LTS QA

Software Quality Assurance (SQA) is an important part of the entire software development life cycle. Through the testing phase, software defects can be identified early and remedied before final product delivery.

Why Software Quality Assurance is a MUST in every software development life cycle?

Software bugs can cause serious loss of money and people. Starbucks was forced to close about 60% of its stores in the United States and Canada, even serving free coffee because it was unable to process the transaction due to a software bug in its POS system. In 1994, China Airlines Airbus A300 crashed due to a software error, killing 264 people.

The examples above show that businesses can save up to millions per year, minimizing serious problems if they have a reliable and strict testing process. Besides, a software that is error-free and undergoes many rigorous quality checks will easily win the trust and satisfaction of customers; bring efficiency in both cost, security, as well as sustainable development.

>> Learn more about Software Testing And 8 Common Questions

What are the challenges and difficulties of building a software quality assurance process?

However, enterprises will face many challenges to be able to build an optimal testing team and a strict quality management process such as:

• High initial investment cost for human resources: According to Payscale, based on the latest updates on Jan 04 2022, the average salary for a Software Tester is $56,468. However, the investment cost for a Software Tester Engineer does not just stop at salary, but also includes the cost of recruitment, training and other employee benefits.
• High initial investment cost for testing tools: Besides the investment in human resources, businesses will have to prepare a budget for both facilities and testing tools. It can be the cost of investing in machinery, testing tools, and even in different testing environments.
• Bias in Software Testing: How Do Testers Miss Bugs? When the testers implement any test case, they might be influenced by their own biases – framing thoughts and judgments based on their previous experiences such as where there would be potential defects, the history of the program, who is developing it and what might be their common mistakes,…

The following infographic will give you the deepest knowledge about SQA to help you overcome these challenges more easily.

To Know Deeply About Software Quality Assurance Infographic

 

>> You can find a more specific comparison between Manual Testing and Automation Testing in this infographic.

Final Thoughts 

With a profound and specific infographic above, LTS hopes to help you understand more about this field and find the best solution to optimize your business’ QA process and speed up time to market. If you are still struggling and need further professional advice, our experts can help!

 

We, at Lotus QA, are just a contact form away:

Website: lotus-qa.com/

Tel: (+84) 24-6660-7474

Fanpage: https://www.linkedin.com/company/lqa//

Software testing is an important part of the entire software development life cycle. Through the testing phase, software defects can be identified early and remedied before final product delivery. Therefore, many software development companies focus on building strict testing processes and investing in in-house testing teams. This article will help you unlock the most common problems before diving in.

1. Why Software Testing is a MUST in every software development life cycle?

Software bugs can cause serious loss of money and people. Starbucks was forced to close about 60% of its stores in the United States and Canada, even serving free coffee because it was unable to process the transaction due to a software bug in its POS system. In 1994, China Airlines Airbus A300 crashed due to a software error, killing 264 people.

The examples above show that businesses can save up to millions per year, minimizing serious problems if they have a reliable and strict testing process. Besides, a software that is error-free and undergoes many rigorous quality checks will easily win the trust and satisfaction of customers; bring efficiency in both cost, security, as well as sustainable development.

 

2. How many types of Software testing?

Based on different criteria, we can classify Testing in many ways including:

a. According to test levels

• Unit testing: the process of testing corrections on an individual unit or component to assure that they work properly on their own. Unit testing is important because it enables us to find more defects at the unit test level, reduce wasted tests, and speed up testing strategies.
• Integration tests: a level of software testing where two or more modules of an application are logically grouped and tested as a whole. The focus of this type is to search for the defect in communication, interface, and data flow among modules. A top-down or Bottom-up approach is used while integrating modules into the whole system. This type of testing is done by integrating modules of a system or between systems.
• System Testing: a level of software testing that validates the complete and fully integrated software product. The purpose is to evaluate the end-to-end system specifications. Usually, the software is only one element of a larger computer-based system. Ultimately, the software is interfaced with other software/hardware systems. System Testing is defined as a series of different tests whose sole purpose is to exercise the full computer-based system.
• Acceptance testing: ensures that the end-user (customers) can achieve the goals set in the business requirements, which determines whether the software is acceptable for delivery or not. It is also known as user acceptance testing (UAT). Acceptance testing is a type of testing where the client/business/customer test the software with real-time business scenarios. The client accepts the software only when all the features and functionalities work as expected. This is the last phase of testing, after which the software goes into production. This is also called User Acceptance Testing (UAT).

b. According to test types

• Functional testing: a type of testing which verifies that each function of the software application operates in conformance with the requirement specification.
• Non-functional testing: a type of testing to check non-functional aspects (performance, usability, reliability, etc.) of a software application.

c. According to test methods

• Automation testing: a testing technique utilizing tools and test scripts to automate testing efforts. In other words, specified and customized tools are implemented in the testing process instead of solely manual forces.
• Manual testing: the technique in which a tester/a QA executes the whole testing process manually, from writing test cases to implementing them. In manual testing, QA analysts carry out tests one-by-one in an individual manner to find bugs, glitches and key feature issues prior to the software application’s launch. As part of this process, test cases and summary error reports are developed without any automation tools.

 

3. Is Automation Testing the most popular and why?

Manual Testing has been the most popular method of the quality assurance process in general, yet it exposes some limitations that cause many businesses to become testing-ineffective.

Up until now, automated testing is considered a more innovative technique to boost the effectiveness, test coverage, and test execution speed in software testing. With this new “approach”, the testing process is expected to yield more test cases in a shorter amount of time and expand test coverage.

While it does not entirely exclude manual touch within the process, automation testing is a favorable solution for its cost-efficiency and limited human intervention. To put it in other words, automation testing requires manual efforts to make automation testing possible.

The 8 promising prospects of Automation Testing include:

•  High yield of ROI

• Consistent regression testing
• Broad test coverage
• Accuracy and Reliability
• Faster pace
• Developers and Testers unburdened

• Reduce Human Intervention
• Records of measure quality metrics

>> Learn more about From Manual to Automation Testing: Why Even Bother?

 

4. Manual Testing vs. Automation Testing comparison, and when to use each method?

Manual testing is the traditional and fundamental test method in software testing. We often use the manual method to test new products or when we don’t have a clear understanding of the products or when the systems haven’t become stable yet.

Automation testing is considered a high-tech test method in comparison to manual one. We often use this test method to reduce resources and time consumed for testing a system that is stably functioning and we already clearly know about it.

You can find a more specific comparison between Manual Testing and Automation Testing in this infographic.

 

The answer of whether you should choose automation testing or manual testing depends on your situation.

Choose manual test if:

• Your product is new and you don’t have experience with this kind of product before.
• The AUT (Application under test) changes frequently.
• You have a limited budget.
• You want to ensure user-friendliness in the product.

• You want to handle complex test cases.
• Your team doesn’t have the tech ability (for any reason) to set up and maintain automation.

And choose automation test if:

• There are repetitive tasks in a stable-functioning system and you want to reduce these tasks.
• When your system has frequent releases and you want to decrease test cycle time to speed up the processes.

• You have a great budget for building automation testing.
• You consider the test ability is needed in a long-term period.
• You want better transparency of testing activities. Statistics and graphs about the test process, performance, and error rates are explicitly indicated.

> Learn more about Which is the cost-effective solution for your firm?

 

5. Automotive test vs Automation test: Aren’t they the same?

Many people still misunderstand that Automotive testing is Automation testing. Therefore, to better understand Automotive testing, let’s distinguish those two concepts:

Automation testing – is a software testing method with an automated nature, precisely, the Tester only needs to write a piece of code or use some tools such as Selenium, Test Complete, and JMeter,… to run all the stages automatically, including entering information, clicking, checking results, comparing actual results with hypothetical results, etc., without having to perform manual operations over and over again.

Automotive testing – is the testing of embedded software written for embedded systems. Specifically, embedded software is software that is pre-installed by the device manufacturer into a product and that is utilized immediately with the electronic device without the need for the user or third-party installation. An Embedded system is a combination of hardware and software and here the software is embedded in the hardware.

 

6. What are the challenges and difficulties of building a software testing team and process?

High initial investment cost for human resources 

According to Payscale, based on the latest updates on Jan 04 2022, the average salary for a Software Tester is $56,468.

However, the investment cost for a Software Tester Engineer does not just stop at salary, but also includes the cost of recruitment, training and other employee benefits. The IT industry is currently facing a shortage of human resources; therefore, recruitment becomes extremely competitive among businesses. Software testers have a high chance of job hopping when they find a company with better benefits and salary. Employers have to invest a lot of money and effort for headhunt services to successfully recruit a quality employee.

In addition, Software Testers at different levels also have different salaries range. Below is the salary range of a Software Tester from Entry level to Experienced.

The costs listed above are only calculated for one employee. Try to do a quick calculation, multiply this number by 5 or more if you want to build an in-house testing team.

High initial investment cost for testing tools

Besides the investment in human resources, businesses will have to prepare a budget for both facilities and testing tools. If it’s automation testing then you will only need to set up your computer and buy testing tools. But if it is an embedded test, the enterprise will have to invest in more complicated and expensive testing machines such as CANoe and CANat equipment, … Not to mention, when it comes to Integration and system testing, it requires set up for different test environments.

Bias in Software Testing: How Do Testers Miss Bugs?

According to Psychology Today, a bias is a tendency, inclination, or prejudice toward or against something or someone. Some biases are positive and helpful—like choosing to only eat foods that are considered healthy or staying away from someone who has knowingly caused harm. But biases are often based on stereotypes, rather than actual knowledge of an individual or circumstance. Whether positive or negative, such cognitive shortcuts can result in prejudgments that lead to rash decisions or discriminatory practices.

One of the fundamentals of software testing; as referred to by the International Software Testing Quality Board (ISTQB); is that testing helps detection of defects. Taking into consideration that humans are an integral entity in software development, it is impossible to certify a 100% bug-free program when tests aren’t detecting any defects. Human testing detects and reduces the probability of undiscovered defects remaining in the software but even if no defects are found, it is not proof of perfection.

When the testers approach any testing, they are already influenced by their own biases – framing thoughts and judgments based on what to look for, where there would be potential defects coming up, who is developing it, the entire history of the program etc., and the list goes on.

 

7. In-House Software Testing vs. Outsourcing: What should you choose?

For the above challenges, many businesses choose to outsource software testing services. Because a flexible and quick team ramp-up/down on demands will bring benefits to businesses such as:

Cost-Effective and Time Efficient:

As mentioned above, effort, resources and investment costs for an in-house testing team are extremely expensive. Outsourcing a testing team will be the optimal choice to save the above investment costs. In particular, businesses can take advantage of low-cost labor when offshore outsourcing. For example, in Vietnam, the average salary of Software Test Engineer is $18633.55/year, 5 times lower than in the US and 6 times lower than in Japan (according to Salary expert data).

In addition, by outsourcing, your business can set up a testing team immediately, skipping the entire process of recruiting, training, setting up office equipment. An 24/7 available and flexible testing team that can ramp up or ramp down on demand. A team works independently, along with the in-house team to increase work efficiency and speed up time to market. Especially, when the demand for testing is huge due to continuously release, in-house QA team struggle to handle, offshore team can help optimize resource allocation. Your in-house team will not be overloaded and be able to focus on core business.

 

Access to larger pool of Expertise and quicker transformation to another test method

When outsourcing to another country, your business will expand its talent network. This will also make it much easier to switch testing methods or types. No need to compete with domestic enterprises to hunt for candidates, no time to research and train new methods. If you want to move from manual testing to automation testing to optimize testing effort and speed up time to market, why not outsource it?

For example, in Vietnam today, IT resources are growing in both quantity and quality. According to the latest report of TopDev, Vietnam currently has 1.03M IT labor force and 62,000 graduated IT students/year. The Vietnamese government also has policies to support the development of the IT industry and facilitate international cooperation.

In Vietnam, there are also leading testing companies, meeting international standards. LQA is an example when it becomes a silver partner of ISTQB (International Software Testing Qualifications Board).

No bias and Fresh perspective:

As shared above, one of the challenges and disadvantages of in-house testing teams is bias. To solve this problem, businesses can ask a 3rd party to cross-evaluate the quality of the product. From there, compare with the results of the in-house team to get the most objective result. Eliminating the trails of in-house testers and approaching fresh perspectives is the special benefit that offshore testing teams bring to businesses.

Below is a comparison table of the most basic criteria between Offshore Software Outsourcing Testing and In-house Software Testing. Businesses can rely on this assessment to choose the most optimal model for their needs at this time.

 

However, every coin has two sides, outsourcing software testing also has some drawbacks, including language barrier and low security. Therefore, businesses must survey, learn and thoroughly evaluate the reputation of vendors before cooperating. Deeply aware of these concerns of businesses, LQA has always focused on improving the English skills of its personnel and always puts security first. With a closed quality management process and absolute security, LQA has been trusted by many large enterprises such as LG Electronics, Toshiba, Qualacomm, FPT, Baoviet,…

 

8. How many Offshore Software Testing Models are there and Which one is the Best-fit?

Once you have chosen a reputable vendor to outsource testing services, the next thing you need to pay special attention to is to agree on technical and engagement models from the very beginning. Working remotely with a team sitting on the other side of the globe will lead to miscommunication, misunderstandings in the process of cooperation. To limit this, businesses must agree on the process and way of working from the beginning. Below are the commonly used models and the cases where each specific model should be applied.

 

Final Thoughts

LQA has listed and answered the above questions based on previous experience working with businesses. The above 8 questions are the 8 problems that many businesses worry the most when learning about Software Testing solutions. With thorough answers, LQA hopes to help you understand more about this field and find the best solution to optimize your business’ QA process and speed up time to market. If you are still struggling and need further professional advice, the LQA experts can help!

 

We, at Lotus QA, are just a contact form away:

Website: lotus-qa.com/

Tel: (+84) 24-6660-7474

Fanpage: https://www.linkedin.com/company/lqa//

 

Hi there! Welcome to LQA’s guide on Manual Testing vs. Automation Testing comparison, their characteristics, applications, and when to use each method. 

We will cover manual testing and automation testing differences in an infographic. But before going into details, we want you to be clear that:

• Manual testing is the traditional and fundamental test method in software testing. We often use the manual method to test new products or when we don’t have a clear understanding of the products or when the systems haven’t become stable yet. 
• Automation testing is considered a high-tech test method in comparison to manual one. We often use this test method to reduce resources and time consumed for testing a system that is stably functioning and we already clearly know about it.

So, an ideal path is to use manual testing for the first time(s) and utilize automation testing to reduce test efforts and increase test productivity when things become stable and predictable!

Also, automation test doesn’t mean that the whole test process will be automated. Such steps like Requirements analysis, Test planning, and Test case design are done manually before a test automation engineer can program the test script and start automation test execution and test report.

That’s a quick look. And now, let’s go into comparison!

 

Manual Test vs. Automation Test Comparison

 

You may want to know: 6 steps to transition from manual testing to automation testing.

So, Manual Testing vs. Automation Testing – Which one is for you?

The answer of whether you should choose automation testing or manual testing depends on your situation. For example, choose manual test if:

• Your product is new and you don’t have experience with this kind of product before.
• The AUT (Application under test) changes frequently.
• You have a limited budget.
• You want to ensure user-friendliness in the product.
• You want to handle complex test cases.
• Your team doesn’t have the tech ability (for any reason) to set up and maintain automation.

And choose automation test if:

• There are repetitive tasks in a stable-functioning system and you want to reduce these tasks.
• When your system has frequent releases and you want to decrease test cycle time to speed up the processes.
• You have a great budget for building automation testing. 
• You consider the test ability is needed in a long-term period.
• You want better transparency of testing activities. Statistics and graphs about the test process, performance, and error rates are explicitly indicated.

Want to dig deeper into manual testing vs. automation testing and decide the one suitable for your business? Contact LQA now for a FREE consultation with our specialists and experts.

• Website: https://www.lotus-qa.com/
• Tel: (+84) 24-6660-7474
• Fanpage: https://www.linkedin.com/company/lqa

 

Kiểm thử phần mềm là một quy trình quan trọng trong vòng đời phát triển phần mềm. Tuy nhiên, nhiều doanh nghiệp với sự hạn chế về nguồn lực cũng như chuyên môn và thời gian đã lựa chọn thuê ngoài dịch vụ testing như một giải pháp thay thế hữu hiệu cho nguồn lực nội bộ. 

Trong bài viết này, chúng ta sẽ tìm hiểu 5 lý do tại sao nên thuê ngoài dịch vụ testing nhằm giúp các doanh nghiệp có thêm thông tin trong việc lựa chọn giữa insourcing và outsourcing. 

1. Hiệu quả về chi phí 

Sử dụng dịch vụ testing thuê ngoài giúp doanh nghiệp giảm thiểu các chi phí về nhân sự, quản lý và cơ sở hạ tầng cho hoạt động kiểm thử phần mềm.  

Đầu tư nguồn nhân lực và cơ sở hạ tầng cho một quy trình kiểm thử phần mềm nội bộ luôn là một thách thức với các doanh nghiệp có nguồn lực hạn chế. Bằng việc sử dụng dịch vụ testing của công ty kiểm thử phần mềm, doanh nghiệp có thể tránh được một số vấn đề như sau: 

• Sự thiếu hụt nguồn nhân lực testing trong bối cảnh cuộc chiến nhân tài công nghệ ngày càng gay gắt. 
• Chi phí tuyển dụng và phúc lợi cho nhân viên trong ngành IT cao. 
• ROI thấp do nhu cầu sử dụng thấp nhưng chi phí đầu tư cho cơ sở hạ tầng (phần mềm, thiết bị test) cao. 

2. Cải thiện chất lượng kiểm thử 

Thuê ngoài dịch vụ testing giúp doanh nghiệp tăng chất lượng kiểm thử nhờ nguồn nhân lực có chuyên môn cao, đa dạng phương pháp kiểm thử và tiếp cận nhiều luồng quan điểm khách quan hơn. 

Lợi ích về nguồn nhân lực 

Nguồn nhân lực testing tại các công ty chuyên về dịch vụ kiểm thử phần mềm thường được đào tạo bài bản và có nhiều kinh nghiệm trong ngành. Ngoài ra, các công ty dịch vụ chuyên nghiệp có khả năng thu hút được các chuyên gia trong ngành cao hơn. Do đó, thuê ngoài testing giúp doanh nghiệp ở mọi quy mô tiếp cận nguồn nhân lực chất lượng cao và thực hiện việc kiểm tra chính xác hơn. 

Đa dạng phương pháp kiểm thử 

Trong một số trường hợp, việc kết hợp các phương pháp kiểm thử khác nhau giúp gia tăng hiệu quả phát hiện lỗi và giảm chi phí kiểm thử phần mềm về lâu dài cho doanh nghiệp. Tuy nhiên, để đầu tư một đội ngũ kiểm thử nội bộ đa chuyên môn luôn là một thách thức. 

Ví dụ: Xu hướng kết hợp phương pháp Kiểm thử thủ công và Kiểm thử tự động trong một sản phẩm phần mềm đang trở nên phổ biến.   

• Kiểm thử thủ công cho functional testing, compatibility testing. 
• Kiểm thử tự động cho API testing và performance testing, cũng như các thao tác lặp đi lặp lại. 

Tuy nhiên, kiểm thử tự động yêu cầu người kiểm tra có khả năng về code và các công cụ phần mềm hỗ trợ như Selenium, Katalon và không phải nhân viên kiểm thử thủ công nào cũng có thể nhanh chóng chuyển qua kiểm thử tự động. Do vậy, việc thuê ngoài testing sẽ giúp doanh nghiệp liên tục cập nhật các công nghệ, phương pháp testing mới nhất, mang lại hiệu quả phát hiện lỗi và lợi ích về đường dài cao hơn. 

Tiếp cận nhiều luồng quan điểm 

Một nhóm kiểm thử nội bộ có thể có các thiên kiến hoặc những hiểu biết trước về sản phẩm và chỉ chăm chú vào các khía cạnh đó. Tuy nhiên, một nhóm kiểm thử bên ngoài không có kiến thức trước đó về sản phẩm sẽ chú ý đến mọi góc cạnh và có xu hướng đánh giá lỗi khách quan hơn, nhìn ra nhiều vấn đề hơn và thực hiện testing toàn diện hơn. 

3. Giảm thời gian đưa sản phẩm ra thị trường 

Một lợi ích khác của việc thuê ngoài testing là sự linh hoạt trong việc tăng/giảm quy mô nhóm để nhanh chóng đáp ứng với các biến số và tránh sự gián đoạn trong quá trình phát triển phần mềm.  

Ngoài ra, quy trình làm việc tối ưu cùng năng suất làm việc cao của công ty kiểm thử phần mềm cũng góp phần đẩy nhanh giai đoạn kiểm thử, giúp rút ngắn thời gian phát triển và đưa sản phẩm ra thị trường nhanh hơn.  

4. Giảm rủi ro mâu thuẫn nội bộ 

Thuê ngoài dịch vụ testing giúp doanh nghiệp giảm được rủi ro về mâu thuẫn giữa nhóm phát triển và nhóm kiểm thử trong một quy trình phát triển phần mềm.  

Trong khi các nhà phát triển muốn hoàn thành công việc trong thời gian ngắn nhất, các chuyên gia kiểm thử thường vô tình kéo dài thời gian phát triển với việc cố gắng tìm ra lỗi và yêu cầu sửa lỗi. Do đó, mâu thuẫn này luôn tồn tại trong các công ty công nghệ và việc thuê ngoài đội kiểm thử sẽ giảm thiểu tình trạng xung đột trong nội bộ công ty. 

5. Tập trung vào lĩnh vực cốt lõi 

Một lợi ích rõ ràng khác của việc thuê ngoài dịch vụ tesing là doanh nghiệp có thể tập trung nguồn lực vào các hoạt động quan trọng và mang lại hiệu quả sử dụng nguồn lực cao hơn. Ngoài ra, việc chuyển giao bớt công việc cho đối tác giúp giảm áp lực lên các nhân viên của công ty, giúp mọi người làm việc năng suất hơn và tạo nên môi trường làm việc hiệu quả hơn.  

Lựa chọn đối tác kiểm thử tin cậy với LQA 

Như vậy, có nhiều lợi ích để một công ty quyết định thuê ngoài dịch vụ testing. Nếu bạn đang tìm kiếm những yếu tố này thì kiểm thử phần mềm thuê ngoài rất đáng để cân nhắc: 

• Tiết kiệm chi phí 
• Cải thiện hiệu quả kiểm thử 
• Hiệu quả về đường dài 
• Giảm thời gian phát triển sản phẩm 
• Giảm rủi ro mâu thuẫn nội bộ 
• Tập trung vào lĩnh vực cốt lõi 

LQA là một công ty chuyên về dịch vụ kiểm thử và đảm bảo chất lượng phần mềm với 6 năm kinh nghiệm cung cấp giải pháp tùy chỉnh cho khách hàng đến từ 9 quốc gia. Liên hệ LQA ngay để được tư vấn về dịch vụ kiểm thử phần mềm cũng như các kiến thức liên quan!   

 

A test automation framework defines a set of rules or best practices which you can follow in a systematic way to achieve the desired results in test automation. The success of automated testing highly lies in choosing the right type of test automation framework. Unfortunately, different automation projects come with separate requirements and challenges, making it hard to find a one-size-fits-all solution to go.

So, let’s learn how to choose a suitable automation framework for your project.

How to choose the right test automation framework?

 

Selenium is among the most popular test automation frameworks

Step 1: Clarify the project requirements

Every effective automation test project starts with the right requirements set. First and foremost, you need to have a clear understanding of the project characteristics as well as the target testing outcome.

For example, when we designed test automation frameworks for our client’s F&B applications, we listed out the following:

• Test scope: 20 web & mobile applications with 5 – 6 releases per year for each application.
• Client’s needs: UI automation testing & APIs for backend testing; Cross browsers and operating systems testing.
• Target outcome: Reduced time for regression test.

• Challenges: End-2-end test flow is complicated and the data set is huge for API tests.
• Solution: Develop API test program (using Java), support data-driven to test a huge dataset.

Step 2: Define the budget

To set a budget for your test automation project, you have to calculate the effort for developing and maintaining scripts, plus the budget for automation testing tools and infrastructure. Types of test automation framework include:

• Open-source frameworks

• Commercial frameworks
• Customized frameworks

Then, decide whether you will use a free, open-source framework or pay for a commercial tool. There are pros and cons to each option:

• Open-source tools: They are free tools with an active community, free tutorials, and meetups. However, open-source tools may become outdated, become too slow, not 100% fit your project, and require high-tech capacity to customize.
• Commercial tools: Also called paid tools, offering a lot of features outside of the box. Still, with high costs, they’re unpopular and hard to find tutorials and support from the community. They should provide users with prompt customer support for all technical issues.

Although the commercial tools come with high initial investments, they help increase productivity and benefit us much better in the long term. If you’re ready to spend money on a commercial tool, it’s better to start a free trial and experiment on a small project before buying the full package.

Step 3: Consider the tech stack

An ideal framework for test automation should be compliant with the programming language used for the project as well as familiar with your team.

Firstly, you should see if your test automation engineers are well versed in a particular language and framework, then, compare it with the programming language that your project was developed on. If there’s a difference, take into account the effort spent on getting familiar with the language and the effect of using it. Maybe it will decrease your team’s productivity, but it won’t expand the required tech stack and allows you to ease into the process while helping to avoid unexpected issues.

In case you work with mobile apps, you’ll also have to consider the supported platforms. If you target various platforms, you should choose a tool that supports all. For instance, Selenium and Appium support both IOS and Android.

Step 4: Evaluate the test automation framework

There are some aspects that you need to consider before choosing a framework for the automation project.

Maintenance and reusability

A significant factor that escalates the total cost for test automation is script maintenance. Even a small change of application can cause the script to fail. So, if debugging is easy, it could reduce the effort.

On the other hand, script reusability saves you and the team a great deal of time for similar test cases as you can reuse test scripts.

Integration capabilities

CI/CD is now becoming quite popular in software development. The chosen framework should be able to integrate into the CI/CD pipeline to ensure full automation.

Nice-to-have features

• Report: A well-categorized, easy to read, easy to understand report display will be a bonus for an automation framework. Because the ability to analyze errors when reading reports will help reduce debugging effort for the project.

• Behavior Driven Development Framework: If you are not a techie, using BDD frameworks with Gherkin syntax will be an advantage to help you better understand the project. The BDD framework also gives a fairly readable report with the steps written in human languages (English, Vietnamese…)

Step 5: Verify the selection

When you come up with your selection among automated test frameworks, don’t implement it immediately. Proof of concept (POC) may be very useful for conformity checks or in case you still have some doubts about the tool.

This POC can help you identify:

• How the framework is maintained

• How easy it is to use
• Whether it meets your requirements
• If it addresses some of the high-priority edge cases you have, as well as different scenarios and controls in the application.

Step 6: Make the final decision

You now have all the necessary information to decide the right framework for your automation test project. You should have a strong awareness of the test automation tool, understand all the strong and weak points of the solution and keep the balance between cost and benefits.

Let LQA helps you choose the right test automation framework

Although choosing between different types of test automation framework will take some time and effort, it is a prerequisite to ensure effective automation tests in the long term.

At LQA, we have 6 years of providing custom testing and QA solutions to global clients. We implement both manual and automated tests to maximize the efficiency and effectiveness of your project. Don’t hesitate to contact us for a free consultation regarding selecting the test automation framework or figuring out the plan for your next steps!

• Website: https://www.lotus-qa.com/
• Tel: (+84) 24-6660-7474
• Fanpage: https://www.linkedin.com/company/lqa/

 

Automation testing has emerged as a new destination for quality assurance, resulting in consistently high demand for automation testing labor. But amid the tech talent war, companies do need an effective test automation engineer hiring process to attract quality automation candidates.

So, in this article, we will guide you through 5 steps to hire a test automation engineer. This guide comes from real recruitment experience at our company as well as consulting some experts in the industry. Let’s take a look first:

• Clarification of requirements
• Write a job description
• Source and shortlist candidates
• Interview
• Final step

How To Hire A Test Automation Engineer?

1. Clarification of requirements

Clarifying the role should be the first step to hiring a true Test Automation Engineer. To do that, you need to define whom you want to hire, their contribution and the skills needed. At LQA, we divide automation test workers into three main groups which are junior, middle, and senior. Also, this article will focus more on a senior automation tester interview as it requires more aspects to consider.

Generally, a senior tester engineer will take part in the planning phase, make decisions, handle complicated tasks, and lead a small team. He/she can also be the bridge between the team and other stakeholders if needed. Therefore, we often require as follows:

• Manual test experience
• Automation test experience
• Test scripts creation ability
• Understanding of test automation technique
• Language ability
• Management skills

As automation tests differ from manual tests in the way that they use code-based test scripts to automate processes, a senior automation test worker should be able to define, develop, execute, and maintain test scripts. He/she also possesses manual test experience and understands test cases, hence can decide when to use manual tests and when to apply automation tests to optimize the QA process. Besides, he/she ideally understands various kinds of test automation frameworks to select the best suit.

2. Write a proper automation test engineer job description 

A smart JD is a key to an effective test automation engineer hiring process. This is when the hiring department understands the above requirements and builds an ideal candidate profile on paper. As we are seeking a senior role, the job description (JD) should be custom and specific. We recommend you include the following aspects.

Company summary

Talk about the employer branding, working environment, and whatever makes your company stand out. Especially, employer branding is an important part of a good job description. According to Glassdoor statistics, 75% of active job seekers are more likely to apply if an organization manages its employer brand. So, don’t forget to briefly convey your company’s reputation in your JD.

Job responsibilities

Here, let talk about the role’s duties and contribution to the company. Senior automation engineers also care about their effect on the company as well as their career path. Thus, they wish to see more impactful activities in the responsibility section, such as planning, managing, optimizing, and innovating, instead of raw tasks only.

Requirements

This is the section for must-have and nice-to-have skills and expectations for this role. Here, clearly mention what you expect from the applicant. For example, bachelor’s degree in computer science, Python language knowledge, mobile or web application automation test experience, Selenium WebDriver framework ability, etc. Plus, they ideally have equivalent certificates in software testing like the ISTQB and in languages such as IELTS certificates.

Benefits

And last but not least, don’t forget to include details of the salary and other compensation that he/she will get. According to Glassdoor, money is the biggest motivator for 67% of candidates. Meanwhile, Zety statistics showed that 74% of job seekers expect to find salary information right in the JD.

3. Source test automation candidates and pre-screen

In this step, the HR department seeks candidates through various sources, including active and passive candidates. Remember to post the job as soon as possible to increase the chance of receiving more applications as well as for the selected candidate to get ready. Particularly, when you source passive candidates who are employed, it may take a month or more for them to be ready.

Here, we recommend two effective ways to source automation engineers as follows.

Find them in forums and groups for automation engineers, such as:

• The largest communities of testers in the world like uTest.
• Top-performed automation test groups on Facebook like Automation testing – Seleniums.
• The top recruitment sites for IT talents, e.g. Dice and Linkedin.
• Place where tech engineers are the most active such as Github and StackOverflow.

Partner with companies that provide hiring support, including:

• Headhunting like McDermott + Bull.
• Employee referral programs like Boon and Jobvite.
• Staff Augmentation or B-O-T services such as LQA.

Recruiters then come up with a list of potential candidates, do pre-screening and brief telephone interviews, and return to the automation department with a list of ideal profiles. The person in charge of the test department will screen again to find out the top potential candidates for the interview phase.

At LQA, the automation leader is responsible for screening and evaluating the candidates. For such high-level positions, apart from reviewing the information provided by this person, he also refers to the references of previous colleagues and checks the candidate’s social networking profile.

4. Conduct automation test engineer interviews

After several steps to find out the most potential applicants for a test automation expert, we now come to an in-person automation test interview. But first, do you know what our CTO and automation leaders advise the most when it comes to an interview in tech? They are:

• Make it a comfortable and practical talk instead of police interrogation (obviously, right?).
• Focus on effect, as experience is not always the number of working years.

• Don’t bring a big technical test into the interview that takes 5-6 hours of your candidates, unless you are hiring employees for Google and Microsoft.

Why should you focus on effect?

At LQA, we concentrate on the impact when hiring a senior automation test engineer. E.g., if a candidate has generated 100 test scripts for UI automation tests but none of them work efficiently, or he has executed a small number of similar tasks during his previous 3 years of working, then we won’t prioritize him.

Conversely, once an applicant with less working time proves his ability via the effect, such as in a previous automation project, he was able to lower the time for executing a regression cycle from this time to that time and reduce time-to-market for new releases, then we highly value this.

Why shouldn’t you ask for a big test? 

Because we already have an overview of the candidate’s ability from step 3, plus there are various questions that the interviewer can ask to deeper check if this person is proficient in automation testing techniques. At LQA, we prefer to bring an actual project to the interview and ask related questions to know if they have the practical knowledge and skills that we need.

Here are some test automation interview questions to more accurately assess an automation engineer’s ability.

Define the scope of automation:

1. How would you define the test cases for automation?
2. Please select the test scenarios to be automated from this QA process and say why or why not for a scenario to be automated.

Select automation testing tool:

1. How would you decide on the tools and frameworks?
2. Please choose automation testing tools and framework for this QA process and explain why.

Management skills:

1. What is your principle to avoid and handle conflicts between testers and developers?
2. Please tell us about your previous challenges in test automation and how you dealt with them.

Others:

1. Any other examples that you want to show to demonstrate your abilities?
2. Do you have any questions for us?

Lastly, remember to check if the candidate fits your organization’s culture and working environment, as he/she as a senior member will have a relative effect on other employees. Don’t hesitate to ask why he/she wants to be part of your company, their working methodology, management style, etc., and observe the way he/she behaves.

5. The final step to optimize future recruitment

The final step is when you make decisions and inform both selected and non-selected candidates about the test automation interview results. We have only one piece of advice here – do get back to all the candidates.

What we’ve noticed is that some companies just don’t get back to all interviewed applicants. Still, carefully informing them of the results will give the candidates a better feel for the company, help you extend the candidate pool for the future, and avoid bad reviews that lower the company’s reputation.

Final words

This article has come to an end! Above is what we want to share with you about how to hire a test automation engineer. Of course, there’s no one-size-fits-all solution for companies to attract tech talent, but we’ve seen this Test Automation Engineer hiring process works for our company as well as our partners so we give it to you as an additional reference source.

About LQA

LQA has been a trusted Quality Assurance partner in the global IT market with clients in 9 different countries including Japan, Korea, the U.S., Singapore, Hong Kong, etc. We have implemented the best QA engineer hiring practices to build a qualified tech talent pool with over 50 testing staff. Hence, don’t hesitate to contact us if you need a trusted QA vendor for your business!

The matter of how to ensure quality in software development outsourcing is one of the most important features that project managers need to address. As you work with an external party in software development outsourcing, you lose complete control over your project. In this case, several measures need to be taken into consideration to ensure the quality of the said project.

From a service provider’s perspective, Lotus Group has its own way of ensuring quality, which you might find useful in your project.

1. Have control over our human resources

Software development outsourcing, or IT outsourcing in general, is an emerging service as the world is shifting towards digital transformation. In this new field, the most famous service providers are those from the less-developed countries which have lower labor costs. 

However, soon their sources of IT workers become limited, as it is getting harder and harder to hire competent tech staff. To deal with this universal problem, Lotus Group plans to change our stance in the hiring markets. Instead of recruitment only, we want to be more proactive in providing IT talents to our clients. To do this, we have founded Lotus Academy – a training institution specializing in backend and frontend technologies for freshers/newbies in the IT industry. 

With the foundation of Lotus Academy, Lotus now can take advantage of the resourceful talent pool, hence providing the most competent and reasonably-priced tech staff. 

Technology training is in high demand, and the number of students in Lotus Academy will only rise in the future. And with the high number of students rolling in, Lotus can train them and let them take part in our projects. With careful observation and guidance from our experienced trainers, your project will be well-tended with care.

Besides the source from Lotus Academy, Lotus Group also has our connection with many other universities and colleges in Vietnam. These training institutions have a thorough training course with actual projects for the students to practice, which can be of great benefit for you.

2. Implement manual and automation test early

Technically speaking, the quality of one product/project relies on how you implement the testing process. If you follow the method of waterfall or even V-model, you leave the testing till the last minute, making the time-to-market longer than ever.

Instead of developing and testing at different times, you should combine regular testing and structured QA strategy in your software development life cycle to make sure that everything will be tested and fixed quickly.

In your testing process, manual testing and automation testing should be combined to catch the bugs that thinner testing strategies may have missed.

According to a study by Capers Jones, 85% of the bugs are made during the design and build stages of an SDLC, and some are even there before the first line of code is written.

By implementing manual and automation test early, you can work on how to fix these bugs before they can make their way to your releases, which will in turn ensure software quality and save you a lot of time.

3. Have clear communication methods and channels 

The first and most important question that every manager has about remote work communication best practices is about management. Management used to entail task allocation, monitoring, and administration, among other things. Managers can easily track cues to indicate communication issues and get involved in fixing them with a co-located team. A remote team, on the other hand, works off the screen, posing difficulties for managers.

Managers used to have physical and emotional contact with their employees, but now have little to no direct interaction with them. Managers are required to implement some of the tools and approaches to achieve remote work communication best practices from a place of easy-to-manage work platforms such as Skype or Excel spreadsheets.

For seamless communication, you have to set out clear communication methods and channels. How should reports be handled, how often should you call in for a meeting? These are the kinds of questions that you need to answer when you want to tackle the communication aspects of a software outsourcing project.

4. Use agile methodology (incremental and iterative)

Agile methodology has always been praised as one of the most effective software development methods there are in the field. Indeed, in agile project management, everything moves at a high speed, and testing is an integrated part of the project execution phase. 

This means that instead of processing the quality of different features separately, agile works with the overall quality of the final product. 

In Agile methodology, you will always be involved in the development process and can easily make changes if you wish to. To put in other words, Agile allows a greater level of flexibility which many businesses now want for their projects.

In addition, agile is an iterative process, and the team will inevitably have to learn to grow and improve their work overtime. And this can be of great advantage for you to ensure the highest quality on your project.

All of the above is what Lotus Group is applying to ensure a high-quality project for our clients. Besides all these, we also have other methods for different kinds of service. If you want to hear more about this, contact us:

• Website: https://www.lotus-qa.com/
• Tel: (+84) 24-6660-7474
• Fanpage: https://www.facebook.com/LotusQualityAssurance

Outsourcing automation testing is a popular choice among businesses who want to save cost and time in their testing process, but not every one of them knows how to successfully choose an automation testing services provider. To do this, you need to be aware of many aspects, ranging from requirement clarification, technical skills required, etc. Let’s find out more about the actions you should take to find an automation testing services provider in this article.

 

1. Clarify overall requirements

Always define the overall requirements of your project before choosing any service provider. You and your business need to well understand what you expect from the outsourced projects, both in terms of the technical aspects and expenditure to devise a detailed plan for your operations.

 

Goals and objectives

What businesses most expect from automation testing services can be cost reduction, faster time to market or the need for experts in automation testing. Define which is your priority and you can proceed to the next steps. Based on the information about this, you can find the vendors that can meet your particular needs.

 

 

Kind of testing

Automation testing is not a one-size-fits-all solution for your testing process. As automation testing can only take care of some particular kinds of testing, there are scenarios in which your products definitely need manual testings. In other words, there is a variety of what you can test with automation testing, and you need to consider them carefully before starting the testing activities.

For example, you can implement automation in functional testing, unit testing, integration testing, smoke testing, non-functional testing, performance testing, regression testing, etc. But for Adhoc testing, user acceptance testing, etc., it is vital you carry out manual testing.

Read more: Automation testing vs. Manual testing

 

Scope of work

You can outsource your whole testing department, or just some functions of your project. With the scope of work clear in mind, you can then form a checklist of what specific features need to be outlined.

 

2. Have a checklist of technical skills in automation testing services

With automation testing in general, there are plenty of testing tools and programming languages to be implemented. But for an outsourced testing project, you need to stay consistent with the choice of the testing tools.

 

 

For each test objective or approach, there are different automation testing tools, so you just can’t grab any automation software tester to join your team. From the initial decision for the testing tool, you will have to find the test personnel who have the technical knowledge and experience in the following criteria:

• The programming languages required in that tool (Python, Javascript, C#, etc.)
• The supported platforms and reporting functionality of the tool (iOS, Android, etc.)
• Script maintenance and reusability

Read more: Interview questions for software testers

 

3. Know your desired ROI (How much time, effort and money can be saved)

For automation testing projects, the most frequent reason for doing this is to get a better ROI (return of investment). The cost for setting up an automation testing team and writing test cases, test scripts may take a much longer time than that of a manual testing project, but the long-term outcomes will help the team save better.

 

 

Since this is such an important and beneficial thing for businesses to pursue, they also need to be more careful when calculating the ROI. From the metrics of how much time the project will work on, how many people need to be on the project, you ask the service provider to give a wrap of the overall ROI you can gain from the project, and then choose the vendor with the most promising numbers.

 

4. Clarify the expected speed of regression tests

When implementing automation testing, one benefit you can gain from it is the testing speed. Automation testing allows you to shorten your testing time in some particular testing types, say regression testing, as one month’s work can be done within just more than a week. Knowing this, you also need to work out the expected time to market for your project, hence the testing timeframe is indicated.

 

 

With the attention to the speed of regression tests, there are some particular things you can require from your vendor to achieve it:

• The use of test management software
• The implementation of the test schedule
• The technical measures to ensure consistent speed

 

5. Clarify the cost (Salary & Benefit, Tool cost, Maintenance cost)

Hiring an external party to deliver automation testing may be costly. Although the overall price for testing is very little compared to the development cost, automation testing is another spectrum as the job requires knowledge of certain programming languages. In terms of costs, you need to consider the following things:

 

Salary & benefit

Be aware of the average salary and benefits for automation test engineers both from your region and from other parts of the world. From this information, you can decide which country you want to hire the automation testing services from and the scope of price for your project.

 

Cost for automation tool

For automation testing, you can either choose the open-sourced tool or a commercial tool. Each has its pros and cons as follows:

• For open-sourced tools, you don’t have to pay for anything when working with them, but you are more prone to security and maintenance risks.
• For commercial tools, it is very costly for you to use them, but after all, you can get full support from the tool developer and better security measures.

 

Maintenance cost

One major problem with automation testing, in general, is the maintenance cost. If there are any changes in the developing process, the automation code for testing just might not work, causing the test team to find and fix the code all over again. This maintenance process may take up hours or even days to detect the changes and fix the code, hence the cost for maintenance is also another thing you need to note on your contract.

 

 

6. Seek you automation testing services with Lotus QA

Lotus QA has the expertise and experience with automation testing services in many domains such as retail, food and beverage, healthcare, etc., making us one trustworthy and professional service provider for businesses wanting to implement automation testing. When working with us, you will get access to:

• High Security: LQA not only follows stringent procedures of ISO 27000:01 for optimal security and international standardized process but also flexibly adapts to clients’ requirements
• Quality Human Resource: we ensure staff competency through strict rounds of interviews, on-job orientations, continuous learning & development for the most suitable QA staff.
• Flexibility: We provide different working models to allow clients to choose or change the plan at any time.

Contact us for more support with automation testing services:

• Website: https://www.lotus-qa.com/
• Tel: (+84) 24-6660-7474
• Fanpage: https://www.facebook.com/LotusQualityAssurance

A successful software QA outsourcing project requires not only a thorough understanding of your objectives but also in-depth knowledge of the testing market around the world. In this article, let’s find out more about the top countries for software quality assurance services to choose the most suitable destination for your outsourced test center.

 

A Quick Review of Top Countries for Software quality assurance services

To make a favorable destination for outsourcing software quality assurance services, it takes the compilation of many features, including the average salary, Education in IT, Policies for foreign clients, the current number of QA engineers and technical skills. Take a look at this simplified table to gain an overview of the countries with the top software quality assurance services.

