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Three common challenges in Mobile Application Testing

The booming of the smartphone has opened the door for global businesses to interact with consumers more effectively and frequently through thousands of applications. Since mobile apps became a significant channel to connect with consumers, executives of firms have spent more effort on enhancing the quality of applications. However, firms have to face many mobile application testing challenges.

According to a report of Capgemini about Quality Assurance and Testing in 2017-18, 47% of the respondents stated that they lack an appropriate testing process or method. Meanwhile, 46% of the companies surveyed don’t know which are the right tools to perform mobile testing. Shortage in testing devices is also a crucial issue that occupies 40%. 

3 Common mobile application testing challenges

1. Lack of efficient testing process

What is the effective testing process for mobile applications in such a high-competitive market like smartphone apps? There are three factors you need to consider, let’s take a look at them below:

Test Strategy

A thorough strategy for your testing project is significant. Some of the aspects that you should plan are Test methodology, Automation testing, and Test environment.

Firstly, when it comes to testing methodology, one of the most favored ones is the Agile approach. In Agile, the development process breaks into repetitive loops, and testing goes in parallel with development.

The second factor you should think about is how to set up the test environment. You can choose from setting up on real mobile devices, on simulators, or clouds. 

The final thing is automation testing. Although test automation can reduce the time and effort to perform repetitive test cases such as regression testing; some of the tests still need to be run manually. One of the efficient ways to apply automation test is when you run one test case on various devices, like in this video: [Demo video] Automation test on 10 mobile devices at the same time

Continuous Testing

Mobile applications are built and updated regularly. As a result, traditional manual testing cannot keep up with the pace of releasing new versions. Continuous testing will run automation tests regularly to get immediate feedback after new updates are released. Moreover, testing apps in parallel with the development process will decrease the risk of failing at the end of the project.

Select Test Types

For mobile application testing, you should execute both functional and non-functional tests. Functional testing includes testing the function of the apps (path testing, boundary values, data lifecycle), application lifecycle, network, and display. Non-functional testing requires testers to perform some special testing, such as: Typical Interrupts Testing, Testing for Power Consumption, Testing for Different Displays, Testing for Device Input Sensors, and Testing for Screen Orientation Change.

2. Choosing from numerous testing tools

What makes mobile testing more complicated is the complexity of mobile testing tools in the market. Each tool has different features that can test a certain type of mobile apps. Companies have to know exactly what they are looking for in the testing tool to choose the one that has appropriate features, such as:

  • Fees: Open-source tools and paid tools
  • Type of application that the tools can test: Native apps, Web, hybrid apps
  • The operation system: iOS, Android, Windows

3. Shortage in testing devices

In 2019, the shipment of smartphones around the world reached 1,375 billion units, in which Android devices accounted for 76% market share and iOS devices took 13%.  Each operating system has various versions, which means mobile apps have to run in numerous environments. This leads to obstacles in setting up mobile testing devices because the testing team cannot access all types of devices available. The solution is you can combine using different test environments such as Real Devices, Emulators / Simulators, and Clouds to perform testing. Each type has its advantages and drawbacks:

Environment

Advantages

Drawbacks

Real devices
  • Show how the app actually works
  • Can do specific testing for mobile such as Interrupt testing
  • Not all the target devices are available
Emulators
  • No need to look for rare devices
  • Simulate hardware and software
  • Time-consuming to adjust
  • No testing of mobile-specific factors (battery consumption, interrupts, etc.)
  • Not suitable for all types of testing (e.g. UI testing)
Clouds
  • Unlimited availability of devices
  • Not always suitable due to security concerns

Nevertheless, the quality assurance team cannot guarantee that if a tested application works well on a given device, it will work 100% on another device. Even though it’s from the same product family, the screen resolution, CPU, Memory, and hardware could be different.

If you want to have more advices about how to improve the efficiency of mobile application testing, you can contact us for a mobile application testing service

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Top 5 Mobile Testing Trends in 2021

When B2C enterprises use mobile applications to attract consumers’ engagement in e-commerce, banking, and marketing; B2B firms use them to manage the company’s operations, tracking the performance of employees, and collaboration with partners. Come with the rising frequency of mobile application usage is the demand for increasing the application quality. If you want to update the latest movement in quality assurance for mobile applications, let’s look at our top 5 mobile testing trends below.

Test Automation

One of the characteristics of mobile applications is that the developers have to release the new version frequently to adapt to the demand of users. Due to this, numerous test cases need to run repeatedly. This is where test automation became an innovative solution. In the World Quality Report conducted by Capgemini, 57% of the companies said that test automation helps to reuse the test case. Meanwhile, 65% of them stated that the test cycle time is reduced.

mobile testing trends - automation test benefit

The greater return on investment in automation not only came from benefits in cost and efficiency but also came from achieving business objectives such as time-to-market. Moreover, it seems like this year CTO concerns more about transparency and security in testing. 69% of them responded that test automation helps them to have better control and transparency of test activities; 62% of respondents think test automation reduces the overall risk.

IoT Testing

The Internet of Things (IoT) allows us to control our assets such as smart home appliances, smart cars, or smartwatches by using a mobile application. Testers need to ensure the quality, security, connectivity, and performance of the application so the interaction between mobile apps and IoT devices is not interrupted. However, executing integration testing is not easy due to IoT devices often having a cloud-based interaction layer developed by a third party. Besides that, testers also concern about the enormous number of test cases needed to run because of the diversity of IoT devices. Testing on emulators, therefore, cannot fulfill the requirement of the QA team. As a result, testing in the cloud is becoming more popular.

