with IT Outsourcing advantages. With IT Outsourcing, you don’t have to worry about IT recruitment, as it is all taken care of by the vendors. These vendors have their tactics to attract, recruit, manage and retain tech talents. With them doing this for your business, you can save a lot of time while still having great access to their IT talent pool.

3. Quick time-to-market

Customers’ unquenchable desire for the most up-to-date features, corporate growth targets, shorter life cycles, and senior management pressure all contribute to speed-to-market. Many consumers demand a continuous set of upgraded features on an annual cadence due to the amazing velocity of innovation in mobile handset devices.

 

Benefits of IT Outsourcing – Quick time to market

 

When companies fail to reach their time to market targets, they lose money as well. A product that is six months late to market makes 33 percent less profit over five years, according to classic research by McKinsey & Co; if it is released on time but is 50 percent over budget, profits are only decreased by roughly 4%.

In the B2C software business, technology companies frequently employ and prosper with the concept of a Minimum Viable Product (MVP). Although this method entails some risk in terms of client satisfaction, it also allows the team to move rapidly and shorten the time to market by releasing a version with only the most essential functionality.

But how to you obtain quick time-to-market if you are still tangled with hiring and training talents? The answer is IT Outsourcing, as this approach helps you hire very quickly, and these hires barely need any training in the industry and technologies.

4. Flexibility & agility

Businesses grow and shrink at different times. It is widely recognized that these companies must be able to respond to these developments by adopting a flexible and scalable approach to their extended operations as well as their main business. As a result, it’s critical that your IT outsourcing partner can match and react to these changes in order to meet demand.

 

Benefits of IT Outsourcing – Flexibility

 

Businesses can adjust to shifting priorities and requirements because to this flexibility. Here are some reasons why IT outsourcing is critical to your business:

• • The outsourcing team can adapt to your company’s goals.
  • The outsourcing team can change in internal operations and advancements.
  • You can make adjustments and recommendations to shift focus, especially in agile methodology.
  • You can flexibly scale up and down your outsourcing personnel but it’s not that easy to an internal IT team.

5. More focus on your core business

Many activities in the workplace can serve as a distraction from the primary goal of the company. When a result, as the burden grows, the essential activities of the business deteriorate, which is bad for the company and hinders its growth.

Businesses can benefit from IT outsourcing by delegating some tasks to third parties, eliminating opportunity costs of implementing non-core businesses, and allowing them to focus on their core competencies. Third parties play an important role here by obtaining the tasks and manage everything. When a company’s burden is excessive, outsourcing can be tremendously beneficial.

 

Benefits of IT Outsourcing – Focus on core business

 

It’s been proven time and time again that focusing your time and attention on what you’re good at makes a lot more sense. If you run an education establishment, you should put your clients and teaching as your priority. But in order to elevate your service, you decide to develop an app that helps to learn. Instead of hiring a full-time and long-term team to work on the app, you should always outsource and update on the regular basis.

You will have more time to focus on the key things like inspiring employees and making profit by collaborating with an organization to take the lead and deliver your projects and products.

Reap the IT Outsourcing benefits with Lotus QA now

Lotus QA has the expertise and experience with IT services in many domains such as retail, food and beverage, healthcare, etc., making us one trustworthy and professional service provider for businesses wanting to implement IT outsourcing. When working with us, you will get access to many benefits of IT outsourcing, including:

• High Security: LQA not only follows stringent procedures of ISO 27000:01 for optimal security and international standardized process but also flexibly adapts to clients’ requirements
• Quality Human Resource: we ensure staff competency through strict rounds of interviews, on-job orientations, continuous learning & development for the most suitable QA staff.
• Flexibility: We provide different working models to allow clients to choose or change the plan at any time.

Contact us for more support:

• Website: https://www.lotus-qa.com/
• Tel: (+84) 24-6660-7474
• Fanpage: https://www.facebook.com/LotusQualityAssurance