 

	Average yearly salary	Number of annual IT graduates	Focused segments of software testing
India	$4,334	1,500,000 (engineering and technology)	AI for automation Automation testing End-to-end testing Cloud Testing
Vietnam	$7,631	50,000	Application testing Automation testing Manual testing API testing Full Cycle testing
The U.S.	$75,242	2,170,000	Application testing Cloud testing IoT testing Security testing DevOps testing AI testing
Ukraine	$8,000	130,000	Full Cycle testing API testing Agile testing Automation testing Game testing
Poland	$17,148	98,250	Manual Test Design and Execution Automated Testing Test Automation Framework Design Functional Testing Load & Performance Testing End-to-End Software Testing API Testing
The Philippines	$8,724	171,960	Application testing Automation testing Manual testing

 

1. India

Currently, India reigns as the most renowned destination for software testing outsourcing in particular. The deciding factor making India the top software quality assurance services country is the reasonable costs for hiring a software tester. With a large pool of low-cost software test engineers, India offers the lowest price for testing services.

In terms of technology, test engineers from India tend to go for the latest and upcoming technical features. In fact, TopCoder has rated India as the 10th most advanced country in terms of Programming skill rankings across the popular outsourcing locations.

 

Software quality assurance services in India

According to research from Deloitte, in terms of governmental policies, India also favors foreign investors, especially in the technology sector. Moreover, the longtime experience in delivering IT services and the undeniable reputation of India in the global IT market have led the government to offer incentives in the best way they can. Besides the policies for the growth of technology in general, India has always boosted education in technology with multiple incentives and many more technology institutions. Such supports from the government has granted India the opportunity to thrive with the largest talent pool.

Also read: Essential QA Metrics to Navigate Software Success

2. Vietnam

Vietnam is the “rising star” in the global software quality assurance services market. Although Vietnam has only gained its reputation recently, the country turns out to be a small but vibrant destination for top-quality software testing services. Every year, there are about 50,000 tech junior graduates from technology institutes, providing an abundant source for Vietnam’s talent pool. About 20% of these graduates will work in the software testing industry.

 

 

What’s so special about the testing services from Vietnamese vendors is the high-quality human resources. According to the A.T. Kearney GSLI, from the early education on Information Technology to the resource availability and financial attractiveness, Vietnam always works towards to best quality in our IT workforce. In this chart, Vietnam ranks alongside India and The Philippines – two popular IT Outsourcing countries. Plus, Tholons Global Innovation COUNTRY INDEX – 2020 ranked Vietnam in the 9th place for talent, skill and quality, proving the country’s capability to ensure high-quality testing services and catch up with the latest testing trends.

The workforce for software testing in Vietnam is well-trained of the required skills in QA processes. For example, the automation testers in Vietnam will sure know the automation tools and frameworks such as Selenium, Appium, Cypress, Ranorex, Eggplant, Katalon, etc.

In terms of government policies, there have been some decisions and laws to protect intellectual property development and cybersecurity, all of which are of great benefit to businesses planning to outsource their software quality assurance services in Vietnam.

Read more: Why you should choose Vietnam as your IT Outsourcing destination

 

3. The U.S.

Despite the rising positions of many other test hubs in the world, the U.S. remains a trustworthy destination for outsourcing testing services. Among tech nations, the U.S. has always been one of the leading places for the most ground-breaking technologies. The application of the latest technologies in the U.S. is the most advanced. Unconsciously, the work quality in the U.S is the standard for every other country to follow as this country has a high level of professionalism.

 

When working with software testing vendors from the U.S., the obvious benefit for you is the language. Since the U.S. has a wide variety of cultures, it is very easy for you to get people with the same cultural background as yours.

Also, America is the home to many famous software testing outsourcing companies in the world, namely Mindful QA, ScienceSoft, QA Mentor, etc. These companies have already made their names in the global testing market, and are trusted destinations for business from all around the world.

 

4. Ukraine

Information Technology is one of the key strategic industries in Ukraine. The value of Ukrainian software outsourcing exceeded $5B in 2020. Also, Ukraine was named the “Offshoring Destination of the Year” by Global Sourcing Association (GSA) in 2017 and ranks 20th the GSLI.

 

According to a popular vendor in Ukraine, the country has more than 1,600 IT service providers, and about 90% of them offer testing services. What’s more, 24% of IT specialists in Ukraine are QA/testers, and 19% of them have 7+ years of experience. There are a little over 48,000 QA experts, and around 16,000 ICT graduates enter the market annually.

The country organizes a wide range of QA conferences such as BAQ Conference, QA Fest, Security Testing Marathon, IT Weekend Lviv: Software Testing & Big Data, etc.

 

5. Poland

The country’s IT services market reached $4.6B in 2019. Around 32% of Polish IT experts work for IT outsourcing (others are working for BPO and GBS companies). Around 29,000 QA professionals are involved in the IT sector in Poland. There are also 500+ IT companies that offer outsourced software testing services.

 

 

Moreover, Poland was ranked 15th in Tholons’ Top 100 Outsourcing Destinations. Poland was also listed 16th in the world for English skills in the EF English Proficiency Index.

 

6. The Philippines

The Philippines is one of the biggest names for IT Outsourcing and software quality assurance services in Southeast Asia. The BPO and outsourcing industry, in general, has been in The Philippines since the mid-1990s, making this country a favorable and professional environment for IT outsourcing operations.

 

 

Besides the fairly reasonable price for the high-quality work, The Philippines can also provide you with the following:

• Effective communication as English is one of the national languages in the country. Almost every tech engineer in The Philippines can speak fluent English. This also leads to cultural fit and compatibility with western countries, bridging the gap in the communication process.
• Famous IT Outsourcing destination with favorable investment policies. Since The Philippines has been in the market longer than any Southeast Asia country, it has long developed a friendly environment for foreign companies to cooperate with domestic IT service providers.
• At present, Outsourcing companies in the Philippines employ more than 2 million people. Therefore, you will have access to a very large talent pool.

 

 

Consult IT outsourcing Strategy with Lotus QA

Lotus QA has the expertise and experience with testing services in many domains such as retail, food and beverage, healthcare, etc., making us one trustworthy and professional service provider for businesses wanting to implement testing. When working with us, you will get access to:

• High Security: LQA not only follows stringent procedures of ISO 27000:01 for optimal security and international standardized process but also flexibly adapts to clients’ requirements
• Quality Human Resource: we ensure staff competency through strict rounds of interviews, on-job orientations, continuous learning & development for the most suitable QA staff.
• Flexibility: We provide different working models to allow clients to choose or change the plan at any time.

Contact us for more support with testing services:

• Website: https://www.lotus-qa.com/
• Tel: (+84) 24-6660-7474
• Fanpage: https://www.facebook.com/LotusQualityAssurance

With the increasingly high demand for software testing on the global market, Vietnam, as one of the top countries to provide software outsourcing services, has seen a rise in the companies offering software testing services. Software testing companies in Vietnam have many years of experience in quality assurance. These companies are the representatives of what Vietnam can offer for the testing market: affordable budget, domain experts and dedicated supports.

Top 10 software testing outsourcing companies in Vietnam

Lotus Quality Assurance

Lotus Quality Assurance (LQA) is ranking as top 3 Software testing companies in Vietnam, recognized by the Clutch B2B rating platform in 2021. Founded in 2016, Lotus QA is a young yet promising company working in the software testing industry. With a competitive price of no more than $25/hour, Lotus QA has successfully proven its competency and dedication to clients’ experience, gaining us the honorable Sao Khue awards and the reputation of top-notch services in the demanding market of America, Japan, Korea, etc.

Software testing services at LQA include QA consultation, testing implementation, and testing talents for hire. LQA’s expertise is mobile app testing, web app testing and automation testing, proven through successful projects with many renowned businesses in the world such as Toshiba, LG’s Electronics, AVN, Panasonic, etc.