Although facing many obstacles, firms are finding ways to adapt to the IoT trend. Many companies consider applying Artificial Intelligence capacity to test thoroughly and also conduct more IoT-experience testing.

Impact of 5G on Mobile Testing

Compared to the previous generation, 5G network has many innovative technologies, which greatly affect how testers conduct mobile testing. When it comes to 5G connectivity, three main technologies change the game: Enhanced mobile Broadband, Ultra-reliable Low Latency Communication, and Massive Machine Type Communication (mMCT)

5G provides greater bandwidth, which means faster data rate and better user experience. With this technology, the 5G network will allow 360-degree video streaming and VR / AR experience. Consequently, testing mobile applications in a high-speed internet office will not be efficient enough. Besides, the latency of data transfer is reduced. It allows faster information receiving within far distance, which has a huge impact on the performance of mobile applications. Meanwhile, mMCT supports connecting with a large number of IoT devices using less power; which leads to changes in battery testing for mobile devices.

Agile and DevOps Approach

Agile and DevOps has become a popular method in continuous testing. They combine the know-how and skill of both testers and developers to support each other with the ultimate goal of fastening the development and deployment of applications. Agile and DevOps approach helps enterprises to find and fix defects more efficiently and release new versions more frequently.

According to the World Quality Report, the Scale Agile Framework (SAFe) and the Dynamic Systems Development Method (DSDM) among Agile methodologies are the most favored by IT firms. From 2015 to 2017, SAFe increased from 31% to 58%; meanwhile, DSDM has grown by 31%. The same report also stated that over 88% of respondents applied DevOps principles in their IT team.

Testing Environment in Cloud

Mobile users reached 1.5 billion at the end of 2020. The mobile devices will have different OS versions, screen resolutions, and data storage. It causes obstacles in mobile testing since firms are not able to buy every kind of mobile phone. As a result, testers tend to use the cloud to test real devices.

Another reason for the increase in using cloud-based testing environments is the virtualization trend in recent years. This will push the demand for cloud and virtual testing tools higher and open more opportunities for firms to provide cloud-based testing services.

Blockchain Testing

Since the booming market of blockchain technology in the IT industry, many have predicted a new and exciting field of better security, higher authenticity and decentralized operations.

Since blockchain technology is rather an immature field of the IT industry, there is more to be explored with this. To ensure a system of decentralized, cost-effective and time-saving activities, blockchain engineers have to employ and adapt to cutting-edge technology and brand new concepts, making them more prone to mistakes.

Under this circumstance, blockchain testing is now an in-demand service that requires a thorough understanding of the blockchain architecture and full test strategy planning.

Blockchain testing should include:

  • Smart Contract testing
  • API Testing
  • Block Testing
  • Functional Testing
  • Performance Testing
  • Security Testing

Big Data testing

With the world’s economy stepping into the recovery phase after the pandemic, many enterprises are trying to revamp their performance with the adoption of big data in their operation and upcoming business plan.

The most prominent approach towards their customers is to collect and min huge data volumes and diverse data types to indicate user behaviors. From these analytical research and collection, one might categorize and analyze their behaviors to find the best matching solution to approach their customers.

To enhance the efficiency of big data in multiple fields with a bigger scope, you would want to implement big data testing, which can help to make improved decisions with accurate data validations. With big data testing facilitates the consistent application of how the datasets perform, market targeting and business manifestation are further streamlined to cope with the ever-changing market.

Cybersecurity Testing

Cybersecurity has always been at the top of the IT industry’s problem with billions of dollars stolen each year. In recent years, many companies have been applying an array of measures to assure cybersecurity within their system and products.

Especially with the fear of data breaches, cybersecurity is gaining its importance in business’ systems and becoming the foremost necessity.

This situation is common across many subdomains of the IT industry, leading to a growth in security testing of from USD 6.1 billion in 2020 to USD 16.9 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 22.3% during the forecast period.

This growth of security testing has brought brighter prospects to the world’s cybersecurity. With the stronger and more effective security measures, cyberattacks, data breaches, malware, etc. will be reduced to their smallest. With this new implementation, digital transformation will be more successful than ever.

Machine Learning and Artificial Intelligence testing

Artificial Intelligence in general and Machine Learning in particular will be the omnipresent technology in the next few years.

As the need for virtual assistants, autonomous cars, etc. are more rival than ever, AI and ML will make a bigger step in the IT industry with top investment priority of CIOs in 2025. As predicted in 2020, the AI and ML market will grow to be about $6-7 billion in America. Technology for behavior prediction, speech recognition is beginning to be adopted and implemented in our daily lives, and it seems to be never enough.

The booming development of AI and ML demands better technology, bigger implementation and breakthrough advances, hence the need for a flawless operation of AI and ML. To achieve this, the most effective and viable solution is AI and ML testing. Since the AI and ML themselves are pretty new in the market, testing for them is quite challenging, yet exciting.

Scriptless automation testing

With Agile and DevOps are trending, requiring developers and testers “low-code” and “no-code” approach. With this approach, developers and testers spend less effort on programming and writing codes, making the software/delivery have a faster time to market.

Although automation testing is on the rise, many testers are struggling with the high-maintenance, script-based testing approach, not to mention the dragging training time. To make it easier and faster for testers to execute tests, many have followed scriptless automation testing.

Since it is scriptless, testers have to utilize multiple tools to acquire desirable test results.

All in all, the trends in 2021 made the QA team face many challenges. How to perform mobile testing with the right strategy remains a hard question. Knowing this constant problem, Lotus QA provides a free consultant for mobile application testing to help you enhance the quality of your product.