LTS QA

Offshore Testing Center is an outsourcing testing company that supplies you all the infrastructure, support, human resources and equipment necessary to remotely run an entire software testing team, but located in another country where it has much lower living standards.

>> Learn more about Market Insights – Why IT Outsourcing To Vietnam?

7 REASONS WHY YOU SHOULD SET UP OFFSHORE TESTING CENTER

• Time Efficiency: Take advantage of time zone differences to optimize 24 hours of work. OQAC as an “extended arm” helps to shorten life cycle but improved quality.
• Team Scalability: To meet the everchanging demand of HR, OQAC can apply different engagement models with flexibility.
• Cost Saving: Thanks to geographical pricing, OQAC ensure highly skilled employees while reducing operating expenses.
• Focus on Core Competencies: In-house QA team can focus on strategic business tasks, unbothered of the trivial ones.
• High Quality: An OQAC allows you to access to a larger pool of IT talents, diversify skill sets, eliminate the burden of staff shortage.
• No Bias: Eliminating the trails of in-house testers and approaching fresh perspectives from OQAC to get the most objective and accurate quality assessment
• Quick team ramp-up: OQAC allows businesses to set up on-demand teams flexibly, quick team ramp-up or ramp-down anytime.

The specific and practical case studies below will demonstrate 7 benefits that Offshore Testing Center brings to businesses.

Offshore Testing Center Case Study 1: A well-being measurement instrument save 50% test effort and speed up time to market with Automation testing

Client’s Description

The client has the definitive well-being measurement instrument, and they use it to help their clients understand the opportunities for improvement in the populations across five key well-being elements: purpose, social, financial, community, and physical. 

They apply comprehensive, highly configurable Well-Being Improvement Solutions to keep people healthy, mitigate lifestyle risks and optimize care.

Business Need

They deliver 3-month releases and they are doing testing manually. They need to apply automation to reduce time to market and reduce test effort.

Challenges

The system is complicated, including Embrace (desktop app), Well Being Portal (web app), Well Being Plus (mobile app), Data Warehouse, and Web services. The automation solution must do End-2-End Test.

LQA’s Offshore Testing Center Solutions

• Provide the set of tools for each component: Ranorex for the desktop app; Selenium for the web app with multiple browsers; ETL Validation for ETL Testing.
• Use CI – Jenkins to integrate tests to automate End-2-End tests.

Test Result:

• Automated test cases: 36
• Bugs detected: 92
• Regression runs: 2000

Offshore Testing Center Case Study 2: Leading restaurant chain model in Vietnam maximized end-to-end test flow and achieved 30% faster time to market

Client’s Description

• The client is the pioneer and the leading restaurant chain model in Vietnam.
• They currently own more than 21 brands and nearly 400 restaurants, serving 17 million customers annually, and is still expanding.

Business Need

• They have approximately 20 applications and each has 5-6 releases per year. The demand for testing hence is huge, which makes their current QA team struggle to handle it.
• They need to apply UI automation testing for their mobile and web applications. Additionally, they require APIs for backend testing to reduce the time to market and test effort, as well as increase quality.

Challenges

• End-2-end test flow is complicated. It requires actions on various platforms.
• The data test is huge for the API test, making it hard for the current manual test to cover.

LQA’s Offshore Testing Center Solutions

• Build automation framework for both mobile testing and web testing.
• Develop API test program (using Java), support data-driven to test with a huge dataset.
• Java, Maven, TestNG, Appium (to support mobile), and Selenium (to support Web applications) are used.

Test Result:

• Test cases: 71
• Bugs detected: 3
• Regression runs: 10
• The time for executing a regression cycle has been reduced from 7 days/week to 4 days/week.

Offshore Testing Center Case Study 3: Big Insurance Company in Vietnam Achieved 30% Faster time to market 

Client’s Description

The client is a big insurance company in Vietnam. They have a wide relationship with other insurance groups such as AIG, AXA, Amlin, Munich Re, Swiss Re, Hannover Re, Lloyd’s, Atrium Space, Catlin, ACE, Hiscox, SCOR, SpaceCo, Watkins… They work in areas of Insurance, Life, Securities, Funds, Banks, and Invest.

Business Need

The client maintains more than 40 applications and 30 services but they did not have enough effort to run regression testing for new changes.

Challenges

We have to increase testing coverage by automation testing and continuously integrating with the development environment which can make it easy to see test results for each deployment.

LQA’s Offshore Testing Center Solutions

• Do POC and assessment with the current system.
• Propose a solution to automate testing for web, and mobile applications.
• Implement automation testing for systems.

Test Result:

• Test cases: 41
• Regression runs: 27
• Time for executing a regression cycle: for one app, it is reduced from 2 hours to 45’; for another app, it is reduced from 1.5 hours to 13’.