Throughout 5 years of development, Lotus QA has witnessed the biggest growth rate in company size with 248 employees, 30% of which are manual testers and automation testers. With the experience working mainly in medium-sized and small projects, Lotus QA can well provide you with top-notch software testing services with midmarket and small businesses.

Lotus Quality Assurance (LQA) – Top Software testing companies in Vietnam

KMS Solutions, Inc.

With 12 years working in the IT sector, KMS Solutions have served 130+ clients, helping them save $139M in different IT services, notably software testing services.

To achieve these impressive numbers, KMS Solutions provide industry-leading solutions for sustainable, profitable growth. Through comprehensive software QA and testing services, KMS Solutions offer high-quality engineers with comprehensive domain experience, with a competitive price.

Especially, KMS Solutions apply an automation-first mindset to everything they build. This mindset allows their testers to deliver quality software at faster speeds expediting your time-to-market.

FPT Software

FPT Software is a giant in Vietnam’s IT outsourcing market with an international-acclaimed reputation. In FPT Software, clients work with a Testing Center of Excellence (TCoE), which is a command center that makes use of standardized tools and processes to enhance the alignment between enterprise environment and IT, and increase QA efficiency.

FPT Software can provide you with multiple quality assurance and software testing services, but the most recent success of FPT Software lies in the implementation of automation testing. With the use of certified and standardized testing tools, FPT Software gains the trust of many clients. To meet the requirements of testers, FPT Software has developed a team of 1,700 testers worldwide, offering their expertise to 200+ clients of all industries.

Logi Gear

Established in 1994, LogiGear is always rank in Top Software testing companies in Vietnam with wide experience, especially in automated testing. They spent more than 27 years optimizing their testing services. The most stand-out testing services in Logi Gear are:

– Automation testing: With well-versed experts in a variety of Test Automation tools, Logi Gear can boost up the testing process and save time.

– Functional testing: LogiGear provides a QA functional testing service that utilizes decades of knowledge of Software Testing and specialized Test Automation tools.

– Offshore teams: LogiGear can solve the problems of lack of Subject Matter Expertise, lack of Infrastructure/Resources, scalability of QA and time-to-market.

CO-WELL Asia

CO-WELL Asia is currently an emerging destination for software testing services. With 400 IT engineers working in Hanoi and Da Nang that graduated from the top universities of Vietnam and many others all over the world, CO-WELL Asia can offer a higher ratio of QA testers to programmers in comparison to other Vietnamese companies.

Especially in CO-WELL Asia, various training courses have been organized in Vietnam as well as abroad to enhance staff’s technical level and soft skills. With these skills, CO-WELL Asia can bring optimum value to our customers.

In terms of skill composition, 40% of the staff are PHP, 12% of .Net, 12% of Java, 36% of HTML, iOS, Perl and other languages. Moreover, CO-WELL Asia achieved ISO/IEC 27001:2013 Certificate of Information Security Standard and multiple Sao Khue awards, including the best ten software outsourcing services in Vietnam.

MeU Solutions INC

For MeU Solutions, their main testing services are Manual Testing, Automation Testing and Security Testing. Through their 13 years of experience, they have done 100+ projects with 30+ pools of real devices. Their current testing staff is 30+ QA engineers, working with a low hourly rate of under $25/ hr.

With profound expertise in testing an extensive range of iOS, Android and web applications, MeU Solutions INC has successfully delivered quality apps to global clientele.

TMA Solutions

TMA Solutions was established in 1997 to provide quality software outsourcing services to leading companies worldwide TMA Solutions is one of the largest software outsourcing companies in Vietnam with 3,000 engineers. Their engineering team was selected from a large pool of Vietnam IT engineers; they are well-trained and have successfully completed many large and complex projects.

TMS Solutions is quite a big name in the Software Testing market in Vietnam. Their main service offerings include full product verification, test planning & execution and test automation. With just under the fee of $20/ hr, you can hire their best teams to carry out software testing services for you.

SHIFT ASIA

SHIFT ASIA opened its office in HCM Vietnam in 2016, as a strategic SEA hub to scale operations and better serve the greater APAC region. Started off with 25 QA professionals for the manual testing division, SHIFT ASIA has since grown into a full-functioning office handling international clients.

Through their years of development, SHIFT ASIA now has 200 passionate employees with diverse backgrounds and expertise. The things that facilitate our wide service offerings are security assessment, test automation, international inspection, offshore development and many more.

Waverley Software

Waverley Software is another big name in the list of software testing companies in Vietnam. This brand was started in 1992 in the US, and then reached out to the world through the expansion in many countries, namely Vietnam.

In Vietnam’s market, Waverly Software stands out as a top-quality QA company, providing all kinds of testing services. Waverley’s quality assurance and software testing services help companies around the world build

uality products. They conduct QA audits, provide standalone software QA, manual testing, and test automation services using agile testing methodology. At Waverley, they design their own testing tools; provide various types of software testing; write test documentation including test plans, checklists and test cases; monitor quality metrics and conduct data analytics. Their office in Ho Chi Minh City hosts some of South East Asia’s top software testers. Waverley Software conducts training programs for technology graduates on a regular basis, which allows them to rapidly scale their clients’ teams with trained talents for a smooth testing process.

Axon Active

Axon Active is the last name in the top 10 software testing companies in Vietnam. Axon Active’s offshore testing center not only provides regular offshore software testing services but also works towards becoming a trusted consulting partner. They aims to help design a strategic software testing process for the clients’ business and advice suitable software testing solutions that improve your business efficiency and performance, helping you achieve long-term objectives.

A quick comparison among the top 10 software testing companies in Vietnam

Company	Hourly rate	Employees	Founded Year	Main testing services
Lotus Quality Assurance	< $25 / hr	248	2016	– Web & Moblie App Testing testing – Embbeded Software Testing – Automation Testing – Integration Testing – API Testing
KMS Solutions, Inc.	Undisclosed	50 – 249	2009	– Test Automation – API Testing – Mobile Testing
FPT Software	< $25 / hr	10,000+	1988	– Web & Moblie App Testing testing – Embedded product testing – Cloud testing – Inter-operability (IoP) testing
CO-WELL ASIA	1,000 – 9,999	$50,000+	2011	– Web App Testing – Mobile App Testing – Data Migration Testing – Testing tools & Project management tools
Logi gear	Undisclosed	50 – 249	1994	– Web & Mobile Testing – Test Automation – API Testing – Localization Testing – Games & IoT Testing
MeU Solutions INC	< $25 / hr	50 – 249	2016	– Shift-Right Testing – Effectively Managed Testing – Automation Sign-On Package
TMA Solution	< $25 / hr	1,000 – 9,999	1997	– Full Product Verification – Web & Mobile App Testing – Test Automation
SHIFT ASIA	< $25 / hr	50 – 249	2016	– Web & Mobile App Testing​ – Vulnerability Test
Axon Active	Undisclosed	250 – 999	2008	– Web & Mobile App Testing
Waverley Software	$25 – $49 / hr	250 – 999	1992	– Web & Mobile App Testing

Conclusion

Vietnam has the potential to become a new software testing outsourcing hub of Asia. With the Introduction of top 10 Software Testing Company in Vietnam, we hope you can find the best service provider for your testing projects. If you are small or medium-sized company looking for top-notch software testing companies in Vietnam, you can contact Lotus Quality Assurance’s expert and let us know what we can help you with!

• Website: https://www.lotus-qa.com/
• Tel: (+84) 24-6660-7474
• Fanpage: https://www.facebook.com/LotusQualityAssurance