Our client has an eCommerce platform that sells a line of heated tobacco and electronic cigarettes (IQOS) devices in the Japanese domestic market & other countries. This platform allows customers to purchase, replace, and upgrade their products and find out how to use the products.
Client Introduction
- Client: International
- Domain: eCommerce
Business Challenge
Multiple promotions & marketing campaigns were planned and executed regularly. Thus, the client needed to conduct many different test cases to ensure the purchasing, transaction, and stock replenishment processes work properly during new product releases and when promotions were applied.
Many payment methods were also supported, including:
- Pay later
- Pay by link (QR Code)
- Pay by credit card
- Cash on delivery (COD)

Our Solution
Based on our client’s needs, LTS Group’s testing team carried out various tasks:
- Products were managed by unique IDs through a complex CMS system
- Promotions and campaigns were updated every week, which required configuration adjustment in the backend to display the correct purchase amount on the front-end.
- Integration tests were executed daily
- Sanity tests were executed bi-weekly
Achievements
We successfully executed 900 test cases and detected 95 bugs.