Offshore Testing Center Case Study 4: A Marketing and Loyalty Platform achieves 40% faster time to market 

Client’s Description

The Marketing Analytics module acts as a real-time universal cockpit, allowing you to review and manage the performance of your loyalty programs, membership tiers, rewards, and merchants.

Loyalty Management gives large companies the ability to connect with customers on a more intimate level. Small businesses have the advantage of being able to micromanage relationships and truly get to know their consumers — one by one, person to person. They can personalize service based on a customer’s likes, dislikes, and behavior.

Business Need

• Optimize testing effort by automation test.
• Programming language: JavaScript
• Automation Framework: Cypress, Mocha
• Process: Agile

Challenges

• End-2-end test flow is complicated.
• The data test is huge for the API test, making it hard for the current manual test to cover.

LQA’s Offshore Testing Center Solutions

• Build automation framework for web testing.
• Develop API test program (using JavaScript), support data-driven to test with a huge data set.

Test Result:

• Test cases (updating): 250
• Bugs Detected: 15
• The time for executing a regression cycle has been reduced from 7 days/week to 3 days/week

Offshore Testing Center Case Study 5: A Mobile Game App maximize test coverage with 2000 test cases and more than 1 million actual users 

Client’s Description

• The client has over 45 free multiplayer games.
• Public rooms/Private rooms/Tournaments are created to allow many people to play games together. Also, users can chat, create rooms, create groups, create impress profiles, participate in tournaments or buy gifts/IAPs.
• Millions of players are enjoying games and creating lasting friendships daily.

Business Need

• Thoroughly testing all scenarios of all games
• Ensure that the system is always stable
• Ensure that the system is compatible with multiple types of devices

Challenges

• The client has more than 1 million actual users from many countries around the world, so we must resolve the huge request number every time.
• Maintaining a stable server all the time and diversifying with many devices is also one of the big difficulties.
• The client has a lot of scenarios with each game to be thoroughly tested.

LQA’s Offshore Testing Center Solutions

• Cross-testing with multiple devices to minimize bugs associated with specific devices. Also, the client created an environment called Unrelease Production. It is linked with real user data to help QA easily manage quality in a real environment.
• Testing types: Functional & Non-functional testing, Cross testing

Test Result:

• Test cases: 2000+
• Bug found & verified: 500+

Why Choose Lotus Quality Assurance Solutions?

We, at Lotus QA, are just a contact form away:

Website: lotus-qa.com/

Tel: (+84) 24-6660-7474

Fanpage: https://www.linkedin.com/company/lqa//

Software Quality Assurance (SQA) is an important part of the entire software development life cycle. Through the testing phase, software defects can be identified early and remedied before final product delivery.

Why Software Quality Assurance is a MUST in every software development life cycle?

Software bugs can cause serious loss of money and people. Starbucks was forced to close about 60% of its stores in the United States and Canada, even serving free coffee because it was unable to process the transaction due to a software bug in its POS system. In 1994, China Airlines Airbus A300 crashed due to a software error, killing 264 people.

The examples above show that businesses can save up to millions per year, minimizing serious problems if they have a reliable and strict testing process. Besides, a software that is error-free and undergoes many rigorous quality checks will easily win the trust and satisfaction of customers; bring efficiency in both cost, security, as well as sustainable development.

>> Learn more about Software Testing And 8 Common Questions

What are the challenges and difficulties of building a software quality assurance process?

However, enterprises will face many challenges to be able to build an optimal testing team and a strict quality management process such as:

• High initial investment cost for human resources: According to Payscale, based on the latest updates on Jan 04 2022, the average salary for a Software Tester is $56,468. However, the investment cost for a Software Tester Engineer does not just stop at salary, but also includes the cost of recruitment, training and other employee benefits.
• High initial investment cost for testing tools: Besides the investment in human resources, businesses will have to prepare a budget for both facilities and testing tools. It can be the cost of investing in machinery, testing tools, and even in different testing environments.
• Bias in Software Testing: How Do Testers Miss Bugs? When the testers implement any test case, they might be influenced by their own biases – framing thoughts and judgments based on their previous experiences such as where there would be potential defects, the history of the program, who is developing it and what might be their common mistakes,…

The following infographic will give you the deepest knowledge about SQA to help you overcome these challenges more easily.

To Know Deeply About Software Quality Assurance Infographic

 

>> You can find a more specific comparison between Manual Testing and Automation Testing in this infographic.

Final Thoughts 

With a profound and specific infographic above, LTS hopes to help you understand more about this field and find the best solution to optimize your business’ QA process and speed up time to market. If you are still struggling and need further professional advice, our experts can help!

 

We, at Lotus QA, are just a contact form away:

Website: lotus-qa.com/

Tel: (+84) 24-6660-7474

Fanpage: https://www.linkedin.com/company/lqa